Top 34839 Experience manager Jobs in Santa Fe Springs, Ca

Customer Experience Manager
GigXR —Los Angeles, CA
- $60,000 - $120,000 a year
- Hybrid work
- Up to 50% travel
- Mid-level
- 3 years
Vice President of Marketing
Adamson Ahdoot, LLP. —Century City, CA
- From $250,000 a year
- Full-time
- US work authorization
- In-person
- Senior level
- Health savings account
- Health insurance
Quick Apply
OBGYN Hospitalist/Laborist Part time
Emanate Health Medical Group —West Covina, CA
- $172,800 - $244,800 a year
- Part-time
- Background check
- Spanish
- Medicine
Quick Apply
Director of Fabrication
AKJOHNSTON Group LLC —Anaheim, CA
- $120,000 - $140,000 a year
- Full-time
- Microsoft Outlook
- Forklift
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
7d
Proposal Administrator
EEC Environmental —Orange, CA
- $90,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Marketing
- 5 years
- Profit sharing
- Paid holidays
EHS Teacher II
MEXICAN AMERICAN OPPORTUNITY FOUNDATION —Los Angeles, CA
- $24.59 - $28.59 an hour
- Full-time
- Classroom
- CPR Certification
- Experience working with individuals with disabilities
- Paid jury duty
- 403(b) matching
Access Control / CCTV Department Manager (NOT Security Guard)
Pinnacle Inc. —Glendale, CA
- $95,000 - $115,000 a year
- Full-time
- Background check
- 7 years
- System design
- Health insurance
- Dental insurance
Quick Apply
Assistant Store Manager / Optician
JINS Eyewear US, Inc. —Glendale, CA
- $28 - $31 an hour
- Weekends as needed
- Background check
- Management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Millwork Engineer
405 Cabinets & Stone —Fountain Valley, CA
- $70,000 - $90,000 a year
- Full-time
- AutoCAD
- Construction site
- Engineering
- Paid holidays
- Health insurance
Quick Apply
Scenic Project Manager
McNally Enterprises —Buena Park, CA
- $95,000 - $110,000 a year
- 8 hour shift
- Background check
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Physical Therapy Assistant - Per Diem
Lorian Health —Long Beach, CA
- $45 - $60 an hour
- Part-time
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Mileage reimbursement
- 401(k) 4% Match
Quick Apply
Lead Technician/ First Responder
Najera Environmental Inc dba 1 Stop Restoration —Santa Fe Springs, CA
- $22 - $28 an hour
- Full-time
- Clean driving record
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Tax Marketing Manager
Tax Relief Advocates —Irvine, CA
- $120,000 - $150,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
Quick Apply
10d
Personal Injury Associate Attorney
Camden Law Firm —West Hollywood, CA
- $80,000 - $150,000 a year
- Full-time
- Writing skills
- Mid-level
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Supervisor, Procurement - IT Procurement
Inland Empire Health Plan —California
- $104,041.60 - $137,841.60 a year
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Supervising experience
- Disability insurance
- Health insurance
Sales Manager - Promotional Products Industry
Promo Elec Inc —City of Industry, CA
- $50,000 - $100,000 a year
- Full-time
- Sales
- Mid-level
- 3 years
- Paid time off
- Flexible schedule
Quick Apply
EHS Teacher II
MEXICAN AMERICAN OPPORTUNITY FOUNDATION —Maywood, CA
- $24.59 - $28.59 an hour
- Full-time
- Classroom
- CPR Certification
- Experience working with individuals with disabilities
- Paid jury duty
- 403(b) matching
OBGYN Hospitalist/Laborist
Emanate Health Medical Group —West Covina, CA
- $172,800 - $244,800 a year
- Full-time
- Background check
- Spanish
- Medicine
Quick Apply
Regional Car Wash Maintenance Manager
Gasoline Station with Convenience Store —Irvine, CA
- $70,400 a year
- Weekends as needed
- Clean driving record
- Ability to walk for extended periods
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
EHS Teacher I
MEXICAN AMERICAN OPPORTUNITY FOUNDATION —Los Angeles, CA
- $23.59 - $24.59 an hour
- Full-time
- Classroom
- CPR Certification
- Experience working with individuals with disabilities
- Paid jury duty
- 403(b) matching

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experience manager jobs near santa fe springs, ca

Customer Experience Manager

GigXR
Los Angeles, CA

Apply Now

Job Details

$60,000 - $120,000 a year

Qualifications

Customer support

Full Job Description

About the job Customer Experience Manager

Job Description - Customer Experience Manager

Company Overview:

GigXR (www.gigxr.com) is a leading provider of immersive learning solutions, specializing in transforming healthcare and educational training through cutting-edge augmented reality (AR), mixed reality (MR), and AI powered applications. Our mission is to empower healthcare professionals and learners with interactive, engaging, and effective experiences. We are seeking a talented Customer Experience Manager to join our innovative team and contribute to the success of our impactful XR solutions.

