Top 2424 Senior relationship manager Jobs in Santa Clara Ca

Senior RMA Customer Experience Manager
NVIDIA —Santa Clara, CA
- $136,000 - $212,750 a year
- Full-time
- 11+ years
- Analysis skills
- Presentation skills
14d
HR Business Partner
NVIDIA —Santa Clara, CA
- $112,000 - $230,000 a year
- Full-time
- 5 years
- Mid-level
- Office
Corporate Tax Senior Associate
Frank Rimerman and Co LLP —San Jose, CA
- $110,000 - $135,000 a year
- Full-time
- Hybrid work
- CPA
- Research
- Mid-level
Senior Purchasing Agent
AlphaX RE Capital —Cupertino, CA
- $110,000 - $150,000 a year
- Full-time
- Office
- Databases
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Board Certified Behavior Analyst (BCBA)
Community Autism Services —Fremont, CA
- $100,000 - $115,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Mid-level
- Experience working with children
- Health insurance
- Dental insurance
Quick Apply
Supervisor I
Klinger Moving, a Corovan Corporation Affiliate —San Jose, CA
- Overtime
- English
- Mid-level
- Office
Quick Apply
Software Development Manager - Compiler
Annapurna Labs (U.S.) Inc. —Cupertino, CA
- $212,700 - $287,700 a year
- Full-time
- 5 years
- Product management
- Fair chance
- AD&D insurance
- Health insurance
9h
Senior Community Manager - Multi-Site
Aperto Property Management, Inc —San Jose, CA
- $80,000 - $85,000 a year
- Full-time
- 3 years
- High school diploma or GED
- Supervising experience
- Disability insurance
- Health insurance
Quick Apply
Senior Property Manager
Confidential —Palo Alto, CA
- $85,000 - $100,000 a year
- Full-time
- Writing skills
- Real Estate License
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Software Development Manager, AWS Neuron SDK - Distributed Training
Amazon Development Center U.S., Inc. —Cupertino, CA
- $212,700 - $287,700 a year
- Full-time
- 3 years
- Analysis skills
- Product management
- AD&D insurance
- Health insurance
9h
Senior Electronics Repair Technician
Trumpf —Santa Clara, CA
- $38.04 - $68.82 an hour
- Full-time
- Up to 50% travel
- Travel
- Organizational skills
Software Development Manager - NKI Compiler, AWS Neuron, Annapurna Labs
Annapurna Labs (U.S.) Inc. —Cupertino, CA
- $212,700 - $287,700 a year
- Full-time
- Product management
- Fair chance
- Senior level
- AD&D insurance
- Health insurance
9h
Director of Corporate Services - Governance/Risk/Facility Mgmt
Everforth, Cybercoders —San Jose, CA
- $160,000 - $180,000 a year
- Full-time
- Hybrid work
- 6 years
- Office
- Supervising experience
- Health insurance
- Dental insurance
5d
(Senior) Project Manager / Construction Superintendent
Atlas ESR —Palo Alto, CA
- $120,000 - $200,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Engineering
- AD&D insurance
- Disability insurance
Quick Apply
6h
Installer II
Klinger Moving, a Corovan Corporation Affiliate —San Jose, CA
- $22.25 - $24.51 an hour
- Overtime
- English
- Mid-level
- Office
Quick Apply
Account Representative
DCL Logistics —Fremont, CA
- $23 - $26 an hour
- Full-time
- Microsoft Excel
- Presentation skills
- Warehouse
- Health insurance
- Dental insurance
Quick Apply
Robotics Engineering Project Manager
PASONA N A, INC. —San Jose, CA
- $125,000 - $180,000 a year
- Full-time
- 3 years
- US work authorization
- Senior level
6d
Installer I
Klinger Moving Company —San Jose, CA
- Overtime
- Construction site
- English
- Office
Quick Apply
On-Site - Senior Community Manager - SIPO
Aperto Property Management, Inc —Hayward, CA
- $35 - $50 an hour
- Full-time
- 3 years
- Driver's License
- Supervising experience
- Disability insurance
- Health insurance
Quick Apply
Client Care Manager
TheKey —Palo Alto, CA
- $65,000 - $101,000 a year
- Full-time
- Computer literacy
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply

I want to receive the latest job alert for senior relationship manager in santa clara ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior relationship manager jobs near santa clara ca

