Top 102 Data center customer operations technician Jobs in Seattle, Wa

Data Center Customer Operations Technician
Equinix —Kent, WA
- $59,000 - $88,400 a year
- Full-time
- Mid-level
- High school diploma or GED
- Quality control
- Paid holidays
- Paid time off
Operations Technician I
Tierpoint —Seattle, WA
- $19.91 - $29.87 an hour
- Weekends as needed
- Windows
- High school diploma or GED
- Cleaning
Saw / Shear Operator
Capital Industries, Inc —Seattle, WA
- From $22 an hour
- Full-time
- Mid-level
- Forklift
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
11d
Data Center Technician (level2)
coloinseattle —Tukwila, WA
- $55,000 - $75,000 a year
- Temporary
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
NOC Technician
Digital Fortress —Tukwila, WA
- $22 - $24 an hour
- 12 hour shift
- Background check
- Ability to walk for extended periods
- Windows
- Health insurance
- Dental insurance
Quick Apply
Vehicle Support Center Supervisor
PACCAR —Renton, WA
- $90,400 - $128,040 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Engineering
- Health savings account
- AD&D insurance
12d
Administrator, Branch Office
Certus Pest Inc. —Seattle, WA
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Pharmacy Technician in Training
Fred Hutchinson Cancer Center —Seattle, WA
- $27.01 - $38.45 an hour
- Full-time
- Classroom
- Computer literacy
- Pass drug screening
- Paid parental leave
- Paid holidays
Adventure Readiness Specialist - Seattle, WA
Rivian —Seattle, WA
- Weekends as needed
- Schematics
- High school diploma or GED
- Ability to lift 50 pounds
- On-the-job training
Quick Apply
Technical Product Launch Manager I, Amazon Robotics
Amazon.com Services LLC —Seattle, WA
- $88,400 - $160,000 a year
- Full-time
- Children
- Experience equivalent to degree accepted
- Training & development
- AD&D insurance
- Health insurance
NW Deployment Planner II, GND - Planning, Implementation, Coordination (PIC) Team
Amazon Data Services, Inc. —Seattle, WA
- $80,200 - $134,600 a year
- Full-time
- Mid-level
- Analysis skills
- Budgeting
- AD&D insurance
- Health insurance
Data Center Team/Site Lead - Nationwide travel
PGTEK —Seattle, WA
- $100,000 - $105,000 a year
- Full-time
- Schematics
- Construction site
- Inventory management
- Health savings account
- Disability insurance
Quick Apply
Business Analyst, Global Network Delivery
Amazon Data Services, Inc. —Seattle, WA
- $82,700 - $130,100 a year
- Full-time
- Computer science
- Computer Science
- Finance
- AD&D insurance
- Health insurance
13d
Network Deployment Technician, GND-NASA-Deploy
Amazon Data Services, Inc. —Lynnwood, WA
- $30 - $54 an hour
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
- AD&D insurance
- Health insurance
Technician - Additive Manufacturing
Blue Origin —Seattle, WA
- $22.89 - $32.04 an hour
- Full-time
- Background check
- Inventory management
- DOT physical examination
- Paid parental leave
- Paid holidays
Collision Consultant
OEConnection —Seattle, WA
- Hybrid work
- Marketing
- 3 years
- Driver's License
- Paid holidays
- Health insurance
6d
Development Operations Manager_Fundraising
Planned Parenthood GNHI —Seattle, WA
- $64,677 - $110,000 a year
- Full-time
- 5 years
- Bachelor of Science
- System design
- Disability insurance
- Health insurance
12d
Field Service Technician - Bellevue, WA
Rivian —Bellevue, WA
- Weekends as needed
- Clean driving record
- Schematics
- Computer literacy
Quick Apply
Sr. Product Designer, Amazon Robotics
Amazon.com Services LLC —Seattle, WA
- $137,800 - $186,400 a year
- Full-time
- 7 years
- Bachelor's degree
- Product management
- AD&D insurance
- Health insurance
Health Technician
US Veterans Health Administration —Seattle, WA
- $40,922 - $53,202 a year
- 8 hour shift
- Background check
- Psychiatry
- Pass drug screening

