Top 704 Service manager Jobs in Stonecrest, Ga

Field Service Manager
Confidential —Atlanta, GA
- $80,000 - $85,000 a year
- Full-time
- Background check
- Clean driving record
- 5 years
Quick Apply
14h
Service/Startup Manager - Multifamily Division
J.