Top 15 Automotive service advisor Jobs in Santa Rosa, Ca

Automotive Service Advisor
Platinum Chevrolet —Santa Rosa, CA
- $100,000 - $180,000 a year
- Full-time
- Spanish
- Dealership
- Mid-level
- Paid holidays
- Paid time off
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Service Advisor
Hansel Auto Group —Santa Rosa, CA
- $38,500 - $160,000 a year
- Full-time
- Clean driving record
- Dealership
- Writing skills
- Health insurance
- Dental insurance
Service Advisor/Writer
Hansel Auto Group —Petaluma, CA
- $38,500 - $160,000 a year
- Full-time
- Clean driving record
- Dealership
- Writing skills
- Health insurance
- Dental insurance
Service Advisor
Cardinaleway Chrysler Jeep Dodge Ram - Santa Rosa —Santa Rosa, CA
- Full-time
- Clean driving record
- Sales
- Dealership
- Dental insurance
- 401(k)
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Mobile Service Coordinator
Coast Counties Truck & Equipment Company —Windsor, CA
- Microsoft Excel
- Microsoft Outlook
- Dealership
Quick Apply
Collision Estimator
Caliber —Petaluma, CA
- $60,000 - $110,000 a year
- Full-time
- Customer service
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
12d
Automotive Service Advisor
Hansel Auto Group —Petaluma, CA
- $18.31 an hour
- Full-time
- Clean driving record
- Dealership
- Writing skills
- Health insurance
- Dental insurance
13d
Service Production Supervisor
Rivian —Rohnert Park, CA
- Full-time
- Schematics
- 5 years
- Writing skills
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Sales & Service Advisor
Big Brand Tire & Service —Novato, CA
- $25 - $40 an hour
- Full-time
- Dealership
- Inventory management
- Mid-level
- Paid holidays
- Health insurance
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Salesperson
Big O Tires - Novato —Novato, CA
- $52,000 a year
- Full-time
- Dealership
- Merchandising
- Warehouse
- Profit sharing
- 401(k)
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Automotive Service Manager
Midas Napa —Napa, CA
- $20 - $26 an hour
- Weekends as needed
- Mid-level
- Driver's License
- Retail management
- Paid time off
- Employee discount
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Shop service writer
Midas Napa —Napa, CA
- $20 - $25 an hour
- Weekends as needed
- Mid-level
- Driver's License
- Retail management
- Paid time off
- Employee discount
Quick Apply
Automotive Service Advisor
AAA NCNU —Petaluma, CA
- $104,000 - $185,000 a year
- Full-time
- ASE Certification
- Clean driving record
- Word processing
- Wellness program
- Paid holidays
Quick Apply
11d

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Automotive Service Advisor
Platinum Chevrolet —Santa Rosa, CA
Translate Technical Needs- Act as the liaison between the customer and technician, accurately translating customer concerns into actionable, detailed repair…
$100,000 - $180,000 a year
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Service Advisor
Hansel Auto Group —Santa Rosa, CA
Valid California driver’s license with a clean driving record. You’ll serve as the trusted link between customers and our technicians, helping guests understand…
$38,500 - $160,000 a year

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Automotive Service Advisor
Lindsay Honda —Columbus, OH
Valid driver's license with a clean driving record. Recommending maintenance and repair services based on vehicle inspections and manufacturer guidelines.
$20 - $25 an hour
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Automotive Service Advisor
Luke's Auto —Columbus, OH
The Luke's Auto Service Advisor performance is evaluated on attitude, presentation, and humble servant’s heart, high quality written and verbal communication…
$50,000 - $135,000 a year
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automotive service advisor jobs near santa rosa, ca

Automotive Service Advisor

Platinum Chevrolet -
Santa Rosa, CA

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Job Details

Full-time
$100,000 - $180,000 a year

Benefits

Paid holidays
Paid time off
Family leave
Vision insurance
Employee discount
Paid sick time

Qualifications

Customer communication

Full Job Description

Who We Are

Platinum Chevrolet is the #1 Chevrolet Dealership in the North Bay serving the Santa Rosa, Petaluma, Sonoma, Windsor, Rohnert Park and Healdsburg communities in Sonoma County. We are looking for a hardworking, professional, and enthusiastic individual interested in high earning potential to join our team. As a member of our world-class team, you can learn from the masters and enhance your skillset. With Platinum's incredible training and investment in team members, you can excel in the career of your choice.

What We Offer

Team-first organization- Teamwork makes the Dream Work and we want all departments and all employees working together toward the common goal of providing the best possible customer experience we can.
Medical, vision, and dental- Maintain your well-being with medical, dental, vision insurance and more. Team members can select a plan that suits their individual needs.
401K- Invest in your future with 401(k) plans and profits sharing including employer contribution match opportunities.
Vacation/PTO(Paid Time Off) and sick pay- Balance your work and home life experiences with PTO, Holidays and paid family leave.
Top-notch training- General Motors processes, DealerTrack DMS, BG Menu Selling and more- there is a plethora of training opportunity to improve and grow yourself.
Life insurance- Company sponsored life insurance available
Employee discounts on goods/services- Taking care of those that take care of our customers
Career growth and recognition-

Responsibilities

Welcome Customers with Hospitality- Greet customers immediately upon arrival, providing a friendly, professional and welcoming atmosphere
Conduct Professional Walk-Around Inspections- Perform 360-degree walk-around of the vehicle with the customer to note mileage, damage, and service needs, building immediate trust.
Translate Technical Needs- Act as the liaison between the customer and technician, accurately translating customer concerns into actionable, detailed repair orders ensuring compliance to all manufacturer requirements and state/federal laws.
Provide Transparent Consultantions- Explain recommended repairs, services and associate costs to customer in plain, non-technical language.
Proactive Communication & Updates- Keep customers informed of the progress of their vehicles throughout the day, providing updates before they feel the need to reach out.
Manager Workflow and Timelines- Coordinate with Dispatch and technicians to ensure repairs are completed withing the promised time frame, managing customer expectations along the way.
Ethical Consultative Selling- Offer maintenance and services options based on vehicle needs an manufacturer recommendations, using a low-pressure, high-integrity approach. 300% rule.
Handle Customer Concerns with Empathy- Proactively address customer complaints or disputes with empathy and professionalism, striving for first-time resolutions to ensure satisfaction.
Maintain High CSI Scores- Ensure all service work meets or exceeds quality standards to maintain to improve Customer Satisfaction Index (CSI) scores.
Ensure Quality Control and Vehicle Delivery- Oversee the final qualify check of the vehicle, ensuring all work is completed correctly, and deliver the vehicle to the customer, thoroughly explaining the repair order.
Take Pride in Happy Customers- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Qualifications

Strong desire to do the job right and to the best of your ability
Organized and friendly personality with a customer focused mindset
Spanish speaking a plus
Strong time management skills
Fantastic communication skills
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Assume other duties assigned by Management

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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automotive service advisor jobs in santa rosa, ca

Automotive Service Advisor

Service Advisor

Service Advisor/Writer

Service Advisor

Mobile Service Coordinator

Collision Estimator

Automotive Service Advisor

Service Production Supervisor

Sales & Service Advisor

Salesperson

Automotive Service Manager

Shop service writer

Automotive Service Advisor

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