Top 65 Customer service coordinator Jobs in Seattle Wa

SERVICE COORDINATOR
GOSIGER MACHINE TOOL LLC —Kent, WA
- $36 - $50 an hour
- Microsoft Excel
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
1d
Service Operations Coordinator - Spokane, WA
Kone —Seattle, WA
- $63,000 - $82,740 a year
- Overtime
- Microsoft Excel
- Mid-level
- Office
- Health savings account
- AD&D insurance
1d
Peer Services Specialist – Front Desk / Volunteer Coordinator
Peer Washington —Kent, WA
- $22.97 - $25.16 an hour
- Full-time
- Background check
- Addiction Medicine
- Front desk
- AD&D insurance
- Disability insurance
Quick Apply
1d
Fire Alarm Service Coordinator / Advisor
Fire Protection Inc —Lynnwood, WA
- $27 - $30 an hour
- Full-time
- Computer literacy
- Office
- Organizational skills
- Profit sharing
- Paid holidays
Quick Apply
Customer Experience Coordinator
Cintas —Auburn, WA
- $23.49 - $29.59 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Profit sharing
- AD&D insurance
Volunteer Customer Service Coordinator
EvergreenHealth —Kirkland, WA
- $22.59 - $36.14 an hour
- Part-time
- Hospital
- Mid-level
- High school diploma or GED
- Free parking
- Commuter assistance
Quick Apply
8d
Material Coordinator Mobility Customer Services
Siemens —Seattle, WA
- $80,070 - $93,942 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
Customer Service Coordinator
Fikes Products —Federal Way, WA
- $24.04 - $30.29 an hour
- Full-time
- Pass drug screening
- Administrative experience
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Customer Service & Administrative Coordinator
Davis Door Service, Inc. —Seattle, WA
- $27 - $29 an hour
- Full-time
- Background check
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
14h
Front Desk Coordinator
ZIPPY SQUIRRELS —Bellevue, WA
- $25 an hour
- Part-time
- Google Workspace
- Office
- High school diploma or GED
- Paid time off
- Employee discount
Quick Apply
Account Coordinator
Read AI, Inc. —Seattle, WA
- $50,000 - $70,000 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Continuous improvement
Customer Experience Coordinator (Part Time) - Seattle, WA
Veterinary Emergency Group (VEG) —Seattle, WA
- $19 - $29 an hour
- Part-time
- Computer skills
- ER
- 1 year
- Travel reimbursement
- Continuing education credits
Customer Experience & Scheduling Coordinator
Rainier Shade —Tukwila, WA
- $22 - $25 an hour
- Full-time
- Writing skills
- Office
- Residential
Account Coordinator - Kirkland, WA
Nadel International —Kirkland, WA
- $30 - $38 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
Quick Apply
Lead Logistics and Customer Service Coordinator
Copiers Northwest Inc —Seattle, WA
- $30 - $33 an hour
- Full-time
- Microsoft Excel
- Management
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
New Account Coordinator
Cintas —Everett, WA
- $23.49 - $29.59 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Profit sharing
- AD&D insurance
3d
Customer Service Representative / Office Coordinator
Generator Supercenter of Puget Sound —Lynnwood, WA
- $22 - $25 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Client Services Coordinator
KBC Advisors LLC —Seattle, WA
- $65,000 - $82,000 a year
- Full-time
- Microsoft Outlook
- Marketing
- Mid-level
- Health insurance
- Paid time off
Quick Apply
5d
Client Service Coordinator
HairClub —Tukwila, WA
- $20 an hour
- 1 year
- Entry level
- Time management
- Paid training
- Paid holidays
Quick Apply
Client Coordinator
EPIC Brokers —Seattle, WA
- $29.23 - $33.34 an hour
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply

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SERVICE COORDINATOR

GOSIGER MACHINE TOOL LLC
Kent, WA

Quick Apply

Job Details

$36 - $50 an hour
1 day ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Employee relationship building
Task prioritization

Full Job Description

The Service Coordinator is primarily an in-house resource to provide customer support both externally & internally. Scheduling and maintaining the data in our service business system is this position’s focus. The Service Coordinator must have exceptional internal/external (customer/co-worker) relations. The ability to react as a professional in adverse conditions & conflict regarding scheduling and customer complaints is a must. This individual must be compassionate & empathetic to customers’ needs while still maintaining Gosiger’s bottom line. A general understanding of a CNC service organization’s inner workings is required. This position will work closely with the Service Manager to ensure the department maintains an optimum level of performance & customer satisfaction.

