Top 3254 Shift manager Jobs in Springfield, Ma

Customer Service Manager
Stop & Shop —Springfield, MA
- $64,800 - $97,200 a year
- Weekends as needed
- Mid-level
- Supervising experience
- Bachelor's degree
Shift Supervisor
Sonoco Products Company —Holyoke, MA
- $105,520 - $118,710 a year
- Full-time
- Mid-level
- Business
- 2 years
- Health savings account
- Paid holidays
Quick Apply
Store Manager
Ross Dress For Less —West Springfield, MA
- $85,000 - $95,000 a year
- Weekends as needed
- 5 years
- Merchandising
- English
Quick Apply
8d
Assistant Store Manager
Ross Dress For Less —West Springfield, MA
- $65,000 - $75,000 a year
- Weekends as needed
- Merchandising
- English
- Mid-level
Quick Apply
8d
Assistant Store Manager
coloradoskishop.com —Longmeadow, MA
- $50,000 - $65,000 a year
- Weekends as needed
- Management
- Sales
- Inventory management
- Employee discount
Quick Apply
Plant Manager
Foxtronics —Windsor, CT
- $120,000 - $150,000 a year
- Full-time
- Background check
- Engineering
- Office
- Health insurance
- Dental insurance
Quick Apply
Transportation Manager
Lancer Transportation & Logistics —Springfield, MA
- From $75,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Field Marketing Manager, Canvassing and Lead Generation
Vault Roofing —Windsor, CT
- $65,000 - $130,000 a year
- Full-time
- Hybrid work
- 5 years
- Driver's License
- Supervising experience
Quick Apply
14d
ESP Clinical Supervisor, Florence
Clinical & Support Options Inc —Florence, MA
- $70,000 - $77,000 a year
- Full-time
- Bilingual
- LMFT
- 5 years
- Health insurance
- Dental insurance
Senior Care Options Supervisor
Access Care Partners —Holyoke, MA
- $53,000 - $57,000 a year
- Full-time
- Hybrid work
- Google Workspace
- 6 years
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
7d
GENERAL MANAGER
r.k. Miles, Inc. —West Hatfield, MA
- From $90,000 a year
- Full-time
- Merchandising
- Supervising experience
- US work authorization
- Profit sharing
- Paid holidays
Quick Apply
Relationship Manager
PV Financial Group —Ludlow, MA
- $50,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
6d
Production Supervisor
Data-Mail, Inc. —Windsor, CT
- $63,990.96 - $77,064.38 a year
- Full-time
- Computer literacy
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Legal Operations Manager
Legacy Counsellors, P.C. —Easthampton, MA
- From $80,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Construction Equipment Retail Sales Manager
ABLE TOOL & EQUIPMENT LLC —South Windsor, CT
- $70,000 - $90,000 a year
- Full-time
- Dealership
- Merchandising
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
5d
Commercial Construction Account Manager
JP Carroll Roofing —Agawam, MA
- $80,000 - $200,000 a year
- Weekends as needed
- 18 years or older
- Pass drug screening
- Mid-level
- Fuel card
- AD&D insurance
Quick Apply
1d
Commercial Construction Account Manager
JP Carroll Roofing —Springfield, MA
- $80,000 - $200,000 a year
- Weekends as needed
- 18 years or older
- Pass drug screening
- Mid-level
- Fuel card
- AD&D insurance
Quick Apply
1d
Commercial Construction Account Manager
JP Carroll Roofing —Chicopee, MA
- $80,000 - $200,000 a year
- Weekends as needed
- 18 years or older
- Pass drug screening
- Mid-level
- Fuel card
- AD&D insurance
Quick Apply
1d
Sports Industry Territory Manager
Leading Edge Fundraising —Hartford, CT
- $40,000 - $130,000 a year
- Full-time
- School experience
- High school
- Sales
- Paid training
- Work from home
Quick Apply
Residential Supportive Housing Assistant Manager
Favarh Inc —Avon, CT
- $50,000.08 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply

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shift manager jobs near springfield, ma

Customer Service Manager

Stop & Shop -
Springfield, MA

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Job Details

Full-time
$64,800 - $97,200 a year

Qualifications

Customer communication

Full Job Description

Category/Area of Expertise: Retail Operations
Job Requisition: 476335
Address: USA-MA-Springfield-1600 Boston Road
Store Code: Human Resources Brands (5148911)

Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family.

Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.

We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!

As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success.

What we'll ask of you:
• Department Management: • Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office• Ensure departments meet or exceed sales and profit targets • Maintain high standards of sanitation and safety, ensuring compliance with all regulations • Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department • People Development and Diversity: • Direct, oversee, and evaluate the training completion of all Customer Service department team members • Monitor and evaluate associate performance and ensure associates have development plans to support professional growth• Foster a culture of diversity and inclusion within the team • Engage and retain associates by fostering a positive work environment • Labor Relations: • Manage labor relations to ensure compliance with company policies and labor laws • Address and resolve employee issues and grievances in a timely and effective manner • Customer Service Excellence: • Cultivate a culture of excellence in customer service, providing best-in-class service • Ensure customers experience a well-stocked store with the freshest product offerings• Support team members in their training to consistently deliver exceptional customer service • Operational Efficiency: • Monitor and analyze key performance metrics related to customer service and sales• Identify opportunities for process optimization and implement solutions to enhance operational performance• Manage departmental budgets, expenses, and financial targets to achieve profitability goals • Compliance and Safety: • Ensure all departments comply with company policies and regulatory requirements • Conduct regular safety audits and training sessions • Maintain a clean and safe working environment for all associates • Community Engagement: • Actively engage with the local community to understand their needs• Develop and maintain positive relationships with community organizations, schools, and other stakeholders• Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact
What you bring to the table:
• 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office• Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience• Highly motivated, results-oriented, and a self-starter with a proven track record of success• Strong ability to influence and communicate effectively across different functions• Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously• Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals• Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders• High level of customer service skills, with a genuine passion for exceeding customer expectations• Creative and strategic thinking abilities to drive innovation and continuous improvement• Effective organizational and time management skills to ensure efficient operations• Ability to work flexible hours, including weekends and holidays
What we bring to the table:
• Culture committed to celebrating diverse backgrounds and experiences• Comprehensive benefits• Opportunities for professional development and career growth• Associate discounts• Team of associates dedicated to serving our local customers and supporting our communities
If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply.

The salary range for this position is $64,800-$97,200

Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

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Refine Your Search

shift manager jobs in springfield, ma

Customer Service Manager

Shift Supervisor

Store Manager

Assistant Store Manager

Assistant Store Manager

Plant Manager

Transportation Manager

Field Marketing Manager, Canvassing and Lead Generation

ESP Clinical Supervisor, Florence

Senior Care Options Supervisor

GENERAL MANAGER

Relationship Manager

Production Supervisor

Legal Operations Manager

Construction Equipment Retail Sales Manager

Commercial Construction Account Manager

Commercial Construction Account Manager

Commercial Construction Account Manager

Sports Industry Territory Manager

Residential Supportive Housing Assistant Manager

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