Top 149 Concierge Jobs in Santa Ana Ca

Intake Director / Call Center Supervisor
Sweet James —Newport Beach, CA
- $85,000 - $100,000 a year
- 8 hour shift
- Background check
- Spanish
- Sales
- Health savings account
- Health insurance
Quick Apply
Security Patrol Officer
GardaWorld Security Services US (IHE) —Orange, CA
- $18.54 an hour
- Full-time
- Customer service
- Ability to walk for extended periods
- Military
- Paid holidays
- Disability insurance
3d
Sales Assistant
Town and Country Manor —Santa Ana, CA
- $20 - $22 an hour
- Full-time
- Data analysis skills
- Office
- Administrative experience
- 403(b) matching
- Health insurance
Quick Apply
Front Desk Concierge
Dynasty Employment Solutions —Commerce, CA
- $22 - $26 an hour
- Full-time
- Background check
- Spanish
- Google Workspace
Quick Apply
2d
Resident Relations Specialist / Concierge
FirstService Residential —Irvine, CA
- $21 - $22 an hour
- Overtime
- Background check
- Basic math
- Residential
- Health savings account
- Paid holidays
Quick Apply
Airport Service Concierge
JSX —Santa Ana, CA
- $19.25 an hour
- Part-time
- Entry level
4d
Security Concierge
SECURITY INDUSTRY SPECIALISTS INC —Costa Mesa, CA
- $29 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Paid time off
Quick Apply
Concierge On-call
Regents Point - a HumanGood community —Irvine, CA
- $19 - $21 an hour
- Part-time
- No high school diploma
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
4d
Concierge
The Westin Anaheim Resort —Anaheim, CA
- $26.78 an hour
- Weekends as needed
- Spanish
- Ability to walk for extended periods
- Word processing
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Guest Service Agent
Hilton —Orange, CA
- $23 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
1d
Front Desk / Club Concierge @ Newport Beach Country Club ($26 hourly)
NBCC LLC —Newport Beach, CA
- $26 an hour
- Full-time
- Ability to walk for extended periods
- Ability to sit for extended periods
- Organizational skills
Quick Apply
Service Concierge
Neiman Marcus —Newport Beach, CA
- $24.76 - $30.94 an hour
- Full-time
- Microsoft Outlook
- Entry level
- Disability insurance
- Health insurance
Receptionist / Patient Concierge
In Motion O.C. —Irvine, CA
- $20 - $22 an hour
- Part-time
- Computer literacy
- Clinic
- Computer skills
Quick Apply
Concierge
Oakmont Senior Living —Orange, CA
- $17 - $18 an hour
- Part-time
- 18 years or older
- Criminal background check
- Pre-employment physical examination
- Store discount
- COVID-19 protective measures
Quick Apply
9d
Concierge
Surf & Sand Resort —Laguna Beach, CA
- $21.50 an hour
- Part-time
- Guest services
- Entry level
- Resort
Quick Apply
Membership Concierge II
Life Time —Irvine, CA
- $18.75 - $22.25 an hour
- Part-time
- High school diploma or GED
- Bachelor's degree
- In-person
- Disability insurance
- Health insurance
Membership Concierge I
Life Time —Irvine, CA
- $16.50 - $19.50 an hour
- Part-time
- High school diploma or GED
- In-person
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Concierge
Savant of Garden Groove —Garden Grove, CA
- $19.00 - $21.50 an hour
- Part-time
- 18 years or older
- CPR Certification
- Word processing
Quick Apply
5d
Membership Concierge (Opener)
Life Time —Irvine, CA
- $16.50 - $19.50 an hour
- Part-time
- High school diploma or GED
- In-person
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Concierge
Epic Healthcare —Westminster, CA
- $17 - $18 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Ability to stand for extended periods
- Paid time off
- Flexible schedule
Quick Apply

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Intake Director / Call Center Supervisor

Sweet James -
Newport Beach, CA

Quick Apply

Job Details

Full-time
$85,000 - $100,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Optimizing workflow processes
Spanish
Operations management
Managing teams in a customer support role
Phone communication
Supervising experience
Attention to detail
Client services
Employee performance reporting
Customer issue escalation
Leadership
Call center management

Full Job Description

We are a growing, fast-paced Personal Injury Law firm seeking a dynamic and charismatic leader for our Intake Call Center. The ideal candidate will lead our team to achieve maximum success in handling intake calls and managing customer relationships. We are looking for stable, long-term team members who are eager to grow and contribute to our firm's success.

Key Responsibilities:

Oversee and mentor a team of Client Concierge representatives, ensuring they deliver exceptional customer service and meet performance targets.
Develop and implement strategies to optimize Intake operations and improve intake processes.
Communicate effectively with potential clients via phone, email, and in-person, fostering a positive experience.
Ensure the accurate collection and documentation of sensitive personal information and implementation of firm-wide processes and procedures.
Address and resolve customer concerns with professionalism and empathy.
Perform general administrative duties as required, including reporting and analysis of team performance.
Collaborate with other departments to enhance overall customer satisfaction and firm performance.
Manage team schedules and coordinate coverage efficiently

Qualifications:

Proven experience in a management role within a customer service or sales environment, preferably in a call center setting.
Strong leadership skills with the ability to inspire and motivate a team.
Excellent verbal and written communication skills.
Solid work ethic, positive attitude, and ability to thrive in a fast-paced environment.
Exceptional attention to detail and organizational skills.
Availability to work after hours and occasional weekends as needed.
Bilingual (Spanish) preferred.

Schedule:

8-hour shifts
Evening shifts
Weekend shifts and Holiday shifts / as needed/ occasional

If you are ready to take the next step in your career and make a significant impact in our call center, we would love to hear from you!

Pay: $85,000.00 - $100,000.00 per year

Benefits:

401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Experience:

Call center management: 2 years (Preferred)
Supervising: 2 years (Required)

Language:

Spanish (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Ability to Commute:

Newport Beach, CA 92660 (Required)

Work Location: In person

Quick Apply

Refine Your Search

concierge jobs in santa ana ca

Intake Director / Call Center Supervisor

Security Patrol Officer

Sales Assistant

Front Desk Concierge

Resident Relations Specialist / Concierge

Airport Service Concierge

Security Concierge

Concierge On-call

Concierge

Guest Service Agent

Front Desk / Club Concierge @ Newport Beach Country Club ($26 hourly)

Service Concierge

Receptionist / Patient Concierge

Concierge

Concierge

Membership Concierge II

Membership Concierge I

Concierge

Membership Concierge (Opener)

Concierge

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