Top 165 Service desk supervisor Jobs in St. Louis, Mo

Front Desk Supervisor
Magnolia St. Louis —St. Louis, MO
- $22 an hour
- Full-time
- Basic math
- English
- Mid-level
1d
Front Desk Supervisor - Residence Inn/Fairfield Inn
Midas Hospitality LLC —St. Louis, MO
- Weekends as needed
- Mid-level
- Residential
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Service Order Dispatcher
ServiceSource Inc. —St. Louis, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Wellness program
- Health savings account
Quick Apply
Front Desk Supervisor
Caesars Entertainment —St. Louis, MO
- Full-time
- Ability to walk for extended periods
- English
- Mid-level
Front Desk Supervisor
Hampton Inn & Suites —St. Louis, MO
- From $18.50 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
Front Desk
St Louis Union Station Hotel —St. Louis, MO
- $17 an hour
- Full-time
- Hotel
- Entry level
Quick Apply
Front Desk Supervisor - Staybridge Suites
Midas Hospitality LLC —Maryland Heights, MO
- From $17 an hour
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Personnel Security Assistant
Chickasaw Nation Industries —St. Louis, MO
- Full-time
- Research
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Front Desk Agent
21c Museum Hotels —St. Louis, MO
- Full-time
- Background check
- Entry level
Quick Apply
10d
Cashier Team Member (Front End Service) - Part Time
Whole Foods Market —Chesterfield, MO
- $16.00 - $25.40 an hour
- 8 hour shift
- Basic math
- Ability to lift 50 pounds
- Organizational skills
- Store discount
- Paid time off
Front Desk Clerk - Hilton Frontenac, St. Louis, MO
Hotel Equities —Frontenac, MO
- $16 an hour
- Weekends as needed
- Sales
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
Front Desk
Sheraton Westport Plaza Hotel St. Louis —St. Louis, MO
- $15.50 an hour
- Full-time
- Hotel
- Entry level
Quick Apply
Guest Services Supervisor, Hilton Frontenac, Saint Louis, MO
Hilton Frontenac, St. Louis, MO —Frontenac, MO
- $18 an hour
- Weekends as needed
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Prevention Educator I
PreventEd —St. Louis, MO
- $30 an hour
- Part-time
- School experience
- Classroom
- Computer literacy
Quick Apply
Production Supervisor (2nd Shift)
The Royal Group —St. Louis, MO
- $75,000 - $85,000 a year
- Full-time
- CPR Certification
- Mid-level
- Forklift
- Disability insurance
- Health insurance
Quick Apply
General Cleaner - 2921 (Part Time Evening Cleaner)
Clean-Tech Company —St. Louis, MO
- $22.63 an hour
- Part-time
- Background check
- Dedicated
- Sanitation
Quick Apply
Janitor
Challenge Unlimited Inc —St. Louis, MO
- $17.75 an hour
- Part-time
- 18 years or older
- Customer service
- Office
- Paid holidays
- Disability insurance
Quick Apply
IT Technician (Inventory Support)
U.S. District Court Eastern District of Missouri —St. Louis, MO
- $45,835 - $82,301 a year
- Full-time
- Computer science
- Computer Science
- Word processing
- Free parking
- Commuter assistance
Quick Apply
10d
Guest Service Supervisor
Double Star Maryland Heights Llc —Maryland Heights, MO
- $15 - $18 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Part-Time Night Auditor Seven Gables
Seven Gables —Clayton, MO
- $18 - $19 an hour
- Part-time
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
10d

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Front Desk Supervisor

Magnolia St. Louis
St. Louis, MO

Apply Now

Job Details

Full-time
$22 an hour
1 day ago

Qualifications

Customer communication
English

Full Job Description

Overview:

This position at Magnolia Houston Hotel will provide exceptional service to both internal and external guests at all times. S/he will be responsible to assist in providing leadership, guidance, and support to the front desk team in the areas of guest service, training, scheduling, and performance management for the overall successful day-to-day operations. S/he often provides the first point of contact for guests and is responsible for creating an excellent, memorable first impression. The Front Desk Supervisor is fully committed to ensuring that all procedures are performed to the department and property standards and serve as an ambassador for the property.

Responsibilities:

Demonstrate the ability to effectively interact, coordinate, and communicate through daily pre-shift meetings with all team members of high guest impact areas (i.e. reservations, guest services, housekeeping, etc.) to ensure a smooth arrival through departure experience for all guests.
Be an expert and demonstrate knowledge of: all hotel features/services, hours of operations, room types, room rates, special packages and promotions, daily house count and expected arrivals/departures, room availability status, and scheduled in-house group activities to anticipate and respond to guest inquiries promptly and accurately.
Champion, promote, and successfully track departmental and organizational initiatives e.g. upsell programs, CoralTree Delivers Program, etc.. Ensure front desk agents properly complete required checklist items at the end of each shift.
Maintain and successfully execute departmental and hotel policies (to include but not limited to relocation procedures, safe deposit box procedures, auditing accuracy of cards with proper signatures, key control procedures, accurate billing, cashiering, safety, lost/found policy, etc.).
Instills a calm, organized approach when interacting in stressful situations.
Approach internal and external guest opportunities with a sense of heartfelt care and urgency; provide prompt follow-up to ensure 100% guest satisfaction.
Ensure that sufficient staffing is present to meet the daily business demands.
Maintain confidentiality of guest information and follow proper protocol to secure and protect pertinent hotel data.
Foster and maintain strong, positive relationships with team members across all departments through communication and regular face-to-face interaction.
Assist management to recruit, hire, train, and successfully support and manage the talent of all new and existing team members.

Qualifications:

High school diploma or general education degree (GED or two to three years related experience and/or training; or equivalent combination of education and experience).
Minimum of one year supervisory experience in a high volume setting preferred.
Previous hospitality experience in a Four Diamond quality organization preferred.
Previous experience with Windows, Office, and property management systems highly desirable.
Must be able to understand, speak, read, and write in the basic English language.
Ability to effectively communicate and provide directions in a clear, concise, and professional manner in both verbal and written form.
Demonstrate ability to compute basic arithmetic.
Must be available to work varied shifts and flexible schedules. #Magnolia

Apply Now

Refine Your Search

service desk supervisor jobs in st. louis, mo

Front Desk Supervisor

Front Desk Supervisor - Residence Inn/Fairfield Inn

Service Order Dispatcher

Front Desk Supervisor

Front Desk Supervisor

Front Desk

Front Desk Supervisor - Staybridge Suites

Personnel Security Assistant

Front Desk Agent

Cashier Team Member (Front End Service) - Part Time

Front Desk Clerk - Hilton Frontenac, St. Louis, MO

Front Desk

Guest Services Supervisor, Hilton Frontenac, Saint Louis, MO

Prevention Educator I

Production Supervisor (2nd Shift)

General Cleaner - 2921 (Part Time Evening Cleaner)

Janitor

IT Technician (Inventory Support)

Guest Service Supervisor

Part-Time Night Auditor Seven Gables

I want to receive the latest job alert for service desk supervisor in st. louis, mo

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