PAY RANGE: $36-$40/hr

ESSENTIAL RESPONSIBILITIES:

Receive all service schedule related phone calls / Service Group emails from the Call Center and respond in a timely manner.
Assure that the appropriate technician is dispatched. Communicate with the customer concerning the job status and our ETA.
Maintain the service schedule in conjunction with the Service Manager and track open jobs from beginning to end.
Coordinate with Sales Dept. and schedule all new machine installs.
Provide proper installation preparation information to the customers prior to the installation date.
Review all machine installation sheets prior to machine installation and makes sure Service Eng. is properly prepared for the job at hand.
Process all the install paperwork / backups back to the manufacturer.
Assist with service parts orders:
- Work with parts division referring to part orders from technicians in the field.
- Assure part orders are on job correctly for processing.
- Keep in contact with both the technician and the customer regarding all ongoing parts related issues.
- Maintain and track all warranty and exchange parts.
- Work with the parts department to track in-house inventory (i.e. board kits and tools) as they are moved on and off the job.

Stay involved with any in-house installations, retrofits, or turnkey projects. Coordinate these tasks with other involved parties.
Make sure our supplier information is entered correctly in their business system and closed out as needed.
Help develop and maintain a user-friendly system to inventory and control all books and miscellaneous parts that come with new machines that are installed on Gosiger Showroom Floor. Provide and file all inventory paperwork for future reference to the next location.
Review work orders from field Service Techs daily; review with Service Manager as needed and process (APB).
Manage basic administrative service duties that contribute to timely invoicing and collections.
Helps maintain the accuracy of the Technicians time prior to payroll dates.
Works with HR/Corporate as needed for any special customer requirements (i.e. insurance coverage, passports, visitor’s badges, etc.)
Helps maintain the uniform ordering as needed.
Helps provide orientation training for new service techs.
Works with corporate on any phone or PC related maintenance, ordering or follow up.
Travel to the other Gosiger Offices for meetings or training as needed.
Continuously reviews current processes and searches out improvement methods. Recommends modifications and improvements to processes and procedures.
Responsible for maintaining current technical, interpersonal and communication skills through continuous development. Progressive development of skills should be cultivated through further education, seminars, company training and other external resources such as reading material.
All other duties as assigned.

A general understanding of a CNC service organization’ internal workings are required.
Ability to maintain professional conduct when dealing with customers, builder representatives and staff.
Good interpersonal and written communication skills.
Strong computer skills including the ability to use Microsoft Word, Excel and Power Point along with a willingness and aptitude to learn new software programs as required.
Good judgment, planning, decision-making and organizational skills.

CORE COMPETENCIES:

Customer Service: directly servicing the needs of customers and/or properly recommending alternative solutions.
Interpersonal Skills: strong communication, ability to build rapport, and relating well to all kinds of people with an emphasis of developing strong relationships with service technicians.
Planning/Organizing: effectively preparing, prioritizing, and tracking of tasks at hand.
Written Communication: effectively communicating through written media including a good command of the English language, grammar, punctuation, etc.
Creativity/Innovation: the ability to come up with creative and sometimes unconventional solutions to common problems.

Working Conditions:

Administrative work environment with frequent exposure to showroom floor activities and occasional exposure to a manufacturing work environment which could include moving mechanical machine parts, potentially loud equipment, etc. Continuous exposure to internal/external customer, vendor, and supplier communications.

Perks and Benefits:

Medical, Dental, and Vision Insurance
Short- and Long-Term Disability
Paid time off and holiday pay
401K plan with company match
Maternity and Paternity leave

Quick Apply

Refine Your Search

customer service coordinator jobs in seattle wa

SERVICE COORDINATOR

Service Operations Coordinator - Spokane, WA

Peer Services Specialist – Front Desk / Volunteer Coordinator

Fire Alarm Service Coordinator / Advisor

Customer Experience Coordinator

Volunteer Customer Service Coordinator

Material Coordinator Mobility Customer Services

Customer Service Coordinator

Customer Service & Administrative Coordinator

Front Desk Coordinator

Account Coordinator

Customer Experience Coordinator (Part Time) - Seattle, WA

Customer Experience & Scheduling Coordinator

Account Coordinator - Kirkland, WA

Lead Logistics and Customer Service Coordinator

New Account Coordinator

Customer Service Representative / Office Coordinator

Client Services Coordinator

Client Service Coordinator

Client Coordinator

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