Position Overview:

As a Customer Experience Manager at GigXR, you will play a pivotal role in ensuring our clients have exceptional experiences with our immersive learning solutions by creating and executing engagement strategies, advocating for customers across all areas of the business, and developing strong cross-functional relationships. In this hybrid role as both manager and individual contributor, you will manage customer support interactions, oversee customer success lifecycle processes, and drive key metrics related to product implementations. Serving as the primary point of contact for customers, you will address inquiries, concerns, and feedback. Additionally, you will conduct in-person and virtual training sessions and assist clients in integrating our products into their curricula. The ideal candidate thrives in a startup environment and is passionate about improving customer experiences.

Primary Responsibilities:

Serve as the primary point of contact for customers, addressing inquiries, concerns, and feedback.
Develop and maintain strong working relationships with the sales teams, product managers, and other teams while acting as a strong customer advocate.
Oversee Customer Success lifecycle processes to ensure assigned accounts have positive experiences and achieve desired outcomes with GigXR products and services.
Drive key metrics related to product implementations, including customer health, renewal rates, expansion opportunities, and engagement data.
Collaborate with the product teams to conduct research and identify customer pain points to develop hypotheses and propose successful solutions.
Manage and respond to customer support inquiries via phone, email, and other communication channels.
Track, document, and resolve customer support tickets efficiently using CRM systems.
Create and maintain training materials and ensure they are used consistently across the team.
Conduct in-person and virtual training sessions to educate clients on the use of our AR/MR applications.
Assist clients in integrating GigXR products into their curricula and training programs.
Ability and willingness to travel approximately 40-50% on average.

Requirements:

Bachelor's degree in Education, Communications, Healthcare, or a related field (or equivalent experience).
5+ years of professional experience in customer experience, customer support, or related roles.
3+ years of experience in healthcare, healthcare related field or healthcare training
Strong proficiency in managing customer support interactions via phone, email, and ticketing systems.
Experience with Customer Relationship Management (CRM) systems.
Experience conducting training sessions and presentations, in-person and virtually.
Previous experience assisting clients in integrating technology products into their workflows or curricula.
Strong written and verbal communication skills.

Preferred Qualifications:

3+ years of experience preferred in HigherEd/EdTech in Account Management, Client Services, Customer Success, or instructional roles.
Previous experience in the healthcare or educational technology industry.
Familiarity with AR/MR technologies and their applications in training and education.
Experience with customer journey mapping and data analysis.
Experience managing or leading a customer experience or support team.

Benefits:

Competitive salary and benefits package.
Flexible work arrangements and remote work options (this is a remote position).
Opportunity to work on cutting-edge XR projects with real-world impact.
Collaborative and inclusive work environment that fosters creativity and innovation.
Professional development opportunities and continuous learning support.

Join Our Team:

If you are passionate about delivering exceptional customer experiences and are excited about the potential of immersive technologies to revolutionize healthcare and educational training, we invite you to apply for this exciting opportunity at GigXR. Come be a part of a dynamic team dedicated to pushing boundaries and transforming learning experiences. Apply now by visiting our careers page at www.gigxr.com/careers .

GigXR is an equal opportunity employer committed to diversity and inclusion. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply today and help shape the future of immersive learning!

Salary range: 60K - 120K based on experience.

Apply Now

Refine Your Search

experience manager jobs in santa fe springs, ca

Customer Experience Manager

Vice President of Marketing

OBGYN Hospitalist/Laborist Part time

Director of Fabrication

Proposal Administrator

EHS Teacher II

Access Control / CCTV Department Manager (NOT Security Guard)

Assistant Store Manager / Optician

Millwork Engineer

Scenic Project Manager

Physical Therapy Assistant - Per Diem

Lead Technician/ First Responder

Tax Marketing Manager

Personal Injury Associate Attorney

Supervisor, Procurement - IT Procurement

Sales Manager - Promotional Products Industry

EHS Teacher II

OBGYN Hospitalist/Laborist

Regional Car Wash Maintenance Manager

EHS Teacher I

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