Billing/Scheduling Associate II (Hybrid) - Department of Medicine - Patient Access Center
Washington University in St. Louis —St. Louis, MO
- $17.87 - $27.06 an hour
- Online Application
- Hybrid work
- Pass drug screening
- Office
- High school diploma or GED
- Commuter assistance
- Employee assistance program
Part Time Medical Biller (Medicaid)
Cooperative Home Care, Inc —St. Louis, MO
- $20 - $22 an hour
- Full-time
- Customer service
- Computer literacy
- High school diploma or GED
Quick Apply
15h
Insurance Billing/Collection Assistant III (Hybrid) - Anesthesiology
Washington University in St. Louis —St. Louis, MO
- $21.33 - $31.98 an hour
- Online Application
- Hybrid work
- Microsoft Word
- Computer literacy
- Pass drug screening
- Commuter assistance
- Employee assistance program
4d
Insurance Billing/Collection Assistant III - Physicians Billing Service (Hybrid)
Washington University in St. Louis —St. Louis, MO
- $21.33 - $31.98 an hour
- Online Application
- Hybrid work
- Microsoft Word
- Computer literacy
- Pass drug screening
- Commuter assistance
- Employee assistance program
Certified Coder (Hybrid) - Physicians Billing Service
Washington University in St. Louis —St. Louis, MO
- $26.25 - $39.36 an hour
- Online Application
- Hybrid work
- Pass drug screening
- Research
- Mid-level
- Commuter assistance
- Employee assistance program
Insurance Billing/Collection Assistant II (Hybrid) - Physician Billing Services
Washington University in St. Louis —St. Louis, MO
- $17.89 - $26.35 an hour
- Online Application
- Hybrid work
- Microsoft Word
- Computer literacy
- Pass drug screening
- Commuter assistance
- Employee assistance program
Specialist Billing Projects (Hybrid) - Anesthesiology
Washington University in St. Louis —St. Louis, MO
- $49,700 - $82,100 a year
- Online Application
- Hybrid work
- Writing skills
- Pass drug screening
- HIPAA
- Commuter assistance
- Employee assistance program
Special Billing and Collection Coordinator - Obstetrics and Gynecology Billing Operations
Washington University in St. Louis —St. Louis, MO
- $21.33 - $31.98 an hour
- Online Application
- Computer literacy
- Pass drug screening
- Mid-level
- Commuter assistance
- Employee assistance program
2d
Billing/Scheduling Associate II (Hybrid) - Department of Medicine - Patient Access Center/Medical Records
Washington University in St. Louis —St. Louis, MO
- $17.87 - $27.06 an hour
- Online Application
- Hybrid work
- Pass drug screening
- Office
- High school diploma or GED
- Commuter assistance
- Employee assistance program
Insurance Billing/Collection Assistant II (Hybrid) - Physicians Billing Service
Washington University in St. Louis —St. Louis, MO
- $17.89 - $26.35 an hour
- Online Application
- Hybrid work
- Microsoft Word
- Computer literacy
- Pass drug screening
- Commuter assistance
- Employee assistance program
Police Service Officer – Records Specialist
City of St. Charles, MO —Saint Charles, MO
- From $44,866.51 a year
- Full-time
- Research
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
14d
Customer Service Representative - Comm/Data
Graybar Electric Company, Inc. —Chesterfield, MO
- $21.48 an hour
- Full-time
- Associate's degree
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Representative
Graybar Electric Company, Inc. —Chesterfield, MO
- $23 an hour
- Full-time
- Mid-level
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
7d
Customer Service Representative - Electrical
Graybar Electric Company, Inc. —Chesterfield, MO
- $24.63 an hour
- Full-time
- Mid-level
- Bachelor's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
Billing Scheduling Associate II - Pediatrics Central Administration
Washington University in St. Louis —St. Louis, MO
- $17.87 - $27.06 an hour
- Online Application
- Pass drug screening
- Mid-level
- Office
- Commuter assistance
- Employee assistance program
Patient Billing/Services Representative II - Department of Medicine
Washington University in St. Louis —St. Louis, MO
- $17.89 - $26.35 an hour
- Online Application
- Writing skills
- Medical office experience
- BLS Certification
- Commuter assistance
- Employee assistance program
Automotive Biller / Title Clerk
Sunset Ford St. Louis —St. Louis, MO
- $20 - $24 an hour
- Full-time
- Background check
- Microsoft Outlook
- Dealership
- Paid training
- Health insurance
Quick Apply
Patient Billing/Services Representative II (Part-Time) - Dermatology
Washington University in St. Louis —Creve Coeur, MO
- $17.89 - $26.35 an hour
- Part-time
- Writing skills
- Medical office experience
- Pass drug screening
Patient Billing/Services Representative II - Obstetrics and Gynecology
Washington University in St. Louis —St. Louis, MO
- $17.89 - $26.35 an hour
- Online Application
- Medical office experience
- Pass drug screening
- Office
- Commuter assistance
- Employee assistance program
Monitor Technician
SSM Health —St. Louis, MO
- Part-time
- Psychiatry
- High school diploma or GED
- Children
- Paid parental leave
- Health insurance

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Billing/Scheduling Associate II (Hybrid) - Department of Medicine - Patient Access Center

Washington University in St. Louis -
St. Louis, MO

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Job Details

Full-time
$17.87 - $27.06 an hour

Benefits

Commuter assistance
Caregiver leave
Employee assistance program
403(b)

Qualifications

Insurance third-party billing
Patient scheduling systems
Account maintenance
Phone communication
Spreadsheets
Health insurance customer support
Patient demographics
Assisting medical staff
High school diploma or GED
Financial assistance support services
Healthcare referral management
Clinical information systems
Health insurance referral requirements
Billing issue inquiries
Productivity software
Handling patient inquiries
Patient registration
Patient scheduling via phone
Entry level
Office phone management
Under 1 year

Full Job Description

Location

SAINT LOUIS, MO 63110

Scheduled Hours

Position Summary

Obtains insurance information and referral forms and counsels patients on financial assistance over the phone. Schedules and registers patients over the phone or by email, with no patient contact.

Job Description

Primary Duties & Responsibilities:

Obtains insurance information from patients and counsels alternative ways for financial assistance.
Communicates with physicians and clinical staff to assist with scheduling urgent or referred patient scheduling calls/requests.
Provides patient scheduling services to include collecting demographics and insurance registration.
Reviews schedule for new patients and makes updates when necessary.
Calls patients with appointment time reminders; obtains insurance information and referral forms. Processes internal physician referrals for clinical care.
Explains billing process to patients, answers incoming inquiries from patients and third-party payers. Works with others to solve moderately complex problems.
Explains billing process to other staff; assists with basic account maintenance activities.
Assists patients with insurance questions regarding the billing process.
Assists staff with sending out reminder cards and other scheduling duties. Works Relatient patient reminder system results and contacts patients or makes scheduling changes.
May make daily edits and temporary changes to provider scheduling templates based on physician input.

Working Conditions:
Job Location/Working Conditions:

Normal office environment.

Physical Effort:

Typically sitting at desk or table.

Equipment:

Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications /Professional Licenses :

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications /Professional Licenses :

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Billing Systems, Customer Service, Epic EHR, Financial Information, Insurance, Interpersonal Communication, Medical Office Support, Microsoft Excel, Microsoft Office, Microsoft Word, Organizing, Prioritization, Scheduling, Third Party Claims

Grade

G06-H

Salary Range

$17.87 - $27.06 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ .

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

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