Top 498 Services supervisor Jobs in Springfield, Il

Labor & Employee Relations Senior Advisor (5020)
SIU Medicine —Springfield, IL
- $7,083.33 - $7,791.66 a month
- Day shift
- 5 years
- Writing skills
- Master's degree
- Paid holidays
- Disability insurance
QIDP
Individual Advocacy Group —Springfield, IL
- $65,000 a year
- Full-time
- CPR Certification
- Medication administration
- Urgent Care
- Health insurance
- Dental insurance
Quick Apply
Program Supervisor
Lutheran Child and Family Services of Illinois —Springfield, IL
- $69,472 - $74,476 a year
- Weekends as needed
- Mid-level
- Office
- Master's degree
Quick Apply
Secretary
Illinois Education Association —Springfield, IL
- $18.67 - $28.15 an hour
- Computer literacy
- Basic math
- Office
Quick Apply
11d
Clinical Supervisor
Clarvida —Springfield, IL
- $68,000 a year
- Full-time
- Licensed Clinical Social Worker
- Mid-level
- Driver's License
- Continuing education credits
- Mileage reimbursement
Quick Apply
OFFICE CLERICAL SUPPORT
State of Illinois —Springfield, IL
- $4,144 - $5,429 a month
- Full-time
- Bilingual
- Background check
- Office
- Paid parental leave
- Paid holidays
7d
Manager, Care Management Support
Humana —Springfield, IL
- $78,400 - $107,800 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
CASH ACCOUNTING SUPERVISOR
State of Illinois —Springfield, IL
- $6,135 - $8,790 a month
- Overtime
- Bilingual
- Background check
- Management
1d
ADMINISTRATIVE ASSISTANT I - DCFS SCR - State Central Register - Administration
State of Illinois —Springfield, IL
- $5,834 - $8,307 a month
- Full-time
- Bilingual
- Background check
- Office
- Paid parental leave
- Paid holidays
2d
Manager, Care Management
Humana —Springfield, IL
- $86,300 - $118,700 a year
- Full-time
- Nursing
- Microsoft Excel
- Microsoft Outlook
- Mileage reimbursement
- Paid parental leave
OFFICE ADMINISTRATOR IV
State of Illinois —Springfield, IL
- $5,127 - $7,135 a month
- Overtime
- Bilingual
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
4d
PROGRAM MONITOR
Illinois State Board of Education —Springfield, IL
- $62,449 - $106,278 a year
- Monday to Friday
- School experience
- Microsoft Excel
- Microsoft Outlook
Contracting Supervisor
CVS Health —Springfield, IL
- $46,988 - $112,200 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
8d
REIMBURSEMENT OFFICER II - PAYMENT DETERMINATION & RECONCILIATION UNIT SUPERVISOR
State of Illinois —Springfield, IL
- $5,572 - $7,898 a month
- Full-time
- Bilingual
- Background check
- Mid-level
- Paid parental leave
- Paid holidays
ASSISTANT DIRECTOR OF SPED
Illinois State Board of Education —Springfield, IL
- $97,984 - $161,674 a year
- Monday to Friday
- School experience
- Mid-level
- Office
Shift Supervisor
Sangamon County Court Services —Springfield, IL
- $76,643 - $95,800 a year
- Full-time
- Background check
- Management
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
4d
Workforce Development Program Coordinator
Lincoln Land Community College —Springfield, IL
- $61,455 - $72,300 a year
- Full-time
- Mid-level
- Office
- University
- Paid holidays
8d
Team Member
Malibu Jack's Springfield —Springfield, IL
- $15 - $16 an hour
- Part-time
- Ability to walk for extended periods
- 16+ years old
- Ability to stand for extended periods
Quick Apply
Constituent Services Liaison - Executive Assistant I
Illinois Secretary of State —Springfield, IL
- From $55,000 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Contact Center Representative- Employer Services
Illinois Municipal Retirement Fund (IMRF) —Springfield, IL
- $53,369 - $58,705 a year
- Monday to Friday
- 3 years
- Continuous improvement
- Computer skills
- Paid holidays
- Disability insurance

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Labor & Employee Relations Senior Advisor (5020)

SIU Medicine -
Springfield, IL

Apply Now

Job Details

$7,083.33 - $7,791.66 a month

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
403(b)
Life insurance

Qualifications

Employee misconduct investigations
Legal employment dispute resolution experience
Bachelor's degree

Full Job Description

Salary

$7,083.33 - $7,791.66 Monthly

Location

Springfield, IL

Job Type

Civil Service

Job Number

2401758

Department

Human Resources-SMS

Division

N/A

Opening Date

04/24/2026

Closing Date

7/6/2026 2:00 PM Central

FLSA

Exempt

Bargaining Unit

Non-Represented

Shift

Days

Exempt or Non_Exempt

Exempt

SMS/SWS#

SMS.CS.N10293.005

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Description

Under administrative direction, the Labor and Employee Relations Senior Advisor serves as a strategic partner to leadership, providing expert guidance on complex employee and labor relations matters. This role ensures compliance with employment laws, collective bargaining agreements, and organizational policies while promoting a respectful, accountable, and high-performing workplace culture. The Senior Advisor independently manages sensitive investigations, advises executive leadership on risk mitigation strategies, and contributes to labor strategy development and workforce engagement initiatives. This role may require occasional travel for hearings, negotiations, or training delivery.

