Top 387 Customer success specialist Jobs in St. Louis Mo

Client Service Specialist
Zelis —Creve Coeur, MO
- $59,000 - $75,050 a year
- Full-time
- Office
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Disability insurance
Space Execution Specialist
Constellation Brands —St. Louis, MO
- $74,900 - $112,300 a year
- Full-time
- Microsoft Word
- Mid-level
- Ability to climb stairs
- Health insurance
- Dental insurance
14d
Service Lane Specialist - MO
HRU Tech —Florissant, MO
- $65,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Dealership
- Mid-level
Quick Apply
System Support Specialist
CCA GLOBAL PARTNERS —St. Louis, MO
- Full-time
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
Marketing Communications Specialist
Lexicon Services —St. Louis, MO
- Hybrid work
- Marketing
- Mid-level
- Office
- Health savings account
- Disability insurance
Quick Apply
7d
Customer Solutions Specialist
Global Vision Technologies, Inc. —St. Louis, MO
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Physician Relations Specialist (Remote)
M3USA —Creve Coeur, MO
- Full-time
- Remote
- High school diploma or GED
- Experience equivalent to degree accepted
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Engagement Representative
SKF —St. Louis, MO
- $60,000 - $67,000 a year
- Remote
- Mid-level
- Continuous improvement
- Organizational skills
- Paid holidays
- Disability insurance
3d
Customer Success Specialist
Linxup —Chesterfield, MO
- Full-time
- Marketing
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Marketing Specialist
Dierbergs Markets Inc —Chesterfield, MO
- Full-time
- Hybrid work
- Marketing
- Merchandising
- Mid-level
- Disability insurance
- Health insurance
Partner Engagement Specialist, TRANSCOM
Onebrief —St. Louis, MO
- $125,000 - $150,000 a year
- Full-time
- Mid-level
- Continuous improvement
- In-person
- Health insurance
- Dental insurance
Credentialing Specialist
One Federal Solution —St. Louis, MO
- Customer service
- Mid-level
- Administrative experience
Quick Apply
10d
Disability Support Worker – Mid
Parsons —St. Louis, MO
- Microsoft Excel
- Experience working with individuals with disabilities
- 5 years
- Wellness program
- Paid holidays
Customer Relationship Specialist
Insurance and Financial Services —Kirkwood, MO
- $55,000 - $70,000 a year
- Full-time
- Mid-level
- Analysis skills
- Financial services
- Health insurance
- Paid time off
Quick Apply
Quality Assurance Training Specialist II
Merck KGaA —St. Louis, MO
- $70,600 - $111,000 a year
- Classroom
- Microsoft Outlook
- Writing skills
- Health insurance
- Paid time off
Program Specialist II
EVERSANA —Chesterfield, MO
- $15.85 - $23.77 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Mid-level
Quick Apply
3d
Sales Operations Specialist 2
Siemens —St. Louis, MO
- $60.04 an hour
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- 2 years
BioPharma Sales Rep – Entry/Exp.
Immune Biopharma —Creve Coeur, MO
- $83,145 - $121,680 a year
- Online Application
- No travel
- Leadership
- Communication skills
Quick Apply
Trust Client Support Specialist
Stifel —St. Louis, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Health insurance
- Dental insurance
eContent Retailer Specialist
Nestlé Purina —St. Louis, MO
- $64,560 - $93,440 a year
- Marketing
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k) matching
3h

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Client Service Specialist

Zelis -
Creve Coeur, MO

Apply Now

Job Details

Full-time
$59,000 - $75,050 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Prescription drug insurance

Qualifications

Managing projects

Full Job Description

Description

At Zelis, we Get Stuff Done. So, let’s get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Client Service Specialist (CSS) directly supports healthcare payers, leading meetings and coordinating with stakeholders to deliver operational goals. This role requires strong project management and technical skills to implement solutions across the breath of Zelis Payments and Communications product offerings, drive process improvements, and ensure clear, ongoing communication. The CSS adapts to client needs, sets expectations, and serves as a trusted partner in both project execution and problem-solving.

What You’ll Do

Stakeholder Engagement:
- Independently lead and facilitate meetings with clients, external partners and internal teams to drive collaboration and resolve operational challenges.
- Communicate the Zelis Payer experience vision to clients and teams, ensuring alignment with organizational goals.
- Guide clients toward optimal product configuration, collaborate to align on delivery timelines and manage each interaction with a solution and service-oriented mindset.
Technical Expertise & Solutions:
- Serve as a technical expert, offering specialized guidance and solutions to enhance Payer Experience.
- Maintain comprehensive knowledge of Zelis offerings, production fulfillment processes, healthcare enrollment procedures, and payment optimization strategies.
- Apply technical troubleshooting skills to resolve complex issues involving client mapping and data ingestion
Client Advocacy & Training:
- Advocate for clients across all Zelis departments, assisting with technical aspects of payments and related business needs. Deliver training sessions, as needed, to support client success.
Operational Management:
- Independently manage daily casework, ensuring timely resolution and continuous progress on long-term milestones across multiple client projects.
- Oversee and update project milestones to support ongoing client success.
- Communicate proactively and thoroughly with Payers, managing the overall service experience.
Collaboration & Change Management:
- Collaborate with cross-functional teams internally and externally to design, develop, test, and deploy client change requests.
- Identify and communicate potential barriers, proposing both immediate and long-term solutions for technical changes.
- Assess business need and associated impact of client-requested work to inform prioritization
Data Analysis & Insights:
- Analyze complex data sets and business rules to deliver actionable insights that support client objectives.
- Ensure accurate translation of complex data into client-facing materials, demonstrating deep expertise in healthcare industry practices, claims communications, payment processing, and ID card production.

What You’ll Bring to Zelis

Bachelor’s degree preferred
2-3 years of experience in client service and business analysis, preferably within healthcare or financial services.
Experience in requirements gathering, root cause analysis, business rule configuration, and software configuration testing.
Proficiency with Jira and/or Salesforce preferred
Demonstrated experience as a relationship or client service manager, implementation/project manager, business process consultant, or sales engineer.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.

While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Base Salary Range

$59,000.00 - $75,050.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected].

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

Apply Now

Refine Your Search

customer success specialist jobs in st. louis mo

Client Service Specialist

Space Execution Specialist

Service Lane Specialist - MO

System Support Specialist

Marketing Communications Specialist

Customer Solutions Specialist

Physician Relations Specialist (Remote)

Customer Engagement Representative

Customer Success Specialist

Marketing Specialist

Partner Engagement Specialist, TRANSCOM

Credentialing Specialist

Disability Support Worker – Mid

Customer Relationship Specialist

Quality Assurance Training Specialist II

Program Specialist II

Sales Operations Specialist 2

BioPharma Sales Rep – Entry/Exp.

Trust Client Support Specialist

eContent Retailer Specialist

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