Top 58 It support Jobs in Springville, Ut

IT Technical Support
GSP Marketing Technologies —Provo, UT
- Research
- Mid-level
- High school diploma or GED
Quick Apply
IT Technician
ProSoft —Orem, UT
- $40,000 - $80,000 a year
- Urgently hiring
- Azure
- Mid-level
- AWS
Quick Apply
Help Desk Technician
Moxtek —Orem, UT
- $24 - $28 an hour
- Full-time
- English
- Computer networking
- 2 years
- Health savings account
- Disability insurance
Quick Apply
7d
Information Technology Help Desk
System Networks —Orem, UT
- From $15 an hour
- Part-time
- Software troubleshooting
- Customer service
- No experience needed
- Opportunities for advancement
Quick Apply
13d
IT Helpdesk Technician
Mo' Bettahs —Lehi, UT
- Full-time
- Up to 50% travel
- Mid-level
- Office
7d
Technical Support Analyst
Quilt Software —Provo, UT
- $39,520 - $43,680 a year
- Full-time
- Mid-level
- Windows
- SQL
- Paid parental leave
- Paid holidays
Quick Apply
IT Coordinator I
Granite Construction Inc. —Provo, UT
- $50,168 - $75,253 a year
- Extended hours
- Ability to walk for extended periods
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
5d
Desktop Support Engineer (Full-Time)
Axiom Technologies —Springville, UT
- Full-time
- Mid-level
- Windows
- US work authorization
- Health insurance
MDU IT Specialist
McWane Ductile —Provo, UT
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Technical Support Engineer at Provo Utah
Two95 International Inc. —Provo, UT
- $60,000 - $75,000 a year
- Full-time
- Computer Science
- English
- Windows
Quick Apply
IT Support Specialist Team (Full-Time)
All IT Pros —Provo, UT
- Email
- Google Workspace
- Computer science
- Computer Science
Technical Support Specialist (Part Time)
Crumbl —Provo, UT
- Part-time
- Office
- High school diploma or GED
- In-person
- Work from home
Quick Apply
IT Support Services II-Help Desk
Courser Employment Services LLC —Pleasant Grove, UT
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
IT Service Technician - Level 1
DigiCert —Lehi, UT
- $45,760 - $52,000 a year
- Military encouraged
- Organizational skills
- 1 year
Quick Apply
IT Support Technician - Salt Lake City
SGA Dental Partners —Saratoga Springs, UT
- Full-time
- Hybrid work
- Dental office
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
7d
Help Desk Technician
Thrive Foods —American Fork, UT
- Overtime
- Azure
- Office
- Windows
Technical Application Support Specialist II
Veracity Insurance Solutions —Pleasant Grove, UT
- $60,000 - $75,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Associate Support Engineer
nCino —Lehi, UT
- $20.90 - $32.40 an hour
- Full-time
- Communication skills
- Entry level
Technical Support Specialist
Action Target Inc —Provo, UT
- Full-time
- Mid-level
- Office
- Travel
Quick Apply
Technical Support Technician
Cyrious Software —Lehi, UT
- Email
- Mid-level
- Windows
- SQL

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it support jobs near springville, ut

IT Technical Support

GSP Marketing Technologies -
Provo, UT

Quick Apply

Job Details

Qualifications

Customer communication
High school diploma or GED
Internal employee customer service
Software documentation
Productivity software
Team building

Full Job Description

Description:

The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to telephone calls, email and personnel requests for technical support. They are an escalation point for more complex problems. They provide guidance and direction to end users on appropriate application of technology to achieve business goals. They identify, research, and resolve complex or advanced technical problems. They document, track, and monitor problems to ensure a timely resolution. They set up, configure, and support company related technology assets. They assist with maintaining systems, applications, security, and network configurations. They assist with implementation of disaster recovery plans. They recommend upgrades, patches, new applications and equipment. This position provides ad hoc reports and updates to management.

Duties and Responsibilities:

Provide Tier 2 Helpdesk (Escalation) problem identification, diagnosis, and resolution of problems
Provide advanced support for implementation, troubleshooting and maintenance of IT systems
Manage the daily activities of configuration and operation of IT systems
Provide support for hardware problems and remains involved in the resolution process
Configure and manage Windows operating systems and installs/loads operating system software.
Troubleshoots basic network components.
Leads efforts to implementing operating system and application patches.
Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide detailed analysis and feedback to management and internal customers for escalated tickets
Assist in determining hardware, software needs and upgrades.
Optimize system operations and resources utilization, and performs system capacity analysis and planning
Develop and maintain system documentation and logs

Requirements:

Education and Experience:

High school diploma or equivalent
Bachelor's degree or equivalent experience in a technically relevant field desired
2 years of help desk support experience
Technical Certifications preferred.

Qualifications, Skills, Abilities and Competencies:

Ability to provide an advanced level of technical customer service to a wide variety of customers
Knowledge of help desk operations and technology support.
Advanced knowledge of Windows based operating systems.
Ability to prioritize, organize and handle multiple tasks efficiently.
Ability to properly document and maintain logs and procedures in manuals, listings, diagrams, and other hard- or soft-copy written and graphic materials that describe the use, operation, maintenance, or design of software or hardware.
A high degree of self-motivation and self-management.
Ability to produce quality work in a fast-paced environment while tolerating interruptions and deadlines.
Advanced knowledge of MS Office productivity suites
Ability to verbally communicate with a wide range of individuals with different knowledge levels.
Must be able to explain complex information in a way that fosters understanding both in groups and with individuals.
Ability to investigate and analyze complex problems, including the use of data and technology to determine the best outcome.
Ability to contribute to building a strong and positive team spirit as well as align with GSP values.

Quick Apply

Refine Your Search

it support jobs in springville, ut

IT Technical Support

IT Technician

Help Desk Technician

Information Technology Help Desk

IT Helpdesk Technician

Technical Support Analyst

IT Coordinator I

Desktop Support Engineer (Full-Time)

MDU IT Specialist

Technical Support Engineer at Provo Utah

IT Support Specialist Team (Full-Time)

Technical Support Specialist (Part Time)

IT Support Services II-Help Desk

IT Service Technician - Level 1

IT Support Technician - Salt Lake City

Help Desk Technician

Technical Application Support Specialist II

Associate Support Engineer

Technical Support Specialist

Technical Support Technician

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