Top 55 Support tier 2 Jobs in Sioux Falls, Sd

IT Service Desk Lead
PIPESTONE —Sioux Falls, SD
- $65,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Paid holidays
- Disability insurance
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Technical Support Tier 2 Level 1
SONIFI Solutions, Inc. —Sioux Falls, SD
- Weekends as needed
- Hospitality
- In-person
- Associate's degree
- Paid holidays
- Health insurance
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Service Desk Administrator I (IT)
HR Green —Sioux Falls, SD
- $50,500 - $87,200 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
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End User Computing I, Service Desk
Pathward, N.A. —Sioux Falls, SD
- $45,000 - $63,400 a year
- Hybrid work
- Mid-level
- Windows
- Bachelor's degree
- Health insurance
- 401(k)
Talent Acquisition Specialist
SBS CYBERSECURITY LLC —Sioux Falls, SD
- $65,000 - $75,000 a year
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Ability to climb stairs
- Paid holidays
- Disability insurance
12d
Technical Assistance Center Support Desk - Networking
SONIFI Solutions, Inc. —Sioux Falls, SD
- Weekends as needed
- Hospitality
- In-person
- Associate's degree
- Paid holidays
- Health insurance
Quick Apply
Field Service Technician - Power Generation
Interstate Companies Inc —Sioux Falls, SD
- Full-time
- Clean driving record
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Dental insurance
Quick Apply
Network Engineer
Twotrees Technologies —Sioux Falls, SD
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
IT Engineer
TCOM, L.P. —Sioux Falls, SD
- Mid-level
- Windows
- Master's degree
- Paid holidays
- Disability insurance
Quick Apply
Training and Development Specialist Clinician – Iowa, Nebraska, South Dakota
Planned Parenthood North Central States —Sioux Falls, SD
- $51.30 - $65.00 an hour
- Weekends as needed
- Bilingual
- Nursing
- RN License
- Paid training
- Continuing education credits
Quick Apply
Nurse Practitioner – Sioux Falls, SD
Planned Parenthood North Central States —Sioux Falls, SD
- $48 - $60 an hour
- Part-time
- Nursing
- Surgery
- RN License
- Paid training
- Continuing education credits
Quick Apply
CDL A Solo OTR Truck Drivers
DSL Express —Sioux Falls, SD
- $1,900 - $2,400 a week
- Full-time
- Clean driving record
- No touch freight
- Pass drug screening
- Fuel card
Quick Apply
Regional Director – South Central USA
MTLI Group of Companies —United States
- $120,000 - $220,000 a year
- Full-time
- Remote
- 3 years
- Mentoring
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Travel Emergency Room RN in Burlington, Iowa
GIFTED Healthcare —United States
- $2,152.12 - $2,331.76 a week
- Overtime
- Acute care
- Experience working with individuals with developmental disabilities
- Nursing
- Health insurance
- Dental insurance
Quick Apply
Travel Stepdown RN Job in Gilbert, Arizona
GIFTED Healthcare —United States
- $2,470.00 - $2,665.48 a week
- Overtime
- RN License
- Hospital
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Travel Tele RN in Tucson, Arizona
Gifted Healthcare —United States
- $2,220.56 a week
- Overtime
- RN License
- BLS Certification
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Travel Oncology RN in Oak Ridge, Tennessee
GIFTED Healthcare —United States
- $2,022.05 a week
- Overtime
- RN License
- Hospital
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Travel MedSurg RN Job in Tuscaloosa, Alabama
GIFTED Healthcare —United States
- $2,002.00 - $2,662.04 a week
- Overtime
- RN License
- BLS Certification
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Travel Tele RN Job in Birmingham, Alabama
GIFTED Healthcare —United States
- $2,071.19 - $2,122.06 a week
- Overtime
- RN License
- Hospital
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Travel Labor & Delivery RN in Fort Madison, Iowa
GIFTED Healthcare —United States
- $2,152.12 - $2,408.08 a week
- Overtime
- Medication administration
- RN License
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply

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support tier 2 jobs near sioux falls, sd

IT Service Desk Lead

PIPESTONE -
Sioux Falls, SD

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Job Details

Full-time
$65,000 - $80,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan

Qualifications

Productivity software support
Customer support ticket management
IT department experience
Ticketing system technical support

Full Job Description

IT Service Desk Lead
Location: Pipestone, MN or Brandon, SD
Salary: $65,000-$80,000 (Based on Experience)

Are you an experienced IT professional who enjoys solving complex technical challenges while leading and mentoring a team? PIPESTONE is looking for an IT Service Desk Lead to oversee daily help desk operations, support escalated technical issues, and help drive exceptional service for our internal customers.

What You'll Do

Lead, coach, and develop Help Desk team members
Manage ticket queues, workload distribution, and service quality
Serve as the escalation point for complex Tier 2 and Tier 3 technical issues
Troubleshoot hardware, software, networking, Microsoft 365, Active Directory/Entra ID, Teams, Outlook, and more
Collaborate with infrastructure, security, and application teams to resolve challenging issues
Improve IT support processes, documentation, and knowledge base resources
Monitor service metrics and identify opportunities to enhance efficiency and customer satisfaction
Deliver outstanding support and communication to employees across the organization

What We're Looking For

3+ years of IT support experience, including Tier 2 and Tier 3 troubleshooting
Previous leadership, supervisory, or team management experience within IT support
Strong customer service mindset and problem-solving skills
Experience with ticketing/IT service management platforms
Proficiency supporting Microsoft environments, including Windows, Microsoft 365, Active Directory/Entra ID, Teams, and Outlook

Preferred Qualifications

Experience leading a Help Desk, Service Desk, or Desktop Support team
Knowledge of endpoint management, device imaging, software deployment, and user provisioning

Benefits

Paid Single Health Insurance (Family Plans Available)
Dental, Vision, Life & Disability Insurance
PTO + Paid Holidays
Retirement Plan

Join a company that values innovation, teamwork, and delivering exceptional technology support. If you're ready to lead by example and make a meaningful impact, we'd love to hear from you!

#PIPESTONE #NowHiring #ITJobs #ServiceDeskLead #HelpDeskLead #InformationTechnology #TechCareers #MinnesotaJobs #SouthDakotaJobs #LeadershipOpportunity #HiringNow

#hc256527

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Refine Your Search

support tier 2 jobs in sioux falls, sd

IT Service Desk Lead

Technical Support Tier 2 Level 1

Service Desk Administrator I (IT)

End User Computing I, Service Desk

Talent Acquisition Specialist

Technical Assistance Center Support Desk - Networking

Field Service Technician - Power Generation

Network Engineer

IT Engineer

Training and Development Specialist Clinician – Iowa, Nebraska, South Dakota

Nurse Practitioner – Sioux Falls, SD

CDL A Solo OTR Truck Drivers

Regional Director – South Central USA

Travel Emergency Room RN in Burlington, Iowa

Travel Stepdown RN Job in Gilbert, Arizona

Travel Tele RN in Tucson, Arizona

Travel Oncology RN in Oak Ridge, Tennessee

Travel MedSurg RN Job in Tuscaloosa, Alabama

Travel Tele RN Job in Birmingham, Alabama

Travel Labor & Delivery RN in Fort Madison, Iowa

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