Top 9 Service advisor Jobs in State College, Pa

Lead Customer Service Advisor
The Pep Boys Manny Moe & Jack LLC —State College, PA
- $11 - $18 an hour
- Weekends as needed
- Sales
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Automotive Service Advisor - Honda
Bobby Rahal Automotive Group - Mechanicsburg —State College, PA
- Full-time
- Clean driving record
- Dealership
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
1d
Truck Service Advisor I - PT
TravelCenters of America —Milesburg, PA
- Part-time
- Computer literacy
- Writing skills
- High school diploma or GED
- Paid training
- Paid holidays
Body Shop Estimator
Blaise Alexander State College Body Shop —State College, PA
- Full-time
- Dealership
- High school diploma or GED
- Driver's License
- Wellness program
- Disability insurance
Quick Apply
Collision Center/Body Shop Production Manager
Stocker Chevrolet, Inc. —State College, PA
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Organizational skills
- 2 years
- Paid holidays
- Disability insurance
Quick Apply
1d
Retail Salesperson
Firestone Complete Auto Care —State College, PA
- $14.73 - $22.04 an hour
- Part-time
- Dealership
- Merchandising
- High school diploma or GED
- Paid holidays
- Dental insurance
Automotive Customer Service Advisor
The Pep Boys Manny Moe & Jack LLC —State College, PA
- $12 - $18 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply

Discover related jobs

Based on your search for service advisor jobs.

Motor Coach Service Manager
Fullington Auto Bus Co. —State College, PA
Ensure preventive maintenance and state inspections are completed on schedule. This role is responsible for ensuring the fleet remains in excellent operating…
$75,000 a year
Quick Apply
14d
Food Service Manager
Aramark —Lock Haven, PA
Use Aramark's coaching model to engage and develop team members to their fullest potential. Lead the front of the house of the dining operation (Cafeteria/…
11d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Automotive Service Advisor for Plain city and one at Polaris
ER Autocare —Plain City, OH
We are a drug free-environment, background check and valid drivers license required*. Experience Requirements* : Must have at least 5 years retail sales…
$50,000 - $80,000 a year
Quick Apply
Automotive Service Advisor
Lindsay Honda —Columbus, OH
Valid driver's license with a clean driving record. Recommending maintenance and repair services based on vehicle inspections and manufacturer guidelines.
$20 - $25 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for service advisor in state college, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service advisor jobs near state college, pa

Customer Service Representative jobs in State College, PA

Automotive Service Advisor jobs in State College, PA

Customer Service Representative jobs in Hartford, CT

Customer Service Representative Remote jobs in Danbury, CT

Customer Service Representative jobs in Laurel, MD

Remote Customer Service Representative jobs in San Francisco, CA

Remote Claim Representative jobs in Florida

Customer Service Representative jobs in Modesto, CA

Customer Service Representative jobs in Las Cruces, NM

Automotive Service Advisor jobs in San Juan, PR

Automotive Service Advisor jobs in Maine

Automotive Service Advisor jobs in Missoula, MT

Entry Level Financial Advisor jobs in San Diego, CA

Automotive Service Advisor jobs in Utah

Remote Customer Service jobs in Broward County, FL

Body Shop Estimator jobs in Shreveport, LA

Body Shop Estimator jobs in West Chester, OH

Body Shop Manager jobs in Tennessee

Body Shop Estimator jobs in Cleveland, OH

Coffee Shop jobs in Sacramento, CA

Lead Customer Service Advisor

The Pep Boys Manny Moe & Jack LLC -
State College, PA

Quick Apply

Job Details

$11 - $18 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Position Summary

The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences while serving as a trusted leader and operational point person within the service center. In addition to performing all Customer Service Advisor responsibilities at an advanced level, the CSL assumes key holder responsibilities, including opening and closing the store based on scheduled hours and acting as the primary on-site leader when management is not present.

This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center operations, mentors team members, and ensures standards of safety, compliance, and customer satisfaction are consistently met. The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours.

Duties & Responsibilities

Perform all Customer Service Advisor duties at an advanced level, serving as a role model in delivering exceptional customer experiences, building trust, and resolving complex or escalated customer concerns.
Serve as a subject matter expert on products, services, systems, and shop procedures, providing accurate recommendations, technical explanations, and guidance to customers and team members.
Act as a key holder for the service center, responsible for opening and closing the store as scheduled, completing all required operational, cash-handling, and security procedures.
Serve as the primary point of contact and leader on duty when the Service Center Manager is not present, ensuring smooth daily operations, issue resolution, and adherence to company policies.
Mentor, train, and onboard Customer Service Advisors, sharing best practices in communication, service recommendations, and sales techniques to support team performance.
Support management by assisting with interviewing and evaluating candidates and providing ongoing feedback to support team development.
Partner closely with technicians and management to ensure accurate, efficient, and customer-focused service operations while identifying opportunities to drive sales and improve customer retention.
Promote a safe, compliant, and team-oriented work environment by modeling and enforcing safety standards, effective communication, and collaboration during all assigned shifts.
Other duties as assigned.

Knowledge, Skills, and Abilities

High school diploma or equivalent required.
Three to five (3-5) years of service industry experience.
Valid Driver's License.
In-depth knowledge of automotive service, maintenance and parts.
Strong understanding of service center operations, safety standards and customer service best-practices.
Advanced communication and customer service skills, with proven ability to influence and resolve complex situations.
Strong mentoring, coaching, and training skills.
Conflict resolution and problem-solving skills.
Ability to handle escalated customer issues with professionalism and confidence.
Ability to coach and guide less-experienced team members while maintaining personal workload.
Ability to identify process improvements and contribute to service center performance goals.
Ability to work Days, Nights, Weekends, Holidays.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enters and locates information on computer.
Presents information to small and large groups.
Visually verifies information, often in small print.
Safely operates a motor vehicle.

Benefits

Medical, dental, and vision benefits
Life insurance
Short Term Disability
Supplemental benefits
401(k) with company match
PTO and holiday pay
On-demand pay partner (DailyPay)
Reduced benefits available for part-time team members

Pay Range

$11.00 to $18.00 per hour based on experience
Sales commission
Flat Rate on labor hours produced

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

#INDPBSJ

Quick Apply

Refine Your Search

service advisor jobs in state college, pa

Lead Customer Service Advisor

Automotive Service Advisor - Honda

Truck Service Advisor I - PT

Body Shop Estimator

Collision Center/Body Shop Production Manager

Retail Salesperson

Automotive Customer Service Advisor

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for service advisor in state college, pa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected