Top 294 Information system Jobs in Springfield Ma

Analyst II, Customer Digital Engagement
WM —Windsor, CT
- $68,420 - $98,400 a year
- Full-time
- Marketing
- Mid-level
- Office
- Employee stock purchase plan
- Paid holidays
Vice President of Information Technology
Private —Massachusetts
- From $140,000 a year
- Full-time
- Azure
- Computer Science
- 5 years
- 403(b) matching
- Health savings account
Quick Apply
Audit Manager
Robert Half —Hartford, CT
- $47.50 - $55.00 an hour
- Temporary
- US work authorization
- Senior level
- Leadership
- Disability insurance
- Dental insurance
Quick Apply
5d
Manager of Information Technology Operations
COMMUNITY SOLUTIONS INC —Windsor, CT
- $85,000 - $90,000 a year
- Full-time
- Inventory management
- Office
- 3 years
- AD&D insurance
- Health insurance
Quick Apply
USAREC MEPS Recruiting General Clerk III
Summit Technologies, Inc —Chicopee, MA
- Full-time
- Microsoft Outlook
- Customer service
- English
Quick Apply
Technical Product Manager - Applied AI
The Cigna Group —Bloomfield, CT
- $94,900 - $158,100 a year
- Online Application
- Hybrid work
- Computer Science
- 5 years
- Bachelor's degree
- Paid holidays
- Health insurance
8d
Vice President of Data, Performance & Technology
COMMUNITY SOLUTIONS INC —Windsor, CT
- Full-time
- Office
- Bachelor's degree
- Organizational skills
- AD&D insurance
- Health insurance
Quick Apply
HIM Specialist
MiraVista —Holyoke, MA
- $21.00 - $24.57 an hour
- Full-time
- Mid-level
- Communication skills
- AD&D insurance
- Disability insurance
Quick Apply
9d
Information Technology Analyst 3 (40 Hour)
State of Connecticut - Office of the Secretary of the State —Hartford, CT
- $120,047 - $150,820 a year
- Urgently hiring
- 7 years
- Office
- SQL
- Tuition reimbursement
- Opportunities for advancement
14d
Geographic Information System (GIS) Coordinator
City of Westfield —Westfield, MA
- $56,723 - $67,167 a year
- Classroom
- Computer science
- Management
13d
Office Manager/HR Coordinator
New North Citizens Council Inc —Springfield, MA
- $65,000 - $70,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
Business Credit and Collections Analyst (Hybrid Schedule)
Eversource Energy Service Company —Windsor, CT
- $92,250 - $102,500 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
HR Generalist
ALVEST —Windsor, CT
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
7d
Human Resources Information Systems Manager
CTTRANSIT —Hartford, CT
- $88,000 - $94,000 a year
- Weekends as needed
- 3 years
- SQL
- Driver's License
- Paid holidays
- Disability insurance
Academic and Transfer Counselor - Springfield Technical Community College
Springfield Technical Community College —Springfield, MA
- $72,265 - $88,447 a year
- Weekends as needed
- Spanish
- Writing skills
- English
IT Support Professional: Information Technology- 7164
Community Health Resources (CHR) —Windsor, CT
- $23.92 an hour
- Part-time
- Computer science
- Computer Science
- Research
- Wellness program
- Loan repayment program
Quick Apply
12d
Administrative Assistant to the Director of Human Resources - Human Resources
Lower Pioneer Valley Educational Collaborative —West Springfield, MA
- $41,057 - $56,604 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
Secretary – Enfield Eagle Academy
Enfield School District —Enfield, CT
- $37,500 - $42,500 a year
- Full-time
- School experience
- Serving
- Office
- Paid holidays
Epic Beacon Systems Analyst- Full Time
Connecticut Children's Medical Center —Hartford, CT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Early College Coordinator at Duggan
Springfield Public Schools —Springfield, MA
- $29,211 - $64,012 a year
- Email
- School experience
- High school
- Mid-level
- Opportunities for advancement
7d

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information system jobs near springfield ma

Analyst II, Customer Digital Engagement

WM -
Windsor, CT

Apply Now

Job Details

Full-time
$68,420 - $98,400 a year

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

I. Job Summary

Under general supervision, provides intermediate level data analysis, reporting, and recommendations within assigned areas of expertise to support and enhance workflow, customer experience and communications. This role owns business analysis workstreams related to operational customer communications, customer contact data integrity, and customer portal enhancement efforts, serving as a bridge between business stakeholders, operations, and technology partners.

II. Essential Duties and Responsibilities

Subject Matter expert for assigned functions, which include operational customer messaging workstreams in Salesforce Marketing Cloud.
Prepares reports on data summaries, changes, trends and performance for use by management. Provides assessment and recommendations to management. - Leads intermediate-level analysis of customer contact data quality, identifies root causes, and recommends scalable improvements. - Reviews and refines business requirements, user stories, defect details, and enhancement requests for Customer Portal initiatives. - Resolves issues arising from internal department functions, or as brought forth by internal or external customers to assigned department.
Tracks issues to resolution with business and technology partners, and clarifies business impact and priority.
Monitors overall work flow to ensure timely completion of projects and daily work requirements.
Assists with special projects within assigned department or as part of cross-functional teams as required or assigned.
Monitors department processes and work flow to ensure overall accuracy and quality of data and work output.
Determines areas of risk as new or changed processes are implemented.
Recommends changes, updates and processes for continuous improvement in areas of expertise.
Evaluates current training methods and materials for assigned group, and recommend improvements. Reviews and creates training as needed.
Provides training and support to lesser experienced members of assigned department as well as internal and external customers as needed.
Other duties as assigned.

III. Qualifications

A. Required Qualifications

Bachelor's Degree (accredited) in Business Administration, Analytics, Marketing, Information Systems, or similar area of study, or in lieu of degree
High School Diploma or GED (accredited) and 4 years of relevant work experience.
3 years of relevant work experience (in addition to education requirement), ideally in business analysis, reporting, digital operations, customer communications or related disciplines.

B. Preferred Qualifications

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay range for this on-site position is $68420 - $98400. This range represents a good-faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

In addition, this position is eligible for a bonus.

V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

Apply Now

Refine Your Search

information system jobs in springfield ma

Analyst II, Customer Digital Engagement

Vice President of Information Technology

Audit Manager

Manager of Information Technology Operations

USAREC MEPS Recruiting General Clerk III

Technical Product Manager - Applied AI

Vice President of Data, Performance & Technology

HIM Specialist

Information Technology Analyst 3 (40 Hour)

Geographic Information System (GIS) Coordinator

Office Manager/HR Coordinator

Business Credit and Collections Analyst (Hybrid Schedule)

HR Generalist

Human Resources Information Systems Manager

Academic and Transfer Counselor - Springfield Technical Community College

IT Support Professional: Information Technology- 7164

Administrative Assistant to the Director of Human Resources - Human Resources

Secretary – Enfield Eagle Academy

Epic Beacon Systems Analyst- Full Time

Early College Coordinator at Duggan

I want to receive the latest job alert for information system in springfield ma

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