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Data Center Customer Operations Technician

Equinix -
Kent, WA

Apply Now

Job Details

Full-time
$59,000 - $88,400 a year

Benefits

Paid holidays
Paid time off
Employee assistance program
Retirement plan

Qualifications

Stakeholder management

Full Job Description

Data Center Customer Operations Technician

JR-161783

On Site

Kent

Operations

Full time

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Has a substantial understanding of the job while working on assignments that are moderately difficult requiring judgement in resolving issues or making recommendations. Focus is on moderately difficult tasks, using substantial understanding of standard operating procedure. Supports the overall team.

Responsibilities

Queue Management / Reporting

Reviews work orders in the queue and works on moderately difficult requests by adhering to commitment times
Supports cross-functional teams to collaborate on customer tickets
Ensures any necessary reporting is complete and accurate; supports ad-hoc reporting requests
Actively provides input and makes recommendations to processes
Maintains detailed written records of all work activity
Updates local asset databases and other systems

Installations

Handles moderately difficult rack and stack customer equipment tickets
Able to read moderately difficult installation spreadsheet plans and supports implementing installations accordingly
Supports the installation of moderately difficult installs, which may include: overhead cable trays, cage mesh, cabinets, and cable management/support systems; circuits for fiber terminations; cable distribution trays, cabinets, and cable management/support systems; and performs tape changes and back-up necessities
Recognizes and raises capacity concerns for infrastructure expansions needs and cabling where needed
Performs quality checks on both cross-connects and on-site support tickets and recommends improvements

Cross-Connect

Supports moderately difficult datacenter cross-connect work, requiring substantial understanding of operating procedures for: installs, terminations, modifications, and testing
Installs and tests moderately difficult cross-connect circuits, which may include: switched, multiplexed, etc.

Testing / Troubleshooting

Supports moderately difficult operating testing of layer 1, 2 and 3 cross-connect certification testing
Supports the troubleshooting of moderly difficult circuits (i.e., switched, multiplexed, etc.)
Escalates more advanced circuits and supports as needed
Works with customers to troubleshoot issues and uses experience gained to recommend solutions

Stakeholder Partnership

Monitors stock levels and proactively addresses needs for materials with proper teams
Provides escalated work order support, and supports dispatch of alarms
May provide back-up support to security personnel, if needed

Customer Management

Supports customer satisfaction through timely and precise order execution
Delivers a high level of service and an excellent customer experience when interfacing with customers
Provides support with time expectations on new deployments and existing alterations
Supports customers on-site by through access control and escorting services
Point of Contact (POC) for supporting moderately difficult customer requests, exceptions or escalations

Projects

Supports and partners with team members on projects as directed
Coordinates vendors for various Data Center related projects
Performs quality assurance on new customer installation or deployments

Training

Completes all assigned training in a timely manner
May provide guidance and support to more junior team members and new hires

Qualifications

Typical Degree & Years of Experience

Typically requires a high school diploma and proven years of equivalent work experience

The targeted pay range for this position in the following location is / locations are:

United States - SE4 Seattle : 59,000 - 88,400 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.

This posting is a new position within our organization.

Apply Now

Refine Your Search

data center customer operations technician jobs in seattle, wa

Data Center Customer Operations Technician

Operations Technician I

Saw / Shear Operator

Data Center Technician (level2)

NOC Technician

Vehicle Support Center Supervisor

Administrator, Branch Office

Pharmacy Technician in Training

Adventure Readiness Specialist - Seattle, WA

Technical Product Launch Manager I, Amazon Robotics

NW Deployment Planner II, GND - Planning, Implementation, Coordination (PIC) Team

Data Center Team/Site Lead - Nationwide travel

Business Analyst, Global Network Delivery

Network Deployment Technician, GND-NASA-Deploy

Technician - Additive Manufacturing

Collision Consultant

Development Operations Manager_Fundraising

Field Service Technician - Bellevue, WA

Sr. Product Designer, Amazon Robotics

Health Technician

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