Top 179 Technical support occupations Jobs in St. Louis, Mo

Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
Quick Apply
Technical Support Specialist II - Elevated Support, WashU IT
Washington University in St. Louis —St. Louis, MO
- $25.47 - $39.49 an hour
- Online Application
- Writing skills
- Pass drug screening
- Mid-level
- Commuter assistance
- Employee assistance program
IT Help Desk Analyst
Hogan —St. Louis, MO
- On call
- Mid-level
- Commercial
Quick Apply
7d
Guardian Smart Flagger Field Trainer
Site 20/20 —St. Louis, MO
- $50,000 a year
- Urgently hiring
- Mid-level
- Driver's License
- Travel
- Dental insurance
- 401(k)
Quick Apply
Help Desk Administrator
Summit Technologies, LLC —Overland, MO
- $70,000 - $72,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Engineering Support Specialist
Accounting Career Consultants —St. Louis, MO
- Full-time
- Microsoft Outlook
- Engineering
- Mid-level
Quick Apply
13d
Banking Support Analyst
TKC Holdings —St. Louis, MO
- $24.04 - $26.44 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- AD&D insurance
- Disability insurance
12d
Field Support Technician
Clayco —St. Louis, MO
- Full-time
- Background check
- Construction site
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
IT Specialist
Diode Dynamics Llc —Saint Charles, MO
- $60,000 - $80,000 a year
- Full-time
- Google Workspace
- ERP systems
- Mid-level
- Profit sharing
- Health savings account
10d
Remote Cutter Digital Support Technician
Insituform Technologies, LLC —Chesterfield, MO
- Full-time
- Computer literacy
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Fleet Management Specialist
Keystone Staffing —St. Louis, MO
- $65,000 - $70,000 a year
- Full-time
- Up to 50% travel
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Entry-Level Service Desk 8/3
Frontline Managed Services —Creve Coeur, MO
- $15 an hour
- 8 hour shift
- Research
- High school diploma or GED
- Typing
- Health savings account
- Health insurance
Quick Apply
8d
Operations Technician I
Tierpoint —St. Louis, MO
- $19.91 - $29.87 an hour
- Weekends as needed
- Windows
- High school diploma or GED
- Cleaning
HELP DESK TECHNICIAN
St Louis Public Library —St. Louis, MO
- From $19.74 an hour
- Full-time
- Google Workspace
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
Systems Support Analyst
Behavioral Health Response —St. Louis, MO
- $47,400 - $64,300 a year
- Choose your own hours
- Remote
- Bachelor of Science
- Salesforce
- Mid-level
Quick Apply
6d
Junior User Support Specialist (Triage Analyst)
Govcio LLC —St. Louis, MO
- $17.36 - $28.84 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- High school diploma or GED
Technical Support - Entry Level
USA Cyber —St. Louis, MO
- $18 - $24 an hour
- Full-time
- Hybrid work
- Driver's License
- Bachelor's degree
- Reliable transportation
- Paid training
- Disability insurance
Quick Apply
IT Help Desk Analyst
Hogan Transportation —St. Louis, MO
- On call
- Word processing
- Research
- Mid-level
- Health insurance
- Dental insurance
7d
Technical Product Support - EdTech
Securly —St. Louis, MO
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
IT Support Analyst
GardaWorld Security Services U.S. —St. Louis, MO
- $25 an hour
- Weekends as needed
- Computer science
- Computer Science
- Research
- Paid holidays
- Disability insurance
Quick Apply

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technical support occupations jobs near st. louis, mo

Application Support Analyst I (Remote Position)

Omnigo Software LLC -
St. Louis, MO

Quick Apply

Job Details

Full-time

Qualifications

Report preparation
Customer communication
Technical documentation
Windows
High school diploma or GED
Firewall
Network switching
IP networking
Network routing
Windows Server administration

Full Job Description

Position Summary:

The Application Support Analyst position is a client-centric role, dedicated to providing comprehensive support and resolving challenges related to a diverse range of technical issues. We are seeking a highly motivated individual who possesses a fervent passion for technology, coupled with an unwavering commitment to deepening their understanding of our product suite. The successful candidate will excel in a dynamic environment, offering solutions to complex customer issues, responding to inquiries about application functionalities, and overseeing the customization of reports and other technical services. This role requires the provision of exceptional customer service, ensuring client satisfaction and fostering positive relationships.

Key Responsibilities:

Direct engagement with clients to troubleshoot and resolve application-related issues that are of moderate complexity, including service disruptions, and to assist with application updates and maintenance operations.
Exercise discretion in the efficient resolution of issues to ensure client satisfaction, minimize downtime, and prevent budget overruns.
Appropriately field or escalate incoming queries to ensure rapid and effective resolution.
Gather comprehensive details to accurately categorize requests, facilitating the determination of the most effective resolution strategy.
Apply professional judgment in the analysis of issues, aiming to resolve hardware/software challenges via telephone support or determining the necessary level of maintenance to address the problem effectively.
Offer guidance on hardware specifications and basic software configurations, including instruction on fundamental features, user permissions, system configurations, and overall functionality.
Maintain open and continuous communication with clients, providing regular updates on the status of their issues until resolution.
Troubleshoot and resolve issues related to the maintenance and configuration of specific business applications and their supporting systems, including interfaces, databases, and other application components, both in cloud-based and on-premises environments.
Contribute to the after-hours on-call rotation, ensuring that critical support is available outside of standard business hours. Docusign.

Requirements:

High school diploma required; 2-to-4-year college degree preferred. Pertinent experience can be substituted for a degree.
Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive accurate documentation.
Demonstrated focus on customer service and satisfaction.
Ability to analyze and solve problems both individually and as a team.
Strong understanding of MS Windows Desktop and Server operating systems along with TCP/IP, routing, switching, firewalls, DNS and DHCP.
Positive and friendly demeanor

EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

Quick Apply

Refine Your Search

technical support occupations jobs in st. louis, mo

Application Support Analyst I (Remote Position)

Technical Support Specialist II - Elevated Support, WashU IT

IT Help Desk Analyst

Guardian Smart Flagger Field Trainer

Help Desk Administrator

Engineering Support Specialist

Banking Support Analyst

Field Support Technician

IT Specialist

Remote Cutter Digital Support Technician

Fleet Management Specialist

Entry-Level Service Desk 8/3

Operations Technician I

HELP DESK TECHNICIAN

Systems Support Analyst

Junior User Support Specialist (Triage Analyst)

Technical Support - Entry Level

IT Help Desk Analyst

Technical Product Support - EdTech

IT Support Analyst

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