Top 5692 Customer experience supervisor Jobs in Scottsdale, Az

Manager of Special Process
Gold Tech Industries —Tempe, AZ
- Full-time
- 3 years
- Supervising experience
- Math
- Health insurance
- Dental insurance
Quick Apply
5d
Lab Manager
Gold Tech Industries —Tempe, AZ
- Full-time
- 5 years
- Analysis skills
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
4d
Manager of Quality
Gold Tech Industries —Tempe, AZ
- Full-time
- Microsoft Excel
- Supervising experience
- Ability to sit for extended periods
- Health insurance
- Dental insurance
Quick Apply
5d
Housekeeping Supervisor
HonorHealth —Scottsdale, AZ
- Full-time
- Hospital
- Mid-level
- 3 years
- Opportunities for advancement
Evening Janitorial Supervisor for Class A Office Buildings
Facilities Maintenance Company —Scottsdale, AZ
- $23 - $28 an hour
- Weekends as needed
- Background check
- Spanish
- OSHA
- Health insurance
- Dental insurance
Quick Apply
Swimming Pool Service Manager
Barefoot Pools, LLC. —Gilbert, AZ
- From $60,320 a year
- Full-time
- Mid-level
- Team management
- Computer skills
- Health insurance
- Paid time off
Quick Apply
4d
HVAC Service Manager
Tropical Companies —Chandler, AZ
- $26 - $40 an hour
- Full-time
- Clean driving record
- Residential
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
6d
Senior Project Manager - Architecture
Candelaria Design Associates, LLC —Scottsdale, AZ
- Full-time
- AutoCAD
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Automotive Finance Manager
Camelback Ford Lincoln —Phoenix, AZ
- $10,000 - $30,000 a month
- Full-time
- Management
- Dealership
- 5 years
- Health insurance
- Dental insurance
Quick Apply
7d
Automotive Ford Production Manager
Robert Horne Ford —Apache Junction, AZ
- $8,000 - $12,000 a month
- Full-time
- Background check
- Clean driving record
- Dealership
- Health insurance
- Dental insurance
Quick Apply
14d
Sales Manager – Luxury Automotive (Jaguar Land Rover Arrowhead)
Jaguar Land Rover Arrowhead —Glendale, AZ
- $120,000 - $180,000 a year
- Full-time
- Background check
- Dealership
- Mid-level
- Paid training
- Health insurance
Quick Apply
Engineering Manager
Heraeus —Chandler, AZ
- Full-time
- Background check
- 5 years
- Engineering
- Health insurance
- Dental insurance
Quick Apply
3d
Field Service Manager
Culligan Quench —Phoenix, AZ
- $70,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
Quick Apply
Project Manager
InteriorWorx Commercial Flooring —Tempe, AZ
- $30 - $36 an hour
- Full-time
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Pharmacy Manager
Soleo Health Inc —Tempe, AZ
- Full-time
- Microsoft Outlook
- Customer service
- Senior level
- Health savings account
- Disability insurance
Quick Apply
Resort Manager Duo #134
Cal-Am Properties Inc —Mesa, AZ
- $55,000 - $70,000 a year
- Full-time
- Clean driving record
- No experience needed
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
HVAC Service Supervisor
Haynes Mechanical Systems —Phoenix, AZ
- $95,000 - $115,000 a year
- Full-time
- Clean driving record
- Ability to climb stairs
- Ability to lift 50 pounds
- Paid holidays
- Relocation assistance
Quick Apply
Installation & Quality Assurance Manager
Western States Flooring Inc. —Phoenix, AZ
- $65,000 - $70,000 a year
- Full-time
- Clean driving record
- 6 years
- Residential
- Fuel card
- Health insurance
Quick Apply
AZ's #1 Nissan Dealer is Hiring An Experienced Sales Manager
Peoria Nissan —Peoria, AZ
- $80,000 - $200,000 a year
- Full-time
- Background check
- Dealership
- Inventory management
- Health savings account
- Health insurance
Quick Apply
10d
Restoration Project Manager -(3-5 years exp) (Phoenix AZ)
Sevco Restoration Inc —Phoenix, AZ
- From $65,000 a year
- Full-time
- Construction site
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply

I want to receive the latest job alert for customer experience supervisor in scottsdale, az

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience supervisor jobs near scottsdale, az

Manager of Special Process

Gold Tech Industries -
Tempe, AZ

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance

Qualifications

Hand trucks
Team leadership
Manufacturing facility experience
Team development
Schedule management
Supervising experience
Math
Industrial plating
Bachelor's degree
Regulatory/legal compliance standards in production
Managing manufacturing teams
Process management
Manufacturing company experience

Full Job Description

POSITION SUMMARY

The Manager of Special Processes is responsible for the daily leadership, technical execution, quality performance, regulatory compliance, and continuous improvement of all Gold, Nickel, and Electroless Nickel plating operations. This position manages production, process control, laboratory coordination, personnel development, equipment maintenance, customer compliance, and military specification requirements while ensuring safety, quality, delivery, and cost objectives are achieved.

The Manager serves as the primary operational leader for all plating activities and is responsible for maintaining process integrity and compliance with Industrial standards and quality standards ISO9001:2015, NADCAP, AS9100, military specifications, aerospace standards, and customer-specific requirements.

