Top 349 Customer service representative Jobs in Spanaway Wa

Customer Service Rep
A Advanced Septic and Construction Services —Auburn, WA
- $25 - $30 an hour
- Full-time
- 5 years
- English
- Typing
- Paid holidays
- Disability insurance
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Part-Time CSR - Flooring (Tacoma, WA)
Romanoff Renovations —Puyallup, WA
- Part-time
- Construction site
- Computer literacy
- Public speaking
- Paid holidays
- Health insurance
Quick Apply
Retail Customer Service Associate - AI Trainer
DataAnnotation —Kent, WA
- $25 - $30 an hour
- Part-time
- Remote
- Writing skills
- English
- Research
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Customer Service Representative
BILLY Footwear —Kent, WA
- $20 - $23 an hour
- Full-time
- High school diploma or GED
- In-person
- Associate's degree
- Paid holidays
- Health insurance
Quick Apply
Route Service Manager - UniFirst
UniFirst —Puyallup, WA
- $63,678 - $88,442 a year
- Full-time
- Computer literacy
- DOT physical examination
- Mid-level
- Profit sharing
- Health insurance
Call Center Patient Services Representative
Cardiac Study Center —Tacoma, WA
- $21.31 - $38.59 an hour
- 8 hour shift
- Remote
- OSHA
- HIPAA
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
13d
Call Center Representative
Sound Credit Union —Tacoma, WA
- $21.50 - $26.50 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Banking
- Entry level
- Paid holidays
- Health insurance
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Contact Center Representative I
Harborstone Credit Union —Lakewood, WA
- $20 - $30 an hour
- Bilingual
- High school diploma or GED
- Ability to lift 25 pounds
- Paid holidays
- Health insurance
Quick Apply
14d
Customer Service Associate I
Dollar Tree —Spanaway, WA
- $17.13 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Staffing Specialist Admin and Customer Service
Professional Staff Northwest —Puyallup, WA
- $23 - $33 an hour
- Email
- Office
- Recruiting
- Communication skills
- Health insurance
- Dental insurance
Customer Service Representative
TIMBERLAND BANK MASTER —Spanaway, WA
- $18 - $22 an hour
- Full-time
- Office
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
Quick Apply
Customer Service Specialist
Convoy Supply —Tacoma, WA
- $26 - $30 an hour
- 8 hour shift
- Spanish
- English
- Warehouse
- Paid training
- Paid holidays
Quick Apply
13d
Staffing Specialist Customer Service
Professional Staff Northwest —Puyallup, WA
- $23 - $33 an hour
- Email
- Office
- Recruiting
- Communication skills
- Health insurance
- Dental insurance
Client Coordinator
Maxim Healthcare —Tacoma, WA
- $22 - $25 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Member Services Representative
YMCA of Pierce and Kitsap Counties —Lakewood, WA
- $17.51 - $20.70 an hour
- Part-time
- Sales
- Computer literacy
- Office
- Wellness program
- Dental insurance
Customer Service Representative (Fife, WA)
Waste Connections —Fife, WA
- $19.00 - $22.50 an hour
- Full-time
- Office
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
14d
Customer Service Administrator
POWER SYSTEMS WEST LLC —Fife, WA
- $30 - $40 an hour
- On call
- Microsoft Word
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Behavioral Health Customer Service Representative | Part-Time
Valley Cities Behavioral Health Care —Federal Way, WA
- $21.22 - $26.89 an hour
- Part-time
- Office
- US work authorization
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Customer Service
ANTHEM Coffee —Puyallup, WA
- Full-time
- Serving
- 18 years or older
- Cash register
Quick Apply
Scheduling Coordinator
Sunset Auto Family —Sumner, WA
- $17.50 - $25.00 an hour
- Full-time
- Computer literacy
- Organizational skills
- Leadership
- Paid holidays
- Health insurance
Quick Apply
14d

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Customer Service Rep

A Advanced Septic and Construction Services
Auburn, WA

Quick Apply

Job Details

Full-time
$25 - $30 an hour

Benefits

Paid holidays
Disability insurance
Dental insurance
Paid time off
401(k) 4% Match
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Paid sick time
Pet insurance

Qualifications

Phone communication
English
Customer engagement
Vendor communication
Dispatch software communication
Typing
Cross-functional collaboration
Computer-aided dispatch (CAD) software
Quality data entry
Client interaction via phone calls
Customer data entry

Full Job Description

Inbound Customer Service Representative

Pay: $25.00 - $30.00 per hour

Job Type: Full Time

Job Overview

We are seeking a dedicated and enthusiastic Inbound Customer Service Representative to join our team. This role is essential in providing exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive experience.

Qualified candidates will have experience in service-based industries such as septic, sewer, plumbing, or HVAC. The ideal candidate is customer-focused, reliable, honest, and thrives in a fast-paced service environment. This individual must be able to work independently and collaboratively while consistently delivering a high level of service.

Duties

Respond promptly to inbound customer inquiries via phone, email, or chat
Use broad industry knowledge to resolve issues related to products and services
Maintain professional phone etiquette in all customer interactions
Analyze customer requests and provide accurate information and solutions
Document all customer interactions in the database for record-keeping
Perform accurate and timely data entry to ensure customer records are up to date
Meet service response time goals consistently
Meet daily close rate goals
Conduct outbound calls to follow up on customer issues or feedback and re-engage past customers to generate additional business opportunities
Communicate with customers clearly, professionally, and with empathy
Support sales efforts by promoting relevant products or services during interactions

Tasks

Receive incoming calls and make outbound calls
Provide sales support and accurate product and service information
Consistently book service calls accurately and efficiently
Complete data entry in ServiceTitan dispatch system
Maintain accurate records of service calls and related information
Determine service charges, collect deposits/payments, or arrange billing
Perform other duties as needed, including cross-training in related roles

Requirements

5+ years of experience in a fast-paced, high-volume call center
5+ years of experience in the septic, sewer, plumbing, HVAC, or similar service industry
Strong experience with dispatch software (ServiceTitan strongly preferred)
Proven track record of delivering exceptional, high-level customer service
Strong written and verbal communication skills for interacting with customers, vendors, and internal teams
Strong phone etiquette with the ability to handle a high volume of inbound calls professionally
Strong typing and data entry skills with high accuracy
Ability to quickly analyze situations and provide effective solutions under pressure
Detail-oriented with strong organizational and multitasking skills
Self-motivated with the ability to work independently with minimal supervision
Comfortable working in a team environment and collaborating across departments
Strong work ethic, reliability, and consistency in performance
Willingness to work a rotating on-call schedule after the training period
Familiarity with sales techniques is a plus
English proficiency (verbal and written) is required to perform essential job duties.

Preferred

Service Titan Experience

Benefits Package Includes:

Company Paid Medical for Employees ($25.00 bi-weekly employee contribution)
Dental Insurance – Supplemental Available (After 2 months)
Vision Insurance – Supplemental Available (After 2 months)
Company Paid $25,000 Life Insurance
401K - 4% Company Match
Paid Sick Leave - Earn 1 hour of sick leave for every 40 hours worked. Eligible for use after 90 days.
Paid Time Off (PTO) Plans - Available after 1 year of employment and tiered based on tenure.
Supplemental Insurance Options Available (Includes short-term and long-term disability, critical illness, accident, life insurance, and more)
Pet Insurance – Supplemental Available through United Healthcare
Professional Development Opportunities
Referral Bonus Program
Employee Discount Program
6 Paid Holidays (After 6 months of employment)
As a token of our gratitude, Veterans and Active Military Members Receive Veterans Day as an Additional Paid Holiday (After 6 months of employment)

Please see the job description for the entire list of qualifications.

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Refine Your Search

customer service representative jobs in spanaway wa

Customer Service Rep

Part-Time CSR - Flooring (Tacoma, WA)

Retail Customer Service Associate - AI Trainer

Customer Service Representative

Route Service Manager - UniFirst

Call Center Patient Services Representative

Call Center Representative

Contact Center Representative I

Customer Service Associate I

Staffing Specialist Admin and Customer Service

Customer Service Representative

Customer Service Specialist

Staffing Specialist Customer Service

Client Coordinator

Member Services Representative

Customer Service Representative (Fife, WA)

Customer Service Administrator

Behavioral Health Customer Service Representative | Part-Time

Customer Service

Scheduling Coordinator

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