Top 292 Client experience manager Jobs in Saratoga Springs Ny

Program Manager, Dominion House
Mohawk Opportunities Inc. —Schenectady, NY
- $69,992 a year
- Weekends as needed
- Management
- Windows
- Residential
Quick Apply
11d
Permanency Care Manager
Northern Rivers Family of Services —Saratoga Springs, NY
- $23 - $25 an hour
- Weekends as needed
- Mid-level
- Driver's License
- Children
- Continuing education credits
- Paid holidays
Quick Apply
Part Time Mental Health Peer Support (Case Manager)
GUARDIAN RECOVERY NETWORK HOLDINGS LLC —Saratoga Springs, NY
- $40 - $60 an hour
- Part-time
- Background check
- CPR Certification
- Addiction Medicine
- Opportunities for advancement
Quick Apply
Enhanced Care Manager
The Salvation Army Eastern Territory —Saratoga Springs, NY
- $26.35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Free parking
- Paid holidays
District Manager
Mazzone —Clifton Park, NY
- $90,000 - $95,000 a year
- Weekends as needed
- Background check
- Ability to lift 50 pounds
- Travel
- Commuter assistance
- Paid parental leave
Quick Apply
Client Experience Manager
Tyler Technologies —Latham, NY
- $51,035 - $65,000 a year
- ERP systems
- Mid-level
- Travel
Quick Apply
Office Manager
The Salvation Army Eastern Territory —Saratoga Springs, NY
- $19 an hour
- Part-time
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Disability insurance
Health Home Care Manager
The Salvation Army Eastern Territory —Saratoga Springs, NY
- $25 - $28 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Word processing
- Computer literacy
- Free parking
- Paid holidays
Warehouse Logistics Supervisor
NECI —Clifton Park, NY
- $30 - $35 an hour
- Overtime
- 5 years
- Mid-level
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Children's Health Home Care Manager
Fort Hudson Nursing Center —Fort Edward, NY
- $24 - $26 an hour
- Nursing
- Mid-level
- Master's degree
Quick Apply
21h
Team Lead
Jahnel Group —Schenectady, NY
- From $100,000 a year
- Remote
- Product management
- Senior level
- Leadership
- Profit sharing
- Health insurance
Customer Service Manager - State Farm Agent Team Member
Lubica Mills - State Farm Agent —Saratoga Springs, NY
- $20 - $26 an hour
- Full-time
- 5 years
- Office
- Organizational skills
- Health insurance
- 401(k)
Quick Apply
Client Manager Small Group - NY
Highmark Inc. —Latham, NY
- $56,000 - $84,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
9d
Supervisor, Communications Operations
Versant Health —Troy, NY
- $97,000 - $105,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Marketing
- 5 years
- Paid holidays
- Health insurance
COPD Provider Relationship (Healthcare Sales) Manager
Hometown Healthcare —Clifton Park, NY
- $75,000 a year
- Full-time
- Remote
- Hospital
- Mid-level
- Office
- Paid holidays
- Paid time off
Quick Apply
Employee Benefits Operations Manager
Pioneer Bank, National Association —Albany, NY
- $67,500 - $106,100 a year
- Full-time
- 5 years
- HIPAA
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply
2d
Care Manager - RN
Ellis Medicine —Glenville, NY
- $29.44 - $44.16 an hour
- Full-time
- Nursing
- RN License
- Ability to walk for extended periods
Quick Apply
Fleet Maintenance Manager
Amerit Fleet Solutions —Amsterdam, NY
- $85,000 - $100,000 a year
- Online Application
- Mechanic experience
- Mid-level
- Administrative experience
- Paid holidays
- Disability insurance
Construction Project Manager
Bast Hatfield —Clifton Park, NY
- $130,000 - $150,000 a year
- Full-time
- Mentoring
- Contracts
- In-person
- Profit sharing
- Paid holidays
Quick Apply
Construction Project Manager
Confidential —Malta, NY
- $95,000 - $115,000 a year
- Full-time
- Construction site
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
11d

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Program Manager, Dominion House

Mohawk Opportunities Inc. -
Schenectady, NY

Quick Apply

Job Details

Full-time
$69,992 a year
11 days ago

Qualifications

Staff supervision
Management
Social service program staff supervision
Residential treatment center experience
Windows
Company vehicle operation
Driver's License
Mental health facility experience

Full Job Description

Dominion House Program Manager

Residential Mental Health

Dominion House, a group home in Schenectady, serves adults with a diagnosis of a mental illness in the Schenectady community. The Dominion House Program Manager is responsible for the overall leadership, administration, and operation of the group home. The Program Manager is located on site and is part of the daily milieu ensuring the delivery of high-quality, recovery-oriented, person-centered services; provides leadership, supervision, and staff development; maintains compliance with agency and regulatory requirements; and oversees program operations, admissions, discharges, client services, budgeting, documentation, Medicaid billing, safety, and quality improvement.

Promote client independence, recovery, empowerment, dignity, and quality of life in a warm, caring, respectful, and homelike environment.
Provide person-centered, strength-based, and culturally responsive services and support clients in developing goals, strengths, and independent living skills.
Monitor program outcomes, quality indicators, client satisfaction, and service delivery; address deficiencies and promote continuous quality improvement.
Participate in the coordinate referrals, screening visits, and admissions. Participate in County SPOA, referral, agency, county, and community meetings.

Supervise Assistant Program Managers and oversee staff supervision, delegation, accountability, and staff development and training, and performance.
Support recruitment, selection, onboarding, development, and performance evaluation of program staff.
Ensure client records and required documentation are accurate, timely, professional, and maintained in accordance with agency and regulatory requirements.

Ensure compliance with agency policies, regulatory requirements, and other applicable laws and standards.
Manage incident reporting and follow-up and notify appropriate leadership as required.
Oversee Medicaid billing by establishing systems and expectations to ensure staff provide and document required monthly restorative services, billing review, and reimbursement reports in an accurate and timely manner.

Ensure adequate staffing, effective delegation, and continuity of program operations.
Ensure the program is safe, clean, organized, and well maintained. Report and follow up on maintenance, safety, and facility concerns.

Ensure emergency, safety, and operational procedures are implemented consistently. Participate in the program rotating weekday crisis/on-call schedule and weekend community residences on-call schedule. Support staff, respond to crises, assess client safety and needs, provide appropriate intervention, and obtain additional services when necessary.
Provide client transportation when necessary, using agency vehicles. Employees must maintain a valid and insurable NYS driver's license, meet agency requirements to be an approved driver and drive safely.

Requirements

Skills/Qualifications for the Dominion House Program Manager:

Bachelor’s degree in human services or a related field preferred. Equivalent education and extensive relevant human services experience may be considered.
Minimum of three years of experience working in a residential human services setting, preferably serving individuals with mental illness.
Minimum of two years of supervisory experience.
Proficiency with Windows and database applications; experience with electronic client records preferred.
Strong organizational, written, verbal, and interpersonal communication skills.
Demonstrated ability to plan, prioritize, and manage short- and long-term responsibilities.
Valid and insurable New York State driver's license. Reliable access to a personal vehicle for business purposes. Agency vehicles are available for client transportation.

Benefits

Salary and Schedule of the Dominion House Program Manager:

Salary: $69,992.00/annual equivalent, $2,692.00biweekly

Full-time, 40 hours per week. Monday-Friday, daytime hours, and rotating on-call.
Make A Difference Helping Others in a Workplace Where You Matter.
Supportive work environment.
Providing A Culture of Caring.

Visit our website at www.mohawkopportunities.org.

Visit us on Facebook, Instagram, and LinkedIn!

Equal Opportunity Employer

All offers of employment are contingent upon the successful completion of background checks.

Mohawk Opportunities is committed to helping individuals living with mental illness achieve stable community living and independence. Our goal is to provide services and supports that empower individuals to thrive and achieve their full potential for a happy, independent life in the community of their choice.

If you need reasonable accommodation for any part of the application and hiring process, please notify the Sr. Director of Human Resources at 518-836-3980.

Quick Apply

Refine Your Search

client experience manager jobs in saratoga springs ny

Program Manager, Dominion House

Permanency Care Manager

Part Time Mental Health Peer Support (Case Manager)

Enhanced Care Manager

District Manager

Client Experience Manager

Office Manager

Health Home Care Manager

Warehouse Logistics Supervisor

Children's Health Home Care Manager

Team Lead

Customer Service Manager - State Farm Agent Team Member

Client Manager Small Group - NY

Supervisor, Communications Operations

COPD Provider Relationship (Healthcare Sales) Manager

Employee Benefits Operations Manager

Care Manager - RN

Fleet Maintenance Manager

Construction Project Manager

Construction Project Manager

I want to receive the latest job alert for client experience manager in saratoga springs ny

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