Top 4603 Customer success Jobs in St. Louis, Mo

Customer Success Manager (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Mid-level
- Presentation skills
- Travel
Quick Apply
Server - Bowood by Niche
Bowood by Niche —St. Louis, MO
- $28 - $34 an hour
- Weekends as needed
- Restaurant
- Restaurant experience
- Communication skills
- Paid parental leave
- Health insurance
Quick Apply
Server - Pastaria
Niche Food Group —Clayton, MO
- $30 - $38 an hour
- Part-time
- Restaurant
- Restaurant experience
- Communication skills
- Paid parental leave
- Health insurance
Quick Apply
Customer Success Lead
Notable —St. Louis, MO
- $136,000 - $170,000 a year
- Full-time
- Remote
- 7 years
- Office
- Bachelor's degree
Server - Brasserie by Niche
Niche Food Group —St. Louis, MO
- $30 - $38 an hour
- Part-time
- Restaurant
- Restaurant experience
- Communication skills
- Paid parental leave
- Health insurance
Quick Apply
Estimator - Project Manager
Midwest Machining Solutions —St. Louis, MO
- $78,000 - $90,000 a year
- Full-time
- Mid-level
- Budgeting
- In-person
- AD&D insurance
- Health insurance
Quick Apply
12d
Commercial Project Installation Manger
Office Essentials, Inc. —St. Louis, MO
- $60,000 - $70,000 a year
- Full-time
- Background check
- Clean driving record
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
9d
Ink Technician (Lebanon, IN)
Flint Group —Lebanon, IL
- Full-time
- Microsoft Word
- Background check
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
6d
Ink Technician Contract Position (Lebanon, IN)
Flint Group —Lebanon, IL
- Full-time
- Microsoft Word
- Background check
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
6d
Corporate Event Strategist
Carboline Global Inc. —St. Louis, MO
- Full-time
- Marketing
- 5 years
- Research
- Health savings account
- Health insurance
Quick Apply
12d
CDL A Driver Trainee Component
McLane Company —Hazelwood, MO
- $80,000 - $90,000 a year
- Full-time
- Background check
- Pass drug screening
- English
- Profit sharing
- Health savings account
6d
Stone Countertop Templater / Field Measurement Technician
Graniterra —St. Louis, MO
- $24 - $32 an hour
- Full-time
- Clean driving record
- Construction site
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
3d
Recycling Plant - General Manager
Royal Oak Recycling —Wood River, IL
- $65,000 - $85,000 a year
- Overtime
- Management
- Customer service
- Heavy equipment operation
- Health insurance
- Dental insurance
Quick Apply
Account Representative I
Chemisphere Corp —St. Louis, MO
- $21 - $26 an hour
- Full-time
- Oracle
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Fiber Internet Sales Representative – $15/hr or Commission (W-2) $500 bonus upon first closing
TRAC Ventures —St. Louis, MO
- $800 - $2,000 a week
- Part-time
- Residential
- Contracts
- In-person
Quick Apply
Account Representative Lead
Chemisphere Corp —St. Louis, MO
- $26.00 - $31.25 an hour
- Full-time
- Microsoft Excel
- ERP systems
- Research
- Paid holidays
- Disability insurance
Quick Apply
Experienced Commercial HVAC Service Technician
Lennox National Account Services —Chesterfield, MO
- $30 - $38 an hour
- Overtime
- Background check
- Clean driving record
- Customer service
- Health savings account
- Paid holidays
Quick Apply
2d
Lead Carpenter/Remodeler
Cudgel Contracting, llc —St. Louis, MO
- $20 - $30 an hour
- Email
- Carpentry
- Background check
- Construction site
- On-the-job training
- Employee discount
Quick Apply
I&E Service Specialist
Cimarron —St. Louis, MO
- Full-time
- Clean driving record
- Microsoft Outlook
- Customer service
Quick Apply
11d
Family Nurse Practitioner with $165K Package and up to $20K Sign-on
Doctors Urgent Care Group —Belleville, IL
- $110,000 - $130,000 a year
- Full-time
- Urgent Care
- Mid-level
- Master's degree
- Profit sharing
- Paid training
Quick Apply
3d

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customer success jobs near st. louis, mo

Customer Success Manager (Remote Position)

Omnigo Software LLC -
St. Louis, MO

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Customer relationship building
Presentation software
Presentations for conferences or internal meetings
Managing clients in a customer support role
Experience with SaaS (as product category for technical sales engineers)
Meeting or exceeding sales goals

Full Job Description

Job Summary

The Customer Success team is responsible for the relationship between Omnigo and our customers. This critical function is responsible for engaging with our customers to drive adoption and demonstrate ongoing value to ensure high customer retention.

The Customer Success Manager is a key member of the organization as it acts as the overall facilitator for customer communications and ultimately owns the account relationship. It is the expectation of the that they’ll work with their customers to appropriately understand, manage, and assist them with day-to-day business needs by acting as a single point of contact for the account and coordinating with all other Omnigo business functions as needed.

Essential Duties and Responsibilities

Drive retention and growth for our customers by understanding their business needs and helping them succeed
Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement
Account owner for named accounts that will coordinate and facilitate across all business functions within the organization
Maintain data in Salesforce, including contacts, key initiatives, budgets, stakeholders, forecasts, and campaigns
Represent the voice of the customer to inform our sales process and product roadmap
Own renewals from quote to invoice, as well as upsells of existing products and services to grow their assigned book of business
Target and grow revenue within assigned accounts by uncovering cross-sale opportunities for sales
Work with customers to develop a success plan that outlines how Omnigo adoption will address their needs both immediately and in the future
Enlist super fans to act as references, lead user groups, & participate in the community
Be a liaison to drive attendance to trainings, webinars, educational curriculum, and seminars
Identify meaningful ways to engage low usage and at-risk accounts based on data monitoring as well as qualitative knowledge of the account

Skills and Requirements

2+ Years in a customer-facing or Customer Success role within an enterprise software or software-as-a-service organization
A passion for Customer Engagement and service mentality
Proven record of creating and maintaining business partnerships and relationships, “do-er” mentality with a hands-on, passionate, curious, empathetic approach, and the grit to get things done
Results-driven and proven ability to meet or exceed quotas
Experience with the annual renewal process is preferred
Strong operational discipline with an analytical, process-oriented mindset and a data-based approach to decision making and assessment
Excellent oral and written communication skills
Must be proficient in PowerPoint and comfortable presenting to all levels of an organization
Highly organized with the ability to work independently and be accountable for results with minimal supervision
Experience with Salesforce or a similar CRM tool and Gainsight or a similar Customer Success tool preferred
Gaming, Security and Surveillance or Public Safety experience welcomed.
Approx. 25% travel for customer visits and conferences

EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

Quick Apply

Refine Your Search

customer success jobs in st. louis, mo

Customer Success Manager (Remote Position)

Server - Bowood by Niche

Server - Pastaria

Customer Success Lead

Server - Brasserie by Niche

Estimator - Project Manager

Commercial Project Installation Manger

Ink Technician (Lebanon, IN)

Ink Technician Contract Position (Lebanon, IN)

Corporate Event Strategist

CDL A Driver Trainee Component

Stone Countertop Templater / Field Measurement Technician

Recycling Plant - General Manager

Account Representative I

Fiber Internet Sales Representative – $15/hr or Commission (W-2) $500 bonus upon first closing

Account Representative Lead

Experienced Commercial HVAC Service Technician

Lead Carpenter/Remodeler

I&E Service Specialist

Family Nurse Practitioner with $165K Package and up to $20K Sign-on

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