This role requires daily on-site presence at our manufacturing facility in Phoenix, Arizona

ESSENTIAL DUTIES (responsibilities include, but are not limited to)

Special Process Operations Management

Lead and manage all Gold, Nickel, and Electroless Nickel plating operations. To assure chemistry performance
Ensure production schedules are achieved while maintaining the highest quality standards.
Partner with operation to monitor daily throughput, yields, efficiency, labor utilization, and operational performance of the plating lines.
Manage staffing, scheduling, training, and workforce development activities of the assigned teams
Drive continuous improvement initiatives focused on safety, quality, productivity, and cost reduction.
Ensure compliance with all work instructions, process specifications, and operating procedures.

Laboratory and Chemistry Oversight

Partner with laboratory personnel to maintain bath chemistry and analytical testing programs.
Monitor:

Metal concentrations

pH levels

Temperature controls

Additive concentrations

Contaminant levels

Filtration effectiveness

Ensure accurate laboratory documentation and testing records.
Coordinate chemical additions and bath maintenance activities.
Work directly with chemical suppliers to optimize process performance.
Coordinate chemical additions and bath maintenance activities.
Work directly with chemical suppliers to optimize process performance.
Review and approve process parameters and operating windows.

Leadership Responsibilities

Lead, coach, and develop supervisors, lead operators, technicians, and support personnel.
Conduct performance evaluations and development planning.
Build a culture of accountability, safety, and continuous improvement.
Maintain workforce training and certification records.
Support succession planning and employee engagement initiatives.

SKILLS

Special Process Management

Maintain technical oversight of:

Gold Plating

Hard Gold Plating

Soft Gold Plating

Electrolytic Nickel Plating

Electroless Nickel Plating

Surface Preparation Processes

Cleaning and Activation Processes

Stripping Operations

Masking Operations

Post-Plating Treatments

Review and approve process parameters and operating windows.
Monitor plating bath performance and chemistry trends.
Ensure process capability and product conformity requirements are consistently achieved.
Lead troubleshooting efforts related to plating defects, non-conformances, and customer complaints.

Quality and Regulatory Compliance

Ensure compliance with:

AS9100

ISO 9001

NADCAP Chemical Processing

NADCAP Laboratory Requirements

OSHA Regulations

EPA Regulations

State and Local Environmental Requirements

Support customer, regulatory, and third-party audits.
Lead corrective and preventive action programs.
Monitor process control systems and statistical performance data.
Ensure all process certifications and operator qualifications remain current.
Review and disposition non-conforming product as required.

Technical Skills

Strong knowledge of:

Precious Metal Plating Technologies
Electroless Nickel Chemistry
Surface Preparation Processes
OSHA Safety Training

Safety, Loss Prevention and Procedural Compliance:

Follows Company guidelines for managing confidential information, customer satisfaction and working with GTI personnel

Follow safety practices such as: washing hands, wearing any required PPE for the position
Ensures satisfactory maintenance, appearance and condition of assigned area to comply with security, safety and environmental codes and ordinances
Enforces compliance with all local, state, federal regulations and company policy pertaining to safety and loss prevention
Ensure compliance with:

EDUCATION / EXPERIENCE

Bachelor's Degree in:

Chemical Engineering, Chemistry, Materials Science, Metallurgical Engineering, Manufacturing Engineering, orRelated Technical Discipline

Equivalent industry experience may be considered.

Experience

Minimum 7-10 years of plating or special process manufacturing experience.
Minimum 3-5 years of management or supervisory experience.
Hands-on experience managing:

Gold Plating Operations

Electrolytic Nickel Plating

Electroless Nickel Plating

Experience in Semiconductor, aerospace, defense, electronics, medical device, or high-reliability manufacturing environments.
Experience supporting NADCAP-accredited operations.
Demonstrated success managing semiconductor, military and aerospace process compliance programs.

Certifications a plus:

Six Sigma Green Belt or Black Belt
ASQ Certified Quality Engineer (CQE)
ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE)
NADCAP Special Process Training
Lean Manufacturing Certification

WORKING CONDITIONS

May be exposed to various temperature changes and work environments. Ability to sit and/or stand for long period. Work includes eye-hand coordination, repetitive arm and hand movements, along with frequent interaction with customers and other employees. Noise level is moderate.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Ability to frequently reach, lift, stack and maneuver objects of varying dimensions and weights up to approximately 30-50 lbs. with a lifting aid. And up to 30 lbs. without aid.

· Ability to push and pull fully loaded hand trucks.

· Ability to stand and/or sit for long periods of time, walk and move rapidly, bend, stoop, twist and turn frequently.

· Manual dexterity and good eye-hand coordination are necessary.

· Must be able to operate related equipment such as computers, knives, scales, wrappers, compactors

· Mental alertness is necessary to ensure safe and accurate completion of work activities.

· Requires knowledge of math, weights and measures.

· Exposure to potential hazards exists with respect to equipment and work aides necessary to perform job duties.

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience supervisor jobs in scottsdale, az

Manager of Special Process

Lab Manager

Manager of Quality

Housekeeping Supervisor

Evening Janitorial Supervisor for Class A Office Buildings

Swimming Pool Service Manager

HVAC Service Manager

Senior Project Manager - Architecture

Automotive Finance Manager

Automotive Ford Production Manager

Sales Manager – Luxury Automotive (Jaguar Land Rover Arrowhead)

Engineering Manager

Field Service Manager

Project Manager

Pharmacy Manager

Resort Manager Duo #134

HVAC Service Supervisor

Installation & Quality Assurance Manager

AZ's #1 Nissan Dealer is Hiring An Experienced Sales Manager

Restoration Project Manager -(3-5 years exp) (Phoenix AZ)

I want to receive the latest job alert for customer experience supervisor in scottsdale, az

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected