Top 1179 Patient services lead Jobs in Seattle, Wa

Enrollment Specialist (Part-Time) (Fully-Remote) (PST Hours)
Phamily —Seattle, WA
- $21 an hour
- Part-time
- Remote
- Organizational skills
- Communication skills
- Entry level
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Patient Services Specialist Lead
University of Washington —Seattle, WA
- $24.60 - $35.21 an hour
- Part-time
- Acute care
- Mid-level
- 3 years
Patient Access Supervisor
HealthPoint —Renton, WA
- $30.55 - $46.74 an hour
- Hybrid work
- Microsoft Outlook
- Mid-level
- Leadership
- Wellness program
- Health savings account
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Lead Patient Services Representative - High Point (1.0 FTE)
Neighborcare Health —Seattle, WA
- $23.21 - $29.19 an hour
- Full-time
- Inventory management
- Computer literacy
- HIPAA
- AD&D insurance
- Paid holidays
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Front Desk
Insight Family Chiropractic —Seattle, WA
- $23 - $35 an hour
- Part-time
- No background check
- Math
- US work authorization
- Health insurance
- 401(k)
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Lead Patient Services Spec
Vanderbilt Health —Bellevue, WA
- Weekends as needed
- Microsoft Excel
- Marketing
- Ability to walk for extended periods
- Health insurance
Patient Services Supervisor
University of Washington —Seattle, WA
- $34.38 - $46.23 an hour
- Full-time
- Acute care
- Microsoft Word
- Inventory control
OTP Medical Provider - Physician, MD
Therapeutic Health Services —Seattle, WA
- $249,600 - $279,500 a year
- Weekends as needed
- Addiction Medicine
- Outpatient experience
- Team management
- Paid holidays
- Health insurance
Quick Apply
Licensed Veterinary Technician - Surgery Lead
Veterinary Specialty Center Seattle —Lynnwood, WA
- $30 - $40 an hour
- Full-time
- Mid-level
- Surgery
- Children
- Continuing education credits
- Health savings account
Quick Apply
Clinical Operations Manager (Nurse Practitioner)
Infusion for Health —Bellevue, WA
- $150,000 - $160,000 a year
- Full-time
- Nursing
- Patient monitoring
- Word processing
- Dental insurance
- 401(k)
Quick Apply
10d
Licensed Marriage and Family Therapist
Mood Health —Tacoma, WA
- $62 - $64 an hour
- Remote
- LMFT
- Spanish
- Licensed Clinical Social Worker
Quick Apply
Psychiatric Mental Health Nurse Practitioner
LifeStance Health —Issaquah, WA
- $208,000 - $275,000 a year
- Full-time
- Hybrid work
- Psychiatry
- Adults
- Mid-level
- Paid parental leave
- 401(k) 4% Match
Quick Apply
6d
Lead Licensed Veterinary Technician
Poulsbo Animal Clinic —Poulsbo, WA
- $33 - $38 an hour
- Full-time
- Mid-level
- 3 years
- Communication skills
- Continuing education credits
- Health insurance
Quick Apply
Licensed Marriage and Family Therapist
Mood Health —Bellevue, WA
- $62 - $64 an hour
- Remote
- LMFT
- Spanish
- Licensed Clinical Social Worker
Quick Apply
Nurse Delegator (RN) Private Duty Home Care Per Diem
Kline Galland —Seattle, WA
- $45 - $57 an hour
- Per diem
- CPR Certification
- RN License
- BLS Certification
- Paid training
Quick Apply
Pelvic Health Physical Therapist Wanted!
PhysioCare Physical Therapy —Duvall, WA
- $85,000 - $95,000 a year
- Full-time
- CPR Certification
- Physical & Rehabilitation Medicine
- Mid-level
- Continuing education credits
- Disability insurance
Quick Apply
Rehab Program Manager Licensed Physical Therapist Assistant (PTA)
Healthpro Heritage, LLC —Issaquah, WA
- $41 - $44 an hour
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- 3 years
Senior IT Systems Lead
Washington Center for Bleeding Disorders —Seattle, WA
- $135,000 - $165,000 a year
- Full-time
- Background check
- Computer science
- 7 years
- Health insurance
- Dental insurance
Quick Apply
Licensed Clinical Social Worker
LifeStance Health —Seattle, WA
- $90,000 - $115,000 a year
- Part-time
- Hybrid work
- LMFT
- Psychiatry
- Licensed Clinical Social Worker
- Paid parental leave
- 401(k) 4% Match
Quick Apply
6d
Licensed Marriage and Family Therapist
Mood Health —Seattle, WA
- $62 - $64 an hour
- Remote
- LMFT
- Spanish
- Licensed Clinical Social Worker
- Health insurance
Quick Apply

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Enrollment Specialist (Part-Time) (Fully-Remote) (PST Hours)

Phamily -
Seattle, WA

Quick Apply

Job Details

Part-time | Contract
$21 an hour

Qualifications

Record keeping
Phone communication
Client interaction via phone calls

Full Job Description

Enrollment Specialist (6-month contract)

Location: Remote (based in PST region)

Job Type: Part-time (30 hours per week)

Job Reports To: Enrollment & Consent Manager

Schedule: 6 hours per day / Monday - Friday / 12-6 PST

Pay rate: $21.00, W-2

Benefits: NONE

***This position is not eligible for visa sponsorship***

About Jaan Health/Phamily

Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients.

Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Learn more at phamily.com.

Job/Role Description:

The Enrollment Specialist plays a frontline role in helping patients understand and enroll in Phamily-enabled care programs. This position conducts high-volume inbound and outbound outreach, educates patients on the value of proactive chronic care support between office visits, and helps strengthen communication between patients, providers, and care teams. Through empathetic phone-based engagement, accurate documentation, and consistent follow-through, this role supports Jaan Health's mission to deliver more proactive, technology-enabled care that improves patient outcomes, reduces avoidable hospital and ER utilization, and creates meaningful value for providers and patients.

Key Responsibilities:

Conduct high-volume inbound and outbound patient outreach through phone to educate, engage, support, and enroll eligible patients.
Explain the purpose, benefits, and value of care management programs in a clear, accurate, and patient-friendly manner.
Build rapport with patients while professionally addressing questions, concerns, and enrollment objections to encourage participation.
Manage the Scheduling inbox by responding to patient inquiries, triaging requests, routing clinical concerns, and ensuring timely follow-up in accordance with established workflows.
Accurately document patient interactions, outreach attempts, enrollment outcomes, and other required information in a timely manner.
Collaborate with client care teams, providers, and internal partners to ensure a seamless patient experience and continuity of care.
Follow established outreach workflows, scripts, quality standards, and compliance requirements while adapting conversations to meet individual patient needs.
Identify and escalate patient concerns, engagement barriers, and operational issues while effectively managing competing priorities and contributing to process improvements that support enrollment success.

Requirements:

Excellent written and verbal communication skills, especially over the phone.
Ability to perform high-volume, high-quality patient outreach with professionalism and consistency.
Call center experience and strong telephone etiquette.
Friendly, personable, and self-motivated approach with a passion for helping others, particularly patients with chronic conditions or ongoing care needs.
Strong organizational skills, attention to detail, and commitment to accurate record-keeping.
Comfort using technology and web-based tools, with reliable internet access and use of a personal laptop and smartphone.

Preferred requirements:

Experience in sales, outreach, or upselling products and services.
Experience working in healthcare, care coordination, patient engagement, or a startup environment.

Work Style:

We are a fast-growing, early-stage company with a bold mission and significant work ahead, every employee at Jaan Health must embody growth company DNA. This means you have proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset.

You are both a playbook builder and executor—able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results.

Our expectations are grounded in how we work and lead every day:

Care – You operate with a deep sense of responsibility to patients, clients, and teammates. You understand that caring for patients, people, and the business are inseparable, and you make decisions that support both long-term impact and sustainable growth.
Curiosity – You ask "why," challenge assumptions, and seek better ways of working. You actively learn, test ideas, and pursue solutions that drive meaningful impact—especially when faced with constraints or limitations.
Clarity – You bring structure to ambiguity. You define goals, simplify complexity, and communicate in a clear, direct, and actionable way. You understand that clarity is respect and that simplicity enables scale.
Co-Creation – You collaborate across teams, functions, and partners. You actively seek diverse perspectives and understand that the best outcomes come from integrating ideas across the ecosystem—not working in silos.
Craftsmanship – You are disciplined in execution and committed to continuous improvement. You focus on building high-quality, scalable solutions, balancing speed with precision, and consistently raising the bar.

If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You'll join a smart, humble, and collaborative team dedicated to improving healthcare.

Equal Employment Opportunity

Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.

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Refine Your Search

patient services lead jobs in seattle, wa

Enrollment Specialist (Part-Time) (Fully-Remote) (PST Hours)

Patient Services Specialist Lead

Patient Access Supervisor

Lead Patient Services Representative - High Point (1.0 FTE)

Front Desk

Lead Patient Services Spec

Patient Services Supervisor

OTP Medical Provider - Physician, MD

Licensed Veterinary Technician - Surgery Lead

Clinical Operations Manager (Nurse Practitioner)

Licensed Marriage and Family Therapist

Psychiatric Mental Health Nurse Practitioner

Lead Licensed Veterinary Technician

Licensed Marriage and Family Therapist

Nurse Delegator (RN) Private Duty Home Care Per Diem

Pelvic Health Physical Therapist Wanted!

Rehab Program Manager Licensed Physical Therapist Assistant (PTA)

Senior IT Systems Lead

Licensed Clinical Social Worker

Licensed Marriage and Family Therapist

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Enrollment Specialist (6-month contract)

About Jaan Health/Phamily

Job/Role Description:

Key Responsibilities:

Requirements:

Equal Employment Opportunity

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