Top 46 Front desk coordinator Jobs in Shrewsbury, Ma

Patient Experience Coordinator (Medical Receptionist)
Skin Dermatology —Shrewsbury, MA
- $20 - $26 an hour
- Full-time
- Inventory management
- HIPAA
- Computer skills
- Paid jury duty
- Paid holidays
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Front Desk Coordinator
BIGH Management LLC —Shrewsbury, MA
- $22 - $24 an hour
- Full-time
- Spanish
- BLS Certification
- HIPAA
- Health savings account
- Paid holidays
Front Desk Receptionist/Patient Care Coordinator
Healing Hands Chiropractic,LLC —Worcester, MA
- $16 - $18 an hour
- Part-time
- Microsoft Word
- Computer literacy
- In-person
Quick Apply
12d
Outpatient Front Desk Coordinator- Whittier Rehab Outpatient Department
Whittier Health Network —Westborough, MA
- $18 - $21 an hour
- Organizational skills
- In-person
- Outpatient
- Continuing education credits
- Disability insurance
Quick Apply
FRONT DESK RECEPTIONIST - Weekends
YWCA CENTRAL MASSACHUSETTS INC —Worcester, MA
- $17 an hour
- Part-time
- 18 years or older
- Computer literacy
- Office
Quick Apply
Front Desk & Facility Coordinator
Revived Athlete Recovery & Massage —Worcester, MA
- From $15 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
2d
Patient Coordinator
Unique Smile Dental Associates —Milford, MA
- $35,000 - $55,000 a year
- Full-time
- Bilingual
- Dental office
- OSHA
- Paid holidays
- Health insurance
Quick Apply
Assistant Manager/Treatment Coordinator
Holliston Dental Associates —Holliston, MA
- $38,000 - $52,000 a year
- Full-time
- Bilingual
- Dental office
- OSHA
- Paid holidays
- Health insurance
Quick Apply
Practice Growth & Executive Support Coordinator/ Luxury Medical Aesthetics
Elite Medspa + Wellness Center —Needham, MA
- $30 - $34 an hour
- Full-time
- Sales
- Inventory management
- Merchandising
- Wellness program
- Health insurance
Quick Apply
2d
Senior Patient Coordinator
NAPA Center —Waltham, MA
- Full-time
- 7 years
- Microsoft Outlook
- Computer literacy
Quick Apply
Patient Coordinator
Ashland Elite Dental —Ashland, MA
- $35,000 - $55,000 a year
- Full-time
- Bilingual
- Dental office
- OSHA
- Paid holidays
- Health insurance
Quick Apply
Dental Front Desk /Patient and Referral Coordinator
MetroWest Endodontic Specialists —Hopkinton, MA
- $20 - $28 an hour
- Full-time
- Dental office
- Organizational skills
- In-person
Quick Apply
8d
Front Desk & Administrative Coordinator
Great Wave Acupuncture & Wellness —Westford, MA
- $22 - $30 an hour
- Part-time
- HIPAA
- In-person
- Communication skills
- On-the-job training
- Employee discount
Quick Apply
Front Desk Specialist-WHCH
Family Health Center —Worcester, MA
- $20.19 - $23.55 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Medical Receptionist/Front Desk
Zenith Primary and Urgent Care —Marlborough, MA
- $21 - $25 an hour
- Full-time
- Spanish
- Google Workspace
- Urgent Care
- Free parking
- Paid training
Quick Apply
9d
Front Desk Office Coordinator
Dermatology Associates of Concord —Concord, MA
- High school diploma or GED
- Clinic
- 1 year
Quick Apply
Patient Care Coordinator
Clearview Dermatology —Leominster, MA
- From $20 an hour
- Full-time
- Private practice
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Dental Front Desk Administrator
Main Street Dental —Millis, MA
- $28 - $33 an hour
- Full-time
- Private practice
- Dental office
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Welcome Center Staff (Part-Time)
YMCA Of Central Massachusetts —Worcester, MA
- $15 an hour
- Part-time
- 18 years or older
- Children
- Accounting
- Employee assistance program
Patient Care Coordinator Bilingual Preferred
Ortho Sport and Spine Physicians —Worcester, MA
- Spanish
- HIPAA
- English
Quick Apply

