Top 491 Call center team lead Jobs in St. Louis, Mo

Director of Residential Services
Transitional Center Inc. —East Saint Louis, IL
- $104,000 - $127,000 a year
- Email
- Background check
- Microsoft Excel
- Pass drug screening
- Relocation assistance
- Health insurance
Quick Apply
Billing/Scheduling Associate III (Hybrid) - Department of Medicine, Patient Access Center
Washington University in St. Louis —St. Louis, MO
- $21.17 - $32.85 an hour
- Online Application
- Hybrid work
- Computer literacy
- Pass drug screening
- Mid-level
- Commuter assistance
- Employee assistance program
4d
Call Center Rep- Evenings
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Overtime
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
12d
Call Center Rep (PT Evenings)
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Overtime
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
EOC Team Lead
Tierpoint —St. Louis, MO
- $54,000.00 - $83,829.12 a year
- Full-time
- Mid-level
- Office
- Windows
OFFICE ASSOCIATE
State of Illinois —Collinsville, IL
- $4,144 - $5,429 a month
- Full-time
- Bilingual
- High school
- Basic math
- Paid parental leave
- Paid holidays
4d
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —St. Louis, MO
- $15.50 an hour
- 8 hour shift
- Remote
- English
- High school diploma or GED
- Older adults
Quick Apply
Lead Operational Execution Support
Blood Cancer United —St. Louis, MO
- $28 - $35 an hour
- Weekends as needed
- Remote
- Research
- Mid-level
- Bachelor's degree
- Wellness program
- Paid holidays
Quick Apply
3d
Call Center Lead Customer Service Representative (LCSR
Hudson and Associates, LLC —St. Louis, MO
- Call employer
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Patient Billing/Services Representative III (West County) - Medicine Multispecialty Center
Washington University in St. Louis —Creve Coeur, MO
- $21.33 - $31.98 an hour
- Online Application
- OSHA
- Computer literacy
- BLS Certification
- Commuter assistance
- Employee assistance program
4d
Patient Billing/Services Representative III - Medicine Multispecialty Center - Sunset Hills
Washington University in St. Louis —St. Louis, MO
- $21.33 - $31.98 an hour
- Online Application
- Computer literacy
- BLS Certification
- Pass drug screening
- Commuter assistance
- Employee assistance program
VA Claims Specialist II
Allsup Employment Services —St. Louis, MO
- $35,360 - $45,000 a year
- Full-time
- Remote
- Microsoft Word
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
Quick Apply
2d
Remote Inbound Sales Representative - $16.00 Hourly + Commission
Extra Space Management, Inc —St. Louis, MO
- From $16 an hour
- Full-time
- Remote
- Pass drug screening
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
11d
Emergency Management Program Manager - Emergency Management
Washington University in St. Louis —St. Louis, MO
- $53,100 - $90,600 a year
- Online Application
- Writing skills
- Pass drug screening
- Office
- Commuter assistance
- Employee assistance program
13d
Lead, Program Management
EVERSANA —Chesterfield, MO
- $20.30 - $30.45 an hour
- Weekends as needed
- Remote
- Microsoft Word
- Microsoft Excel
- Pass drug screening
- On-the-job training
Quick Apply
Lead Foster Care Supervisor
EPWORTH CHILDREN & FAMILY SERVICES INC —St. Louis, MO
- $60,000 a year
- On call
- Microsoft Word
- Office
- Residential
- Paid holidays
- Health insurance
Event Lead
ABM Industries —St. Louis, MO
- $25 - $28 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
Client Service Representative
The Animal Neurology Center —St. Louis, MO
- $22 - $24 an hour
- Weekends as needed
- Private practice
- Mid-level
- Supervising experience
- Health insurance
- 401(k)
Quick Apply
4d
Vice President 2 1 1 and Community Navigation Systems
United Way —St. Louis, MO
- Full-time
- Hybrid work
- 11+ years
- Analysis skills
- Bachelor's degree
- 403(b) matching
- Disability insurance
Quick Apply
Mechanical Claims Manager
Reinsurance Associate Inc. —Fenton, MO
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Microsoft Outlook
- Supervising experience
- AD&D insurance
- Disability insurance
Quick Apply
1d

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Director of Residential Services

Transitional Center Inc.
East Saint Louis, IL

Quick Apply

Job Details

Full-time
$104,000 - $127,000 a year

Benefits

Relocation assistance
Health insurance
Dental insurance
Paid time off

Qualifications

Computer operation
Microsoft Excel
LSW
Team supervision
LMSW
Copy machines
Social service program staff supervision
Word embeddings
English
Scanning
Residential treatment center experience
Master's degree
Supervising experience
Bachelor's degree
Fax machines
QuickBooks
Care facility administration
Productivity software
Faxing
Bachelor's degree in human services
Interactive whiteboards (educational technologies)
LCSW-C
Positive guidance disciplinary approach

Full Job Description

Salary: $104,000 - $127,000

Benefits: Medical/Dental, 40(k) Paid Time Off

About Our Facility
TCI is a high-end, 48-bed, residential facility, licensed by DCFS in the State of Illinois. TCI provides an intensive, 24-hour therapeutic treatment environment for young men from the ages of 12-19. Through milieu therapy, we promote a community-based, systematic approach that focuses on positive behavior interactions, interventions and supports within the parameters of a safe, secure and structured milieu environment. Within our milieu environment, our goal is to build self-esteem, teach individual accountability as well as appropriate coping, social and problem-solving skills so that our youth gain the tools necessary to interact appropriately with others in various social settings. Through Cognitive Behavioral Therapy (CBT), our clinicians take a goal-oriented approach at turning previously held maladaptive and distorted thoughts, undesirable feelings and responses, and inappropriate behaviors into those that are more befitting allowing our youth to successfully execute their environment now and in their future endeavors.

Working at Transitional Center Inc. (TCI)
TCI provides a supportive culture where everything we do fosters our belief that our youth can redeem themselves and turn their past attitudes, beliefs and behaviors into positive, productive, and life-long successes. All staff and youth are expected to respect the right and dignity of each other at all times. We recognize and respect everyone’s individuality and diversity. All staff are expected to positively work with youth and staff.

Professional Requirements:

Bachelor's Degree in a human services field.
Master’s Degree Preferred
2 years of verifiable successful experience working as a supervisor or director in an a therapeutic residential facility
Therapeutic Crisis Intervention (Train the Trainer) Certificate Preferred

Skills and Competency Requirements:

Deep knowledge of Illinois DCFS licensing and program requirements and rules.
Demonstrated competency with skills and abilities to work successfully with the challenging behaviors of supported individuals.
Demonstrated capacity to be an appropriate role model, including exhibiting mature behavior and making appropriate decisions.
Must demonstrate a working knowledge of Positive Behavior Support and values that align with the organization
Be able to speak, read, and write the English language at a level of proficiency to satisfactorily carry out the essential job duties and functions included in this job description
The ability to work with various people having various backgrounds and educational levels
Have strong interpersonal skills
Must satisfactorily complete: DCFS Criminal background check, FBI background check, drug screening, sex offender registry check, copy of education transcripts and licensure.
3 professional references
Technology competence includes, but are not limited to:
Voicemail
Word software
Basic computer functions
Printing, texting, scanning

TCI Background Requirements

DCFS Criminal Background Check
FBI Background Check
Drug Screening
Sex Offender Registry Check
Verification of CPI Trainer Training

Required Technology Competency

Voicemail, Computer, printer, texting, Copier, Smart Board, IPAD, Fax, Quick Books, projector, Microsoft word, assessment software, excel and all TCI software

Position Summary:

Supervisory Responsibilities

Manages five or more administrative employees; is responsible for the overall direction, coordination, and maintenance of service delivery. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, budgeting, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Ensures staff accountability to the COO.

Oversees supervision to a team of 80 +/- employees in a 40-bed 24/7 facility specializing in working with adolescent males ages 12 to 19 having significant behavioral issues due to significant trauma and other difficult events. Residential Director works under the broad supervision, operationalizing the policies and programs as determined by the Chief of Operations (COO), requiring a level of independent judgment and independent action. Reports directly to the Chief of Operations (COO). Provides direct supervision to Unit Coordinators. Responsible for after hours on call, oversees daily operations, leads weekly staff meetings, participates in leadership management team meetings and is responsible for program implementation and complete management of each shift.

Application Information
If interested, please send a letter of interest and email resume to Attention:

Connor Purcell (Human Resources Director)

Email [email protected] or call 618-4190-0423.

Transitional Center is an Equal Opportunity Employer. We not only do not discriminate against applicants based on culture, age, gender, sexual orientation, spiritual beliefs, and socio-economic status, but welcome and encourage these applicants to apply. Veterans and people who have disabilities are also strongly encouraged to apply for this position

Job Type: Full-time

Pay: $104,000.00 - $127,000.00 per year

Benefits:

Health insurance
Relocation assistance

Ability to commute/relocate:

East Saint Louis, IL 62203: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Required)

Experience:

Supervising: 2 years (Required)
Therapeutic Residential: 4 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

call center team lead jobs in st. louis, mo

Director of Residential Services

Billing/Scheduling Associate III (Hybrid) - Department of Medicine, Patient Access Center

Call Center Rep- Evenings

Call Center Rep (PT Evenings)

EOC Team Lead

OFFICE ASSOCIATE

Seasonal (Temporary) Customer Service Call Center Agent

Lead Operational Execution Support

Call Center Lead Customer Service Representative (LCSR

Patient Billing/Services Representative III (West County) - Medicine Multispecialty Center

Patient Billing/Services Representative III - Medicine Multispecialty Center - Sunset Hills

VA Claims Specialist II

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Emergency Management Program Manager - Emergency Management

Lead, Program Management

Lead Foster Care Supervisor

Event Lead

Client Service Representative

Vice President 2 1 1 and Community Navigation Systems

Mechanical Claims Manager

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