Top 680 Customer service technician Jobs in Sioux Falls, Sd

IT Support Technician
First Farmers & Merchants Bank —Sioux Falls, SD
- $20 - $28 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
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Customer Service Representative
Aire Serv of the Sioux Empire —Sioux Falls, SD
- $20 - $25 an hour
- Full-time
- Administrative experience
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance
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Customer Service Representative
Motion Industries (MOT) —Sioux Falls, SD
- Full-time
- Sales
- Computer literacy
- 3 years
- Paid holidays
- Health insurance
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Customer Service Representative
Contractor In Charge —Sioux Falls, SD
- $17 - $19 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
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7d
Operations Technician I
Tierpoint —Sioux Falls, SD
- $19.91 - $29.87 an hour
- Weekends as needed
- Windows
- High school diploma or GED
- Cleaning
10d
Customer Service Associate
Walgreens —Sioux Falls, SD
- $15.00 - $17.50 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Airport Customer Service Agent - FSD
Unifi Aviation, LLC —Sioux Falls, SD
- $15 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- No experience needed
- Paid training
- Health insurance
Parts Tech Support Agent
CNH Industrial —Sioux Falls, SD
- $62,000 - $70,000 a year
- Full-time
- Hybrid work
- Writing skills
- Research
- Windows
- Tuition reimbursement
- Adoption assistance
Office Technician
Sioux Falls Family Vision —Sioux Falls, SD
- Full-time
- No experience needed
- Entry level
- Under 1 year
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Customer Service Representative
PREMIER Bankcard, LLC —Sioux Falls, SD
- $17.25 - $19.15 an hour
- Full-time
- Entry level
- Paid training
- Wellness program
2d
Donor Center Technician
Grifols —Sioux Falls, SD
- Full-time
- Customer service
- High school diploma or GED
- Ability to lift 50 pounds
Pharmacy Customer Service Associate
Walgreens —Sioux Falls, SD
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
1d
Pharmacy Technician-In-Training Apprenticeship | Inpatient | Outpatient
Avera —Sioux Falls, SD
- $19.25 - $26.75 an hour
- Weekends as needed
- Hybrid work
- Acute care
- OSHA
- Hospital
- Paid time off
- Work from home
Customer Service Representative
XPO Logistics Freight Inc. —Sioux Falls, SD
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
Quick Apply
Customer Service Representative
Waste Connections —Sioux Falls, SD
- Full-time
- Microsoft Word
- Organizational skills
- Typing
- Health insurance
- Paid time off
Quick Apply
3d
Customer Service Specialist
The First National Bank in Sioux Falls —Sioux Falls, SD
- Full-time
- Organizational skills
- 1 year
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Field Service Technician
Harvard Integrations LP —Tea, SD
- $21 - $32 an hour
- 5 years
- Employment & labor law
- High school diploma or GED
Quick Apply
Automotive Upholstery Technician
Cliff Avenue Upholstery & Restoration —Tea, SD
- $20 - $35 an hour
- Full-time
- English
- Mid-level
- Ability to lift 50 pounds
- Paid time off
Quick Apply
Fire Alarm Technician
Confidential —Sioux Falls, SD
- $22 - $32 an hour
- 12 hour shift
- Hybrid work
- Background check
- Customer service
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Diesel Truck Technician
Transource Truck & Equipment Inc —Sioux Falls, SD
- $25 - $50 an hour
- Online Application
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply

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customer service technician jobs near sioux falls, sd

IT Support Technician

First Farmers & Merchants Bank
Sioux Falls, SD

Quick Apply

Job Details

Full-time
$20 - $28 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Enterprise software
Equipment troubleshooting
Productivity software support
Desktop (troubleshooting support)
Customer support ticket management
Productivity software
Desktop administration
Associate's degree
Ticketing system technical support
Time management

Full Job Description

The IT Support Technician serves as a technology resource responsible for supporting end users across affiliated 215 Holding Company banks in southern Minnesota, South Dakota, and Iowa. This role is primarily responsible for responding to, troubleshooting, and resolving IT-related issues submitted through the organization’s ticketing system, including hardware, software, network, and access-related concerns. This position is a key member of the Network Team and collaborates closely with team members on escalations, root cause analysis, and ongoing improvements. The IT Support Technician must demonstrate strong technical troubleshooting skills, excellent customer service, and the ability to independently investigate issues and drive resolutions. In addition to support activities, this role contributes to IT projects involving infrastructure, systems, and technology enhancements.

Essential Functions

Serve as an IT support resource by responding to and resolving tickets, calls, and inquiries through the ticketing system
Provide excellent customer service through clear communication, follow-up, and timely resolution of issues
Troubleshoot and resolve hardware, software, system, and basic network issues by performing root cause analysis and implementing appropriate solutions
Escalate complex or unresolved issues to senior team members while maintaining ownership and communication with the end user
Collaborate with team members on troubleshooting, incident resolution, and continuous improvement efforts
Install, configure, deploy, and support end-user hardware, operating systems, and enterprise applications
Perform workstation setup, reimaging, upgrades, and replacements to support the PC lifecycle
Contribute to IT projects involving network infrastructure, hardware rollouts, software deployments, and system improvements
Create, enhance, and follow processes to drive efficiency in completing work
Collaborate with internal teams, software vendors, and third-party providers for troubleshooting, upgrades, and feature enhancements
Create and maintain documentation for system configurations, processes, and operational procedures
Responsible for select Disaster Recovery procedures and tests
Other duties as requested

Competencies

Strong troubleshooting and analytical thinking skills with ability to diagnose and resolve technical issues
Excellent customer service and communication skills (both written and verbal)
Ability to manage multiple tickets and priorities in a fast-paced environment
Team-oriented mindset with willingness to collaborate and escalate when appropriate
Proactive, self-motivated, and accountable for issue resolution
Strong organizational and time management skills
Commitment to quality, accuracy, and continuous improvement
Strong personal standards of excellence, ethics and integrity

Qualifications

Associate’s degree in Information Technology or related field, or equivalent work experience
2+ years of IT support experience in a help desk or technical support environment
Experience working with ticketing systems and end-user support workflows
Understanding of networking concepts (DNS, DHCP, WAN, LAN, connectivity troubleshooting)
Experience supporting Windows operating systems, Microsoft Office, and common enterprise applications

Work Environment

This job operates in a professional office environment with moderate noise levels. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

Travel

Travel up to 10% is required to support branch locations, perform onsite troubleshooting, and assist with hardware and infrastructure projects.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand or sit for long periods of time.

Job Type

This is a full-time position at any of our branch locations (Sioux Falls, SD preferred). Full-time hours are approximately 34-40 hours/week.

Compensation

Pay range: $20-$28 per hour. Final compensation may vary based on experience and qualifications. We offer a comprehensive benefits package including medical, dental, vision, life insurance, generous paid time off, a 401(k)-retirement plan with company matching.

Equal Opportunity Employer.

Pay: $20.00 - $28.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service technician jobs in sioux falls, sd

IT Support Technician

Customer Service Representative

Customer Service Representative

Customer Service Representative

Operations Technician I

Customer Service Associate

Airport Customer Service Agent - FSD

Parts Tech Support Agent

Office Technician

Customer Service Representative

Donor Center Technician

Pharmacy Customer Service Associate

Pharmacy Technician-In-Training Apprenticeship | Inpatient | Outpatient

Customer Service Representative

Customer Service Representative

Customer Service Specialist

Field Service Technician

Automotive Upholstery Technician

Fire Alarm Technician

Diesel Truck Technician

I want to receive the latest job alert for customer service technician in sioux falls, sd

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