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Patient Experience Coordinator (Medical Receptionist)

Skin Dermatology
Shrewsbury, MA

Quick Apply

Job Details

Full-time
$20 - $26 an hour

Benefits

Paid jury duty
Paid holidays
Loan repayment program
Health insurance
Dental insurance
401(k)
Employee mentoring program
Paid time off
On-the-job training
Uniform allowance
Parental leave
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Opportunities for advancement
Flexible schedule
Bereavement leave
Retirement plan
Paid sick time

Qualifications

In-person patient registration
Health insurance co-pays
Patient question and concern management
HIPAA compliance
Overseeing health insurance pre-certification
Electronic health records (EHR) management
Phone communication
Inventory management
Operations coordination
Greeting customers
Health insurance customer support
Patient demographics
HIPAA
Patient advocacy
Patient complaint handling
Assisting medical staff
Accurate transaction records management
Medical scheduling
Healthcare referral management
Medical records
Financial records management
Task prioritization
Financial record maintenance
Healthcare privacy protection
Computer skills
Cross-functional collaboration
Managing patient records
Care coordination
Communication skills
Entry level

Full Job Description

Skin Dermatology: Excellence in Dermatological Care

As one of Central Massachusetts' leading dermatology practices, Skin Dermatology is committed to delivering exceptional patient care combining advanced dermatology services and an uncompromising focus on the patient experience. Every interaction—from the first phone call through follow-up care—is designed to exceed expectations.

Our Core Values

Our values define who we are and guide every decision we make. While medicine, technology, and our organization continue to evolve, our core values remain constant. They shape our culture, strengthen our team, and ensure we consistently deliver an exceptional experience for both our patients and one another.

Our Values

People: Our people are our greatest strength. We invest in, challenge, and support one another to foster a collaborative environment where team members thrive, grow professionally, and deliver exceptional patient care.

Integrity: We hold ourselves to the highest standards of honesty, ethics, and professionalism. We honor our commitments, take ownership of our actions, and always do what is right for our patients and our team.

Accountability: We take ownership of our responsibilities and hold ourselves to the highest standards. Every decision is made with the patient experience in mind, and we empower one another to continually improve.

Empathy: We treat every patient and teammate with kindness, compassion, and respect. By understanding the needs and perspectives of others, we build meaningful relationships and create a culture where everyone feels valued.

Innovation: We embrace continuous learning, new ideas, and emerging technologies to improve patient care, streamline operations, and remain leaders in dermatology.

Comprehensive Benefits

We offer a comprehensive benefits package designed to support you and your family’s well-being and work-life balance. Benefits include:

Medical, Dental, and Vision Insurance
401(k) Retirement Plan with up to a 4% Employer Match
Competitive Paid Time Off (PTO)
Seven Paid Holidays
Professional Development Assistance
Uniforms Provided
Team Member and Family Discounts
Employee Recognition Program

At Skin Dermatology, we believe exceptional patient care starts with an exceptional team. We are committed to creating a workplace where our employees feel valued, supported, and empowered to build meaningful careers.

Patient Experience Coordinator (Medical Receptionist)

If you're looking to join a growing, patient-focused practice where your contributions truly make a difference, we'd love to have you on our team. We're seeking a dedicated Patient Experience Coordinator to join our patient access and front office team. If you’re passionate about delivering exceptional service, building meaningful relationships with patients, and creating an outstanding experience with every interaction, we’d love to meet you.

About the Role

As the Patient Experience Coordinator, you will be the first point of contact for our patients, setting the tone for their entire experience. Your role is to create a welcoming, professional, and attentive environment while ensuring every patient interaction reflects the exceptional level of service Skin Dermatology is known for.

Beyond traditional front desk responsibilities, you will play a critical role in coordinating the patient journey by scheduling appointments, verifying insurance eligibility and benefits, obtaining referrals, communicating financial responsibilities, and helping patients navigate their care with confidence. This position combines exceptional customer service with operational excellence and offers the opportunity to make a meaningful impact while building a rewarding career within a collaborative, patient-focused team.

