Top 25 Help desk Jobs in Sidney, Oh

IS Specialist
Catholic Social Services of the Miami Valley —Sidney, OH
- Part-time
- Research
- Office
- Driver's License
Quick Apply
IT Associate - (Entry Level)
American Pan Company —Urbana, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
Field Support Specialist
Insight Global —New Bremen, OH
- $90,000 - $110,000 a year
- Full-time
- Computer Science
- Up to 50% travel
- 5 years
- Relocation assistance
- Health insurance
Quick Apply
12d
IT Analyst II
Auria Solutions —Sidney, OH
- Full-time
- Computer science
- Computer Science
- Ability to climb stairs
4d
HelpDesk Technician
Lanicom —Troy, OH
- Extended hours
- Computer Science
- Bachelor of Science
- Office
IT Technician
JTDMH —Saint Marys, OH
- Full-time
- Hospital
- Computer literacy
- Research
Quick Apply
5d
EUC technician/Site IT Support
Tata Consultancy Services —Urbana, OH
- $50,000 - $60,000 a year
- Computer Science
- Research
- Mid-level
- Commuter assistance
- Health insurance
Software Support Engineer 1
Crown Equipment Corporation —New Bremen, OH
- US work authorization
- Entry level
- Paid parental leave
- Paid holidays
District Technology Support Manager - Software Support Center
Crown Equipment Corporation —New Bremen, OH
- 5 years
- High school diploma or GED
- Travel
- Paid parental leave
- Paid holidays
11d
IT Service Desk Specialist - Level II
Sentar —Dayton, OH
- Call employer
- Mid-level
- Analysis skills
- Experience equivalent to degree accepted
- Disability insurance
- Dental insurance

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
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help desk jobs near sidney, oh

IS Specialist

Catholic Social Services of the Miami Valley -
Sidney, OH

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Job Details

Part-time

Qualifications

Computer operation
Mobile device support
Research
Driver's License
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Desktop applications
Data entry
Network support
Microsoft Teams
Productivity software
Desktop administration
Associate's degree
Mobile devices

Full Job Description

Support users with technical issues and needs such as: applications, hardware, communications, and other needs. Research solutions for hardware and software issues. Data entry, analysis, and reporting. Complete provider billing for State of Ohio programs. Manage user devices. Assist and back-up IS Team Lead with operating the agency IS systems and support ticket assignments.

KEY RESPONSIBILITY AREA MAIN DUTIES (Not all inclusive):

Complete IS support tickets and add needed documentation for records.
Set up necessary equipment for new users and train on the proper use of the equipment and applications.
Provide any follow-up training or instruction on new components as needed.
Work with IS Team Lead to create and maintain accurate data records for program statics, data analysis, reporting and data management.
Maintain user security and processes for database access.
Provide backup for IS Team Lead in all areas of the agency’s network structure.
Interfacing as needed with ODA, staff, vendors, and consultants.
Keep hardware and software up to date and in proper working order.
Participate in projects with IS Team Lead.
Investigate and troubleshoot system issues that may come up with the CSS systems.

MINIMUM EDUCATION, KNOWLEDGE, AND EXPERIENCE

Requires associate degree in computer-related field or related certification with experience; 1 year-related experience preferred.
Ability to work at the office.
Functionality in computer applications, as well as general computer knowledge to troubleshoot and support other agency programs.
Communication and customer service skills.
Knowledge of Microsoft Small Business Server, Microsoft Office 365 with Teams, computer networking, personal computer hardware, file server applications, iPhones, and mobile applications.
Ability to operate computer equipment, manipulate computers, monitors, printers, as well as use tools, such as screwdrivers, etc.
Ability to lift 25 pounds.
Valid Ohio driver's license, access to dependable transportation.

Job Type: Part-time

Work Location: In person

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help desk jobs in sidney, oh

IS Specialist

IT Associate - (Entry Level)

Field Support Specialist

IT Analyst II

HelpDesk Technician

IT Technician

EUC technician/Site IT Support

Software Support Engineer 1

District Technology Support Manager - Software Support Center

IT Service Desk Specialist - Level II

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