Senior Tax Associate jobs in San Jose, CA

Human Resources Business Partner jobs in Santa Clara, CA

Director jobs in San Jose, CA

Robotics Engineer jobs in San Jose, CA

Field Service Engineer jobs in Santa Clara, CA

Senior Backend Engineer jobs in Remote

Senior Tax Associate jobs in Akron, OH

Senior Tax Associate jobs in Orlando, FL

Senior Tax Associate jobs in South Bend, IN

Senior Tax Associate jobs in Salt Lake City, UT

Senior Living Sales jobs in Orange County, CA

Senior Purchasing Agent jobs in Madison, WI

Senior Living jobs in Tulsa, OK

Entry Level Buyer Purchasing jobs in Michigan

Child Support Agent jobs in North Carolina

Senior Purchasing Agent jobs in Lone Tree, CO

Senior Purchasing Agent jobs in Houston, TX

Senior Purchasing Agent jobs in Leesburg, VA

Software Engineering Manager jobs in Wilmington, DE

Software Developer jobs in Des Moines, IA

Senior RMA Customer Experience Manager

NVIDIA -
Santa Clara, CA

Apply Now

Job Details

Full-time
$136,000 - $212,750 a year
14 days ago

Qualifications

Customer communication
Data visualization software proficiency
Customer relationship building
Presentations for conferences or internal meetings
Performance Reporting
Data reporting
Metrics Reporting
Data interpretation
Data visualization projects
Cross-functional communication

Full Job Description

The Senior RMA Customer Experience Manager will work with the key customer account team leads to ensure customers have timely case updates. The position has to decide on fulfilment priority based on Service Level Agreements and track regional buffer stock. The manager needs to work with account leads to track the impact of open RMAs on customer datacenter capacity, so as to make allocation decisions.

What you’ll be doing:

Customer Satisfaction: Manage RMA cases and lead all aspects of replacement part fulfillment to clear the open RMA backlog per Service Level Agreements. Work with account teams to prioritize backlog in case of supply constraints.
Case Management: Attend customers meeting, provide accurate and up-to-date information on case status, track of customer feedback and develop strategies to improve the overall customer experience.
Metrics and Improvement: Generate case management metrics and analyze data to identify process improvement opportunities. Publish weekly status updates on open RMAs – supply commits, ready for pickup, shortage alerts.
Collaboration: Work closely with quality and manufacturing teams to effectively communicate RMA updates and statuses to customer account teams. Facilitate seamless information flow between teams to provide exceptional customer support.
Uptime and Buffer Stock: Track key customer installations uptime and work with planning team to maintain buffer stock near customer sites to proactively address potential supply shortages.
Supply Allocation: Collaborate with production and repair factory planners to map out supply allocations for the open RMA backlog. Optimize resource allocation for timely resolution.
Serve as Lead: Trainer and support for other case managers on program, process, customer interface and working internally as new programs develop for NPI and implemented into our global customer service team.

What we need to see:

Bachelor's degree in a relevant field such as Quality Assurance, Business Administration, Engineering, Supply Chain Management, or related fields (or equivalent experience).
12+ years of relevant experience.
Strong analytical and problem-solving skills to identify improvement opportunities and drive effective solutions.
High proficiency in providing clear and concise graphs, metrics, and data visualizations to support decision-making and performance tracking.
Customer-centric approach with a focus on delivering outstanding service and maintaining positive relationships.
Excellent presentation skills with the ability to convey complex information in a compelling and understandable manner.
Proficiency in presenting data-driven insights to diverse audiences, including Directors, Managers, team members, collaborators, and customers.
Excellent communication skills, both written and verbal, to facilitate effective collaboration with cross-functional teams and customers.
Knowledge of supply chain dynamics, inventory management, and case management applications is advantageous.

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 136,000 USD - 212,750 USD.

You will also be eligible for equity and benefits.

Applications for this job will be accepted at least until August 7, 2026.

This posting is for an existing vacancy.

NVIDIA uses AI tools in its recruiting processes.

NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Apply Now

Refine Your Search

senior relationship manager jobs in santa clara ca

Senior RMA Customer Experience Manager

HR Business Partner

Corporate Tax Senior Associate

Senior Purchasing Agent

Board Certified Behavior Analyst (BCBA)

Supervisor I

Software Development Manager - Compiler

Senior Community Manager - Multi-Site

Senior Property Manager

Software Development Manager, AWS Neuron SDK - Distributed Training

Senior Electronics Repair Technician

Software Development Manager - NKI Compiler, AWS Neuron, Annapurna Labs

Director of Corporate Services - Governance/Risk/Facility Mgmt

(Senior) Project Manager / Construction Superintendent

Installer II

Account Representative

Robotics Engineering Project Manager

Installer I

On-Site - Senior Community Manager - SIPO

Client Care Manager

I want to receive the latest job alert for senior relationship manager in santa clara ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected