Top 1575 Patient experience manager Jobs in St. Louis, Mo

Clinical Operations Manager
Helios Specialty Healthcare-Otolaryngology —St. Louis, MO
- $80,000 - $95,000 a year
- Full-time
- Background check
- Nursing
- Management
- Continuing education credits
- Health savings account
Quick Apply
3d
Care Manager
Entyre Inc. —Swansea, IL
- $65,000 - $67,500 a year
- Full-time
- Hybrid work
- Experience working with individuals with disabilities
- Mid-level
- Microsoft Office
- Mileage reimbursement
- Paid holidays
Quick Apply
Sales, Territory Manager – Peripheral – Image Guided Therapy Devices (St. Louis MO)
Philips —St. Louis, MO
- $194,750 - $305,000 a year
- Full-time
- Hospital
- 5 years
- Bachelor of Science
- Health savings account
- Employee stock purchase plan
3d
Account Executive I - Advanced Hemostasis and Healing (AHH) - St. Louis South - Johnson & Johnson MedTech, Surgery
Johnson & Johnson Services, Inc. —St. Louis, MO
- Full-time
- Background check
- 18 years or older
- Surgery
Hospital Liaison
OPCO Skilled Management —St. Louis, MO
- Full-time
- Marketing
- Mid-level
- Bachelor's degree
Quick Apply
Community Benefit Program Manager
BJC HealthCare —St. Louis, MO
- $76,252.80 - $124,155.20 a year
- Full-time
- Hybrid work
- Management
- Marketing
- Mid-level
- Disability insurance
- Health insurance
3d
Clinical Office Coordinator
Shriners Hospitals for Children —St. Louis, MO
- $38.90 - $58.36 an hour
- Full-time
- 18 years or older
- BLS Certification
- Mid-level
Quick Apply
Sr. Project Manager
BJC HealthCare —St. Louis, MO
- $76,252.80 - $124,155.20 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Children
- Disability insurance
- Health insurance
3d
Case Manager
SSM Health Rehabilitation Hospital —St. Louis, MO
- $77,000 - $105,000 a year
- 8 hour shift
- RN License
- Hospital
- Inpatient
- Dental insurance
- Paid time off
Quick Apply
Program Management Senior Advisor - Cigna Healthcare - Remote
The Cigna Group —St. Louis, MO
- $116,100 - $193,500 a year
- Online Application
- 7 years
- Bachelor's degree
- Product management
- Paid holidays
- Health insurance
12d
Patient Experience Team Manager - Opthalmology
Ideal Eye Surgery, LLC —St. Louis, MO
- $40,000 - $70,000 a year
- Full-time
- Surgery
- HIPAA
- Clinic experience
- Health insurance
- Dental insurance
Quick Apply
1d
Manager of Care Management
Shriners Hospitals for Children —St. Louis, MO
- $118,476.80 - $177,715.20 a year
- Full-time
- 18 years or older
- Nursing
- RN License
Quick Apply
Regional Practice Administrator Primary Care Clinics
BJC HealthCare —St. Louis, MO
- $92,248.00 - $150,238.40 a year
- Full-time
- Hospital
- Primary Care
- Master's degree
- Disability insurance
- Health insurance
Manager, Care Management Support
Humana —Belleville, IL
- $78,400 - $107,800 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Contract Mgr. II - health plans
BJC HealthCare —St. Louis, MO
- $69,326.40 - $112,860.80 a year
- Full-time
- Mid-level
- Bachelor's degree
- Children
- Disability insurance
- Health insurance
4d
Communications Senior Advisor - Executive Leadership Engagement
The Cigna Group —St. Louis, MO
- $113,600 - $189,400 a year
- Online Application
- Hybrid work
- Office
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
9d
Manager, Care Management
Humana —Belleville, IL
- $86,300 - $118,700 a year
- Full-time
- Microsoft Word
- Nursing
- Microsoft Excel
- Mileage reimbursement
- Paid parental leave
Strategic Category Manager
BJC HealthCare —St. Louis, MO
- $111,633.60 - $181,792.00 a year
- Full-time
- Nursing
- Office
- Master's degree
- Disability insurance
- Health insurance
Patient Services Manager 2
Sodexo —Richmond Heights, MO
- $64,600 - $83,600 a year
- Full-time
- Hospital
- ServSafe
- Mid-level
- Paid holidays
- Health insurance
Director, Technology Delivery Center of Excellence/PMO
BJC HealthCare —St. Louis, MO
- Full-time
- Office
- Master's degree
- Bachelor's degree
- Disability insurance
- Health insurance
4d

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patient experience manager jobs near st. louis, mo

Clinical Operations Manager

Helios Specialty Healthcare-Otolaryngology
St. Louis, MO

Quick Apply

Job Details

Full-time
$80,000 - $95,000 a year
3 days ago

Benefits

Continuing education credits
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Flexible schedule
Life insurance

Qualifications

Management
Electronic health records (EHR) management
Outpatient clinic experience
Workflow management (operations management method)
CMS
CMS regulatory compliance
Supervising experience
CLIA regulations
Leading team collaboration initiatives
Productivity software
Regulatory compliance analysis
Managing patient records
Quality assurance experience within healthcare

Full Job Description

About Helios Specialty Healthcare

Helios is a physician-led, multispecialty healthcare organization committed to delivering exceptional patient care through clinical excellence, innovation, and collaboration. Our Otolaryngology (ENT) Division is seeking an experienced Clinical Operations Manager to provide leadership across our growing physician practices.

If you are a collaborative healthcare leader who enjoys improving clinical operations, mentoring staff, and partnering with physicians to deliver outstanding patient care, we encourage you to apply.

Position Summary

The Clinical Operations Manager provides operational and clinical leadership for assigned physician practices. This position partners closely with physicians, advanced practice providers, practice managers, executive leadership, and clinical staff to ensure exceptional patient care, efficient clinic operations, regulatory compliance, employee engagement, and continuous quality improvement.

The Clinical Operations Manager serves as the operational leader for clinical services, driving standardized clinical workflows, evidence-based practices, patient safety initiatives, and an exceptional patient experience across multiple clinic locations.

What You'll Do

Lead and develop Medical Assistants, LPNs, RNs, and other clinical support staff.
Standardize clinical workflows, rooming procedures, and best practices across all locations.
Partner with physicians and providers to improve patient flow, clinic efficiency, and overall operational performance.
Ensure compliance with OSHA, HIPAA, CMS, CLIA, accreditation standards, and organizational policies.
Oversee medication management, infection prevention, sterilization processes, and clinical documentation standards.
Monitor quality metrics, identify opportunities for improvement, and implement corrective action plans.
Lead onboarding, competency validation, continuing education, and professional development for clinical staff.
Participate in recruitment, staffing, scheduling, performance management, and succession planning.
Investigate patient safety events and collaborate on solutions that improve quality outcomes.
Support implementation of new clinical technologies, equipment, and service lines.
Serve as a resource for patient concerns requiring leadership involvement.
Promote a culture of teamwork, accountability, continuous improvement, and outstanding patient service.

Qualifications Required

Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or a related healthcare field (or an equivalent combination of education and experience).
Minimum of five (5) years of progressive leadership experience in healthcare operations.
At least three (3) years of supervisory or management experience.
Clinical experience in an ambulatory physician practice.
Experience supervising Medical Assistants, LPNs, RNs, and other clinical support staff.
Strong understanding of physician practice operations and clinical workflows.
Knowledge of CMS, OSHA, HIPAA, CLIA, and applicable accreditation standards.
Experience with quality improvement initiatives and regulatory compliance.
Excellent leadership, communication, organizational, and problem-solving skills.
Proficiency with Electronic Medical Records (EMR) systems and Microsoft Office.

Preferred

Current certification as a Certified Medical Assistant (CMA/RMA), Licensed Practical Nurse (LPN), or Registered Nurse (RN).
Current Basic Life Support (BLS) certification.
Experience partnering directly with physicians and advanced practice providers to improve clinical performance.
Experience with workflow optimization, staffing models, and multidisciplinary team leadership.

What You'll Do

Lead and develop Medical Assistants, LPNs, RNs, and other clinical support staff.
Standardize clinical workflows, rooming procedures, and best practices across all locations.
Partner with physicians and providers to improve patient flow, clinic efficiency, and overall operational performance.
Ensure compliance with OSHA, HIPAA, CMS, CLIA, accreditation standards, and organizational policies.
Oversee medication management, infection prevention, sterilization processes, and clinical documentation standards.
Monitor quality metrics, identify opportunities for improvement, and implement corrective action plans.
Lead onboarding, competency validation, continuing education, and professional development for clinical staff.
Participate in recruitment, staffing, scheduling, performance management, and succession planning.
Investigate patient safety events and collaborate on solutions that improve quality outcomes.
Support implementation of new clinical technologies, equipment, and service lines.
Serve as a resource for patient concerns requiring leadership involvement.
Promote a culture of teamwork, accountability, continuous improvement, and outstanding patient service.

Qualifications Required

Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or a related healthcare field (or an equivalent combination of education and experience).
Minimum of five (5) years of progressive leadership experience in healthcare operations.
At least three (3) years of supervisory or management experience.
Clinical experience in an ambulatory physician practice.
Experience supervising Medical Assistants, LPNs, RNs, and other clinical support staff.
Strong understanding of physician practice operations and clinical workflows.
Knowledge of CMS, OSHA, HIPAA, CLIA, and applicable accreditation standards.
Experience with quality improvement initiatives and regulatory compliance.
Excellent leadership, communication, organizational, and problem-solving skills.
Proficiency with Electronic Medical Records (EMR) systems and Microsoft Office.

Preferred

Current certification as a Certified Medical Assistant (CMA/RMA), Licensed Practical Nurse (LPN), or Registered Nurse (RN).
Current Basic Life Support (BLS) certification.
Experience partnering directly with physicians and advanced practice providers to improve clinical performance.
Experience with workflow optimization, staffing models, and multidisciplinary team leadership.

Why Join Helios?

Join a growing physician-led organization dedicated to clinical excellence.
Collaborate with experienced physicians and healthcare leaders.
Opportunity to influence operations across multiple practice locations.
Supportive, team-oriented culture focused on innovation and continuous improvement.
Competitive salary and comprehensive benefits package, including medical, dental, vision, paid time off, retirement plan, and professional development opportunities.

Helios is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees.

Pay: $80,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching
Adoption assistance
Continuing education credits
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Tuition reimbursement
Vision insurance

Experience:

Management: 3 years (Required)
Healthcare Operations: 5 years (Required)

License/Certification:

MA certification or PN/RN license (Required)

Work Location: In person

Quick Apply

Refine Your Search

patient experience manager jobs in st. louis, mo

Clinical Operations Manager

Care Manager

Sales, Territory Manager – Peripheral – Image Guided Therapy Devices (St. Louis MO)

Account Executive I - Advanced Hemostasis and Healing (AHH) - St. Louis South - Johnson & Johnson MedTech, Surgery

Hospital Liaison

Community Benefit Program Manager

Clinical Office Coordinator

Sr. Project Manager

Case Manager

Program Management Senior Advisor - Cigna Healthcare - Remote

Patient Experience Team Manager - Opthalmology

Manager of Care Management

Regional Practice Administrator Primary Care Clinics

Manager, Care Management Support

Contract Mgr. II - health plans

Communications Senior Advisor - Executive Leadership Engagement

Manager, Care Management

Strategic Category Manager

Patient Services Manager 2

Director, Technology Delivery Center of Excellence/PMO

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