Top 21 It technical support Jobs in Sidney Oh

Customer Service Specialist
Flex Machine Tools —Wapakoneta, OH
- $20 - $25 an hour
- Full-time
- Background check
- ERP systems
- Mid-level
- Health savings account
- Health insurance
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3d
IS Specialist
Catholic Social Services of the Miami Valley —Sidney, OH
- Part-time
- Research
- Office
- Driver's License
Quick Apply
IT Support Engineer L1
ITAZON TECH —Sidney, OH
- $150 - $200 a day
- Contract
- Microsoft Outlook
- English
- Mid-level
Quick Apply
IT Analyst II
Auria Solutions —Sidney, OH
- Full-time
- Computer science
- Computer Science
- Ability to climb stairs
- Disability insurance
- Health insurance
Help Desk Technician
Crown Equipment Corporation —New Bremen, OH
- Microsoft Outlook
- Windows
- High school diploma or GED
- Paid parental leave
- Paid holidays
IT Technician
JTDMH —Saint Marys, OH
- Full-time
- Hospital
- Computer literacy
- Research
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HelpDesk Technician
Lanicom —Troy, OH
- Extended hours
- Computer Science
- Bachelor of Science
- Office
CSS Tech II - IS CLIENT SUP SVC
Kettering Health —Troy, OH
- Full-time
- Inventory management
- Mid-level
- 3 years
Manufacturing Customer Service Representative
Thermoid —Bellefontaine, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Customer Service Representative
Pratt Industries —Wapakoneta, OH
- Writing skills
- Basic math
- English
- Wellness program
- Health savings account
Quick Apply
6d
District Technology Support Manager - Software Support Center
Crown Equipment Corporation —New Bremen, OH
- 5 years
- High school diploma or GED
- Travel
- Paid parental leave
- Paid holidays
Kinetic Customer Service Tech I/II
Uniti —Covington, OH
- Extended hours
- Clean driving record
- Sales
- Basic math
- AD&D insurance
- Health insurance
Customer Service Sales Representative
AM Leonard —Piqua, OH
- $16 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Health savings account
- Disability insurance
Quick Apply
1d
IT Service Desk Specialist - Level II
Sentar —Dayton, OH
- Call employer
- Mid-level
- Analysis skills
- Experience equivalent to degree accepted
- Disability insurance
- Dental insurance

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Help Desk Analyst 2 [must have Citrix and VDI] - Madison County, OH/On-Site
Software Technology Inc —Madison County, OH
Manage clients or their own company Citrix systems, VDI and its other technologies. The engineer is responsible for taking care of all the administration tools…
Quick Apply
Help Desk Technician
Crown Equipment Corporation —New Bremen, OH
Must have a valid driver’s license. Provide technical support for manufacturing machines running a variety of operating systems (Windows, Windows Embedded,…

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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply

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it technical support jobs near sidney oh

Customer Service Specialist

Flex Machine Tools
Wapakoneta, OH

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Job Details

Full-time
$20 - $25 an hour
3 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Retirement plan

Qualifications

High school diploma or GED

Full Job Description

Customer Service Specialist

The Customer Service Specialist serves as a primary point of contact for customers, providing exceptional customer service, technical support, and service coordination for FlexArm, CNC and waterjet equipment. This role is responsible for responding to customer inquiries, troubleshooting equipment issues remotely, coordinating service activities, and ensuring customer concerns are resolved in a timely and professional manner.

Key Responsibilities

Serve as a primary contact for customers via phone, email, and remote support platforms.
Respond promptly and professionally to customer inquiries regarding equipment operation, maintenance, and service needs.
Troubleshoot mechanical, electrical, hydraulic, pneumatic, and control-related issues on FlexArm, CNC and waterjet equipment remotely.
Assist customers with machine operation, programming, and control system questions.
Utilize remote support tools such as TeamViewer and other diagnostic software to assist customers in resolving equipment issues.
Escalate complex issues to Service Technicians or Engineering as appropriate.
Complete service documentation, reports, and customer records accurately and in a timely manner.
Utilize CRM, ERP, and other business systems to maintain customer and service information.
Track open service cases and ensure timely follow-up through resolution.
Maintain accurate records of customer interactions, service activities, and equipment histories.

Required Qualifications

High school diploma or GED required.
Associate degree, technical certification, or equivalent experience in manufacturing, industrial technology, customer service, or a related field preferred.
Experience supporting FlexArm, CNC machinery, waterjet equipment, industrial automation, or related manufacturing equipment preferred.
Previous experience in customer service, technical support, service coordination, or a related role preferred.

Skills and Competencies

Strong troubleshooting and problem-solving abilities.
Ability to read and interpret technical documentation, electrical schematics, and machine drawings preferred.
Excellent verbal and written communication skills.
Strong phone presence and customer-focused mindset.
Proficiency with Microsoft Office and general business software.
Experience with CRM and ERP systems preferred.
Strong organizational skills with the ability to manage multiple priorities.
Ability to work independently and collaboratively in a fast-paced environment.
Detail-oriented with a commitment to accuracy and follow-through.

Physical Requirements

Ability to stand, walk, bend, kneel, and work in manufacturing environments for extended periods.
Ability to lift and carry up to 50 pounds occasionally.

Work Environment

Manufacturing and shop-floor environment with exposure to machinery, tools, noise, and varying temperatures.

Pay: $20.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it technical support jobs in sidney oh

Customer Service Specialist

IS Specialist

IT Support Engineer L1

IT Analyst II

Help Desk Technician

IT Technician

HelpDesk Technician

CSS Tech II - IS CLIENT SUP SVC

Manufacturing Customer Service Representative

Customer Service Representative

District Technology Support Manager - Software Support Center

Kinetic Customer Service Tech I/II

Customer Service Sales Representative

IT Service Desk Specialist - Level II

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