Top 16 It support Jobs in Sidney, Oh

IT Associate - (Entry Level)
American Pan Company —Urbana, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
IT Technician
JTDMH —Saint Marys, OH
- Full-time
- Hospital
- Computer literacy
- Research
Quick Apply
5d
IT Analyst II
Auria Solutions —Sidney, OH
- Full-time
- Computer science
- Computer Science
- Ability to climb stairs
4d
EUC technician/Site IT Support
Tata Consultancy Services —Urbana, OH
- $50,000 - $60,000 a year
- Computer Science
- Research
- Mid-level
- Commuter assistance
- Health insurance
HelpDesk Technician
Lanicom —Troy, OH
- Extended hours
- Computer Science
- Bachelor of Science
- Office
IT Asset Management Specialist
Crown Equipment Corporation —New Bremen, OH
- Research
- Mid-level
- Office
- Paid parental leave
- Paid holidays
IT Service Desk Specialist - Level II
Sentar —Dayton, OH
- Call employer
- Mid-level
- Analysis skills
- Experience equivalent to degree accepted
- Disability insurance
- Dental insurance
District Technology Support Manager - Software Support Center
Crown Equipment Corporation —New Bremen, OH
- 5 years
- High school diploma or GED
- Travel
- Paid parental leave
- Paid holidays
11d

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IT Service Desk Specialist
BRS —Wright-Patterson AFB, OH
Answer IT support calls, provide walk-up desk support, and respond to user questions. Direct out-of-scope calls or issues that do not belong to the local site…
11d
Analyst, IT, Lima
PCS Nitrogen Ohio LP —Lima, OH
Provide Level 1 help desk support via telephone, remote desktop, or in person; escalate and document issues as needed. Lift equipment up to 50 pounds as needed.
$78,900 - $146,400 a year
6d

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
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Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
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IT Associate - (Entry Level)

American Pan Company -
Urbana, OH

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Job Details

Full-time

Qualifications

Computer operation
Microsoft Excel
High school diploma or GED
Computer hardware

Full Job Description

Position Title: IT Associate

Reports To: IT Support Manager / IT Director

Company: Bundy Baking Solutions

Location: Urbana, OH (On-Site)

Employment Type: Full-Time

Overview

The Entry-Level IT Support Specialist provides first-line technical support to end users across Bundy Baking Solutions. This role is responsible for troubleshooting hardware, software, and basic network issues while delivering excellent customer service. This position is ideal for individuals starting their IT careers who are eager to learn, grow, and gain hands-on experience in a manufacturing and business systems environment.

Purpose of the Role

Provide responsive and effective IT support to employees
Ensure minimal disruption to business operations
Support core systems including desktops, mobile devices, printers, and enterprise applications
Serve as the frontline representative of the IT department

Key Responsibilities

User Support

Respond to IT support requests via ticketing system, phone, or in person
Troubleshoot issues related to:
- Windows operating systems
- Microsoft 365 applications (Outlook, Teams, Excel, Word)
- Printers and peripherals
- Mobile devices (iOS/Android)
Provide clear communication and updates to users

Ticket Management

Log, track, and update incidents in the IT ticketing system (e.g., Spiceworks)
Prioritize and escalate issues when necessary
Ensure timely resolution and proper documentation of all tickets

Hardware & Device Support

Set up and deploy laptops, desktops, and accessories
Perform basic hardware troubleshooting and replacement
Maintain inventory of IT equipment
Infrastructure installation to include cameras, sensors, wiring as needed

Account & Access Management

Assist with user account creation, password resets, and access requests
Follow company security policies for identity and access management

Basic Systems Support

Support common business applications (ERP, email, file systems)
Assist with software installations and updates
Perform routine system checks and maintenance tasks

Onboarding & Offboarding

Prepare equipment and system access for new hires
Ensure proper deactivation of accounts and retrieval of equipment for departing employees

Qualifications

Required

High school diploma or equivalent
Basic understanding of:
- Computer hardware and software
- Windows operating systems
- Microsoft Office / Microsoft 365
Strong communication and customer service skills
Ability to troubleshoot and think logically

Preferred

Associate degree or coursework in Information Technology or related field
IT certifications (e.g., CompTIA A+, Network+)
Internship or prior technical support experience

Skills & Competencies

Customer-first mindset
Strong problem-solving ability
Willingness to learn and take direction
Time management and organizational skills
Ability to work independently and as part of a team

Work Environment

Office and manufacturing floor environment
May require occasional lifting of IT equipment (up to 30 lbs)
May require travel between local sites (if applicable)

Success Metrics (KPIs)

Ticket resolution time
First-call resolution rate
Customer satisfaction scores
Accuracy of documentation
Adherence to IT processes and policies

#IND123

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Refine Your Search

it support jobs in sidney, oh

IT Associate - (Entry Level)

IT Technician

IT Analyst II

EUC technician/Site IT Support

HelpDesk Technician

IT Asset Management Specialist

IT Service Desk Specialist - Level II

District Technology Support Manager - Software Support Center

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