This is more than a front desk position—it’s an opportunity to become a trusted advocate for our patients while helping deliver the exceptional experience that defines Skin Dermatology.

Key Responsibilities

Serve as the first point of contact at the front desk, providing a warm, professional welcome to all patients.
Answer incoming calls and patient messages while providing exceptional customer service and ensuring every patient feels valued and supported.
Schedule, reschedule, and coordinate patient appointments to maximize provider efficiency and patient convenience.
Verify insurance eligibility, benefits, and demographic information prior to appointments.
Obtain and manage insurance referrals and assist with prior authorization processes as needed.
Educate patients on insurance requirements, copayments, deductibles, coinsurance, and self-pay options.
Collect patient payments and maintain accurate financial records.
Maintain accurate patient registration and ensure all required documentation is complete.
Coordinate patient flow to provide an efficient and seamless office experience.
Assist with office operations, including inventory management, office equipment coordination, and administrative projects.
Collaborate closely with clinical and administrative teams to deliver an exceptional patient experience.
Proactively identify and resolve patient concerns while ensuring every interaction reflects Skin Dermatology’s commitment to exceptional service.
Maintain the confidentiality of patient information and comply with HIPAA and all applicable privacy regulations.

Why Join Us?

Competitive compensation.
Predictable weekday schedule—no evenings, weekends, or major holidays—with an outstanding work-life balance.
Opportunities for professional growth and career advancement.
A collaborative, supportive team that values excellence and continuous improvement.
The opportunity to make a meaningful impact on the lives of patients every day.

Qualifications

Previous experience as a Medical Receptionist, Front Desk Coordinator, Patient Services Representative, Patient Access Representative, Medical Office Assistant, or in another high-end customer service environment is preferred.
Experience working with insurance verification, referrals, or electronic medical records is a plus.
Outstanding communication, organizational, and multitasking skills.
Exceptional attention to detail and commitment to accuracy.
Professional, polished demeanor with a genuine passion for delivering outstanding patient care.
Ability to work independently while thriving in a collaborative team environment.
Ability to prioritize tasks and adapt in a fast-paced, team-oriented environment.
Strong computer skills and the ability to quickly learn new software systems.

If you’re passionate about delivering exceptional service and want to build a rewarding career with a team that values collaboration, accountability, and excellence, we’d love to hear from you. Join Skin Dermatology and help create an outstanding experience for every patient, every visit, every interaction.

Pay: $20.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Bereavement leave
Dental insurance
Employee discount
Employee mentoring program
Flexible schedule
Health insurance
Loan repayment program
On-the-job training
Opportunities for advancement
Paid jury duty
Paid sick time
Paid time off
Parental leave
Professional development assistance
Retirement plan
Uniform allowance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

front desk coordinator jobs in shrewsbury, ma

Patient Experience Coordinator (Medical Receptionist)

Front Desk Coordinator

Front Desk Receptionist/Patient Care Coordinator

Outpatient Front Desk Coordinator- Whittier Rehab Outpatient Department

FRONT DESK RECEPTIONIST - Weekends

Front Desk & Facility Coordinator

Patient Coordinator

Assistant Manager/Treatment Coordinator

Practice Growth & Executive Support Coordinator/ Luxury Medical Aesthetics

Senior Patient Coordinator

Patient Coordinator

Dental Front Desk /Patient and Referral Coordinator

Front Desk & Administrative Coordinator

Front Desk Specialist-WHCH

Medical Receptionist/Front Desk

Front Desk Office Coordinator

Patient Care Coordinator

Dental Front Desk Administrator

Welcome Center Staff (Part-Time)

Patient Care Coordinator Bilingual Preferred

I want to receive the latest job alert for front desk coordinator in shrewsbury, ma

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Skin Dermatology: Excellence in Dermatological Care

Our Core Values

Our Values

Comprehensive Benefits

Patient Experience Coordinator (Medical Receptionist)

About the Role

Key Responsibilities

Why Join Us?

Qualifications

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