Top 253 intake manager Jobs in spring, tx

Personal Injury Law Firm Client Intake Manager
Mostyn Law Firm —Houston, TX
- $30 - $38 an hour
- Full-time
- Mid-level
- Supervising experience
- Team management
- Health insurance
- Dental insurance
Quick Apply
Leave of Absence Administrator
McKesson —The Woodlands, TX
- $102,400 - $170,600 a year
- 7 years
- Office
- Analysis skills
Client Intake Specialist
FBT Gibbons LLP —Houston, TX
- $28.50 - $42.00 an hour
- Full-time
- Remote
- Microsoft Outlook
- Research
- Mid-level
- Profit sharing
- Paid parental leave
Contract Adolescent Counselor Bilingual
Teen and Family Services —Harris County, TX
- $25 - $45 an hour
- Part-time
- Background check
- LMFT
- Spanish
- Flexible schedule
Quick Apply
Senior Personal Injury Case Manager (Pre-Litigation) - Bilingual Preferred
Mostyn Law Firm —Houston, TX
- $28 - $35 an hour
- Full-time
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
LCDC Counselor
El Dorado Texas Community Service Center LLC —Houston, TX
- $17 - $22 an hour
- 8 hour shift
- Background check
- Addiction Medicine
- HIPAA
Quick Apply
Personal Injury Bilingual Case Manager
McGovern Law Firm —Houston, TX
- $18 - $30 an hour
- Full-time
- Bilingual
- Spanish
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Mental Health Clinician (Therapist)
Hope and Healing Center & Institute —Houston, TX
- From $54,000 a year
- Full-time
- Background check
- LMFT
- Spanish
- Health savings account
- Health insurance
Quick Apply
Clinical Liaison
Adaptive Home Health —Houston, TX
- $65,000 - $71,000 a year
- Weekends as needed
- Spanish
- LVN
- English
- Health insurance
- Dental insurance
Quick Apply
Territory Manager - Central States
EagleBurgmann Industries LP —Houston, TX
- Full-time
- Mid-level
- Commercial
- Health insurance
- 401(k) matching
8d
Payment Operation Team Leader
ARCHER Systems, LLC —Houston, TX
- Microsoft Excel
- Microsoft Outlook
- Office
- Disability insurance
- Health insurance
Quick Apply
Business Development Manager
All Around Care —North Houston, TX
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- Driver's License
- Travel
- Travel reimbursement
- Mileage reimbursement
Quick Apply
15h
Manager IV, Director of IDD Services, IDD Admin, Pos. #10, Corpus Christi, TX
Nueces County MHMR Community Center —Texas
- $85,370.96 - $97,965.14 a year
- Full-time
- Clean driving record
- 5 years
- Master's degree
- Mileage reimbursement
- Loan repayment program
Associate Attorney- Relocation Required
Parnall Law —Houston, TX
- $200,000 - $400,000 a year
- Full-time
- 5 years
- In-person
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
2d
Child and Youth Case Manager - Conroe
Tri-County Behavioral Healthcare —Conroe, TX
- $23.72 an hour
- Email
- Background check
- Spanish
- 5 years
- Mileage reimbursement
- Health savings account
Bilingual IDD Case Manager
Tri-County Behavioral Healthcare —Conroe, TX
- $23.05 an hour
- Full-time
- Background check
- Spanish
- Pass drug screening
- Mileage reimbursement
- Health savings account
IDD Case Manager
Tri-County Behavioral Healthcare —Conroe, TX
- $21.60 an hour
- Full-time
- Background check
- Spanish
- Pass drug screening
- Mileage reimbursement
- Health savings account
Property Portfolio Manager - Multifamily Assets
Advanced Asset Management —Houston, TX
- $58,000 - $62,000 a year
- Weekends as needed
- Spanish
- English
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Bilingual Personal Injury Case Manager/Paralegal
Galindo Law Firm —Houston, TX
- From $20 an hour
- Full-time
- Background check
- Spanish
- Mid-level
Quick Apply
2d
Lead Personal Injury Attorney - Remote in TX
Everforth CyberCoders —Houston, TX
- $120,000 - $300,000 a year
- Full-time
- Remote
- 5 years
- Supervising experience
- Mentoring
- Paid holidays
- Dental insurance
Quick Apply
1d

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intake manager jobs near spring, tx

Personal Injury Law Firm Client Intake Manager

Mostyn Law Firm -
Houston, TX

Quick Apply

Job Details

Full-time
$30 - $38 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Personal injury law
Team development
Team management
Law office
Call center management

Full Job Description

Position Overview

Mostyn Law Firm is seeking a Client Intake Manager to lead, develop, and drive performance within our intake department.

This is not a passive administrative role. This position is responsible for owning intake performance, improving conversion, coaching staff, and ensuring every potential client interaction is handled with urgency, structure, and professionalism. Our intake team is the front line of the firm and plays a critical role in case acquisition, client experience, and overall firm growth.

Applicants must provide specific metrics and examples in their responses to pre-screen questions. Vague or incomplete answers will not be considered.

What You Will Own

Lead and manage a team of Intake Specialists handling high call volume
Drive conversion performance from initial call to signed client
Coach, train, and develop staff through real-time feedback and call reviews
Establish and enforce intake standards, scripts, and workflows
Ensure speed-to-contact and follow-up execution across all leads
Monitor and report on key metrics, including:
Call volume
Conversion rates
Retained cases
Follow-up completion
Partner with Marketing and Pre-Lit teams to ensure lead quality and proper case qualification
Identify breakdowns in process and implement solutions quickly
Create accountability and consistency within the intake team

What Success Looks Like

Increased signed client rate and reduced missed opportunities
Consistent, structured call handling across the team
Strong follow-up discipline and reduced lead drop-off
Intake team that is coachable, accountable, and performance-driven
Clear visibility into intake metrics and performance trends

Who You Are

You have experience leading teams in high-volume call environments (call center, intake, client services, etc.)
You are performance-driven and comfortable being accountable to numbers
You know how to coach people, not just manage them
You are organized, decisive, and solution-oriented
You move with urgency and expect the same from your team
You can balance client empathy with operational efficiency
You are comfortable working in a fast-paced, high-growth environment

Preferred Experience

3+ years in team leadership or supervisory role
Background in call center, intake, or client-facing operations
Experience working with KPIs, reporting, and performance tracking

Legal intake or personal injury experience is a plus, but not required

Job Type: Full-time

Pay: $30.00 - $38.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

How many intake specialists have you directly managed at one time? What was the team size and structure?
What was your team’s average lead-to-signed conversion rate?
How quickly were new leads expected to be contacted in your prior role?
Your team’s conversion rate drops significantly in one week. What are your first 3 steps within 24 hours?
What is the highest lead-to-signed conversion rate you have personally managed or achieved? If you do not know this number, explain why.
Walk me through how you convert a qualified lead on the first call, including how you handle hesitation and get the client signed without requiring an office visit.
What was your team’s lead-to-signed conversion rate? What was your average speed-to-lead, and what specific actions did you take to improve both?
One of your intake specialists is converting at 8% while the team average is 20%. What exact steps do you take in the first 48 hours to fix it?
Describe a time you had to address low conversion performance. What were the metrics, what actions did you take, and what was the result?
A new lead has not been contacted in 15 minutes. What do you do immediately, and what system do you have in place to prevent this from happening?
What specific results have you produced in a conversion-driven environment, and how did you achieve them?

Work Location: In person

Quick Apply

Refine Your Search

intake manager jobs in spring, tx

Personal Injury Law Firm Client Intake Manager

Leave of Absence Administrator

Client Intake Specialist

Contract Adolescent Counselor Bilingual

Senior Personal Injury Case Manager (Pre-Litigation) - Bilingual Preferred

LCDC Counselor

Personal Injury Bilingual Case Manager

Mental Health Clinician (Therapist)

Clinical Liaison

Territory Manager - Central States

Payment Operation Team Leader

Business Development Manager

Manager IV, Director of IDD Services, IDD Admin, Pos. #10, Corpus Christi, TX

Associate Attorney- Relocation Required

Child and Youth Case Manager - Conroe

Bilingual IDD Case Manager

IDD Case Manager

Property Portfolio Manager - Multifamily Assets

Bilingual Personal Injury Case Manager/Paralegal

Lead Personal Injury Attorney - Remote in TX

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