Top 405 Customer success specialist Jobs in St. Louis Mo

Customer Success Specialist
Linxup —Chesterfield, MO
- Full-time
- Marketing
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Customer Engagement Representative
SKF —St. Louis, MO
- $60,000 - $67,000 a year
- Mid-level
- Office
- Continuous improvement
- Paid holidays
- Disability insurance
2d
Customer Solutions Specialist
Global Vision Technologies, Inc. —St. Louis, MO
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Consumer Lending Sales Specialist - Full Time
Advance America —Ballwin, MO
- Overtime
- 18 years or older
- Spanish
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Traveling Estate Specialist I
National Rarities LLC —St. Louis, MO
- From $53,000 a year
- Weekends as needed
- Customer service
- Ability to lift 50 pounds
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Inside Sales Professional - Trucking and Logisitcs (Earth City, MO)
Zipp Express —Earth City, MO
- $40,000 - $58,000 a year
- Email
- Mid-level
- Office
- Flatbed truck
- Paid holidays
- Health insurance
Quick Apply
Accounting & Billing Specialist - Transportation and Logistics
Performance Plus Global Logistics —Saint Charles, MO
- $28 - $34 an hour
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
2d
Estimate Reviewer Specialist
CCA GLOBAL PARTNERS —St. Louis, MO
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
Client Service Specialist
Zelis —Creve Coeur, MO
- $59,000 - $75,050 a year
- Full-time
- Office
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Disability insurance
Experienced Residential HVAC Specialist
Arco Heating and Cooling —Saint Charles, MO
- $32 - $48 an hour
- Full-time
- Background check
- Clean driving record
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Bilingual Multi-Location Branch Customer Service Specialist (Spanish)
Sherwin-Williams —Fairview Heights, IL
- $19 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
System Support Specialist
CCA GLOBAL PARTNERS —St. Louis, MO
- Full-time
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
Space Execution Specialist
Constellation Brands —St. Louis, MO
- $74,900 - $112,300 a year
- Full-time
- Microsoft Word
- Mid-level
- Ability to climb stairs
- Health insurance
- Dental insurance
13d
Personal Banker (Universal Teller/ Banking Associate)
First Bank-MO —Ellisville, MO
- $16.50 - $21.00 an hour
- Full-time
- Hospitality
- Office
- High school diploma or GED
Bilingual Multi-Location Branch Customer Service Specialist (Spanish)
Sherwin-Williams —Chesterfield, MO
- $19 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Product and Implementation Specialist- Fintech Services
Midland States Bank —Maryland Heights, MO
- $60,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Marketing
- Employee stock purchase plan
- Health insurance
1d
Advertising Optimization Specialist
SPECTRUM —St. Louis, MO
- $20.00 - $30.10 an hour
- Research
- Mid-level
- Residential
- Opportunities for advancement
10h
Entry Level Marketing Specialist
Hollywood Casino St. Louis —St. Louis, MO
- $17.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health insurance
- Dental insurance
9d
Accounting Specialist
Laura Auto Group —Collinsville, IL
- $22 - $28 an hour
- Online Application
- Dealership
- Customer service
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
Bilingual Multi-Location Branch Customer Service Specialist (Spanish)
Sherwin-Williams —Ferguson, MO
- $19 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED

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Customer Success Specialist

Linxup -
Chesterfield, MO

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Managing customer accounts
Customer relationship building
Software sales
Client onboarding
Email customer support
Customer retention strategy
Referral-based lead generation
Webinars
Phone communication
Marketing
Startup experience
Software support
Identifying new business opportunities
Sales referrals
Upselling
Telematics
Mid-level
Incident Escalation
Bachelor's degree in business administration
Managing clients in a customer support role
Cross-selling
Bachelor's degree in marketing
Collaboration with product development teams
Bachelor's degree
Customer relationship management (CRM) systems (technically supported)
Customer engagement
Developing strategic business plans
Organizational skills
Experience with SaaS (as product category for technical sales engineers)
Business Administration

Full Job Description

ABOUT LINXUP, LLC

If you are looking for “the right opportunity” with a fast-growing company, with great people, doing great work, look no further. Linxup offers products and solutions that help thousands of field service fleets solve real business problems. If you’re looking for an opportunity to help make a difference for small businesses, you’re in the right place. Linxup helps businesses get more out of the vehicles, equipment, tools, and workers in the field through its robust, easy to use tracking and dash cam solutions. Linxup delivers class-leading reliability, flexibility, and live, US-based onboarding, support, and coaching to ensure customers get the most out of their investment. That’s why more than 30,000 businesses trust Linxup to help them improve the safety, security, productivity, and efficiency of every vehicle, asset, tool, and worker in the field. Founded in 2004 and based in St. Louis, MO, Linxup serves customers in a wide range of industries, including field service, construction, trucking, transportation, and other enterprises that rely on mobile workers and equipment to get the job done.

ABOUT THE POSITION

We are currently looking to hire a Customer Success Specialist who is focused on building relationships and managing a book of business including some of our largest customers. Our Customer Success team works with our most valued customers to engage them in using the licensed Linxup’s telematics software solutions in their day to day operations of their business. This role partners with our customer success, sales and product teams to deeply understand how each customer is using our solution today, engage and educate the customer by sharing best practices to expand their use, identify opportunities for new solutions, and ensure the customer understands the long term inherent value for our solution. Success is this role is measured through customer engagement, growth and retention, along with the referrals generated from your interactions. If you have the right mindset and skillset to be successful and execute the responsibilities for this role, we would love to hear from you!

ESSENTIAL FUNCTIONS – RESPONSIBILITIES:

Deliver a positive Linxup customer experience for our customers; owning the success of the customer journey through providing timely and appropriate resources and guidance the leads to high level of customer retention
Work with clients to establish their personal goals with our solution, and purposely work with them to achieve their goals
Manage expectations and deadlines with customers to keep them on track for a successful onboarding experience.
Internal and External Advocate: Be our customer’s go-to person and navigate internal processes to provide the best outcome for the client and our market,
Respond to questions, concerns, and feedback in a positive, empathetic and consultative manner; escalating internally when appropriate.
Build strong, consultative relationships with our customers, their fleet managers and business owners, to ensure they can confidently use the Linxup platform
Establish a high level of personal credibility and build strong relationships to improve customer satisfaction
Monitor customer health, usage, and activity to assess risk and apply retention initiatives
Recognize trends in the customer life cycle and collaborate with internal teams on solutions to improve the customer experience
Establish a trusted/strategic advisor relationship with each assigned client
Be comfortable interacting with the customers leveraging all manners of communication, including phone calls, email, social networks, and webinars
Work cross functionally to identify cross sell opportunities that lead to new business results
Proactively engage with customers to communicate new product features that bring value to their business needs
Ask for and leverage client referrals, associations and networking to pass leads to our sales teams.
Other various tasks and assignments not listed above may be expected in this role
Other duties as assigned

QUALIFICATIONS

Related Bachelor’s Degree preferred (Sales, Marketing, Business Administration etc.)
A 3+ year work history preferably in customer success or similar roles within a SaaS organization
Genuine passion for creating a positive experience and bringing meaningful value to our customers.
Team oriented individual who enjoys collaborating with others
Strong ability to effectively manage your time and prioritize across multiple customers and deadlines with the help of a CRM
Ability to review customer performance data and trigger customer outreach accordingly
Effective and respectful communication on the phone, through email and in person. You can confidently interact with all levels of an external organization.
A passion for building business plans, and executing strategic initiatives with your customers
Comfortable in a fast-paced technology company, start-up experience is a plus
Proven ability to succeed in an ever evolving, metrics-driven environment
Previous experience in a role directly managing customer success and onboarding customers into a new solution
Strong self-initiative and proactive problem solving

WORK ENVIRONMENT

Monday through Friday
Fast-paced environment with opportunities for growth and reward
Company promotes work/life balance to achieve maximum performance professionally and personally

COMPENSATION AND BENEFITS

We value hard work and on-the-job-excellence and offer competitive compensation and benefits packages:
Position offers a Base Salary
Medical, Dental, Vision, Life and 401(k) benefits are offered
Flexible Time Off (FTO)

Quick Apply

Refine Your Search

customer success specialist jobs in st. louis mo

Customer Success Specialist

Customer Engagement Representative

Customer Solutions Specialist

Consumer Lending Sales Specialist - Full Time

Traveling Estate Specialist I

Inside Sales Professional - Trucking and Logisitcs (Earth City, MO)

Accounting & Billing Specialist - Transportation and Logistics

Estimate Reviewer Specialist

Client Service Specialist

Experienced Residential HVAC Specialist

Bilingual Multi-Location Branch Customer Service Specialist (Spanish)

System Support Specialist

Space Execution Specialist

Personal Banker (Universal Teller/ Banking Associate)

Bilingual Multi-Location Branch Customer Service Specialist (Spanish)

Product and Implementation Specialist- Fintech Services

Advertising Optimization Specialist

Entry Level Marketing Specialist

Accounting Specialist

Bilingual Multi-Location Branch Customer Service Specialist (Spanish)

I want to receive the latest job alert for customer success specialist in st. louis mo

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