**This position is onsite only***

#IND1

Examples of Duties

25%- Serves as a senior consultant to executives, managers, and HR leadership on complex employee and labor relations matters; advises on progressive discipline, performance management, conflict resolution, and organizational risk mitigation; interprets and applies federal, state, and local employment laws, collective bargaining agreements, and internal policies; identifies systemic workplace issues and opportunities for improvement, and recommends proactive strategies to enhance engagement, retention, and compliance.

20%- Conducts or oversees complex, high-risk investigations or issues involving discrimination, harassment, retaliation, misconduct, and policy violations; prepares detailed investigative reports, findings, and recommendations for corrective or preventive actions; ensures investigations are conducted in a timely, impartial, and legally compliant manner; maintains confidential case documentation and tracks trends to inform leadership decision-making.

15%- Analyzes qualitative and quantitative workforce data to identify trends, risks, and opportunities for intervention; prepares executive-level reports and dashboards on employee relations metrics, grievance activity, disciplinary trends, and culture indicators; supports internal audits, compliance reviews, and accreditation processes.

15%- Serves as supervisor of direct reports; assigns and reviews work; provides guidance and training; approves time off and reassigns staff to meet operating needs; counsels staff regarding work performance; recommends and imposes discipline; establishes objectives and prepares performance evaluations; determines staffing requirements; manages staff to ensure that employees are complying with policies and industry and best practice labor and employee relations management standards when providing services on behalf of the Office of Human Resources; guides larger, cross-divisional teams outside of direct span of control; mentors and develops a team of managers and/or directors, managing work allocation, systems training, performance evaluations, and the building of an effective and efficient team dynamic; works with senior leadership to develop and implement corrective action plans resulting in required process changes and outcomes when aberrant trends are identified.

10%- Serves as a key advisor during collective bargaining negotiations; prepares data analyses, costing models, and management proposals; interprets collective bargaining agreements and advises leadership on contract administration and grievance management; represents management in grievance hearings, mediations, and arbitration proceedings as assigned; builds and maintains productive working relationships with union representatives.

10%- Designs and delivers training programs on workplace conduct, respectful workplace practices, performance management, and labor relations compliance; coaches managers and department leaders on effective communication, documentation, and conflict management strategies; contributes to leadership development initiatives focused on accountability and inclusive workplace practices.

5%- Performs other duties as required or assigned which are reasonably within the scope of the duties described above.

Qualifications

Minimum Qualifications
1. Bachelor’s degree in Human Resources, Labor Relations, Business Administration, Public Administration, or related field.
2. 5+ years of progressively responsible experience in employee and/or labor relations in a public sector unionized environment.
3. Demonstrated experience managing complex workplace investigations.

Preferred Qualifications
1. Master’s degree in Human Resources, Labor Relations, or related field.
2. Professional certification (e.g., SHRM-SCP, SPHR, or labor relations certification).
3. Experience representing management in arbitration or formal hearings.
4. Experience in a unionized or public-sector environment.

Knowledge Skills and Abilities
4. Knowledge above the rudimentary understanding of principles and procedures used in human resources (i.e. personnel recruitment, selection, training, compensation, benefits, labor relations and negotiation and personnel information systems).
5. Strong knowledge of employment laws and regulatory compliance requirements.
6. Strong/excellent communication (verbal and written) and interpersonal skills to effectively present information including writing and editing reports and other materials and to respond to requests for guidance and/or clarification.
7. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
8. Ability to maintain professional relationships and to work effectively as a member of a team and/or as a project leader with the public, faculty, staff and administration as well as a variety of external union representatives and organizations.
9. Skill in reviewing and formulating/revising human resources policies and procedures and in exercising control over the implementation of policies and procedures.
10. Ability to organize, analyze and interpret data and have strong attention to detail and a high level of accuracy.

Supplemental Information

If you require assistance, please contact the Office of Human Resources at [email protected] or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.

The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education, patient care, research and service to the community.

The SIU School of Medicine Annual Security Report is available online at https://www.siumed.edu/police-security. This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the
"Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."

Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.

Pre-employment background screenings required.

Apply Now

Refine Your Search

services supervisor jobs in springfield, il

Labor & Employee Relations Senior Advisor (5020)

QIDP

Program Supervisor

Secretary

Clinical Supervisor

OFFICE CLERICAL SUPPORT

Manager, Care Management Support

CASH ACCOUNTING SUPERVISOR

ADMINISTRATIVE ASSISTANT I - DCFS SCR - State Central Register - Administration

Manager, Care Management

OFFICE ADMINISTRATOR IV

PROGRAM MONITOR

Contracting Supervisor

REIMBURSEMENT OFFICER II - PAYMENT DETERMINATION & RECONCILIATION UNIT SUPERVISOR

ASSISTANT DIRECTOR OF SPED

Shift Supervisor

Workforce Development Program Coordinator

Team Member

Constituent Services Liaison - Executive Assistant I

Contact Center Representative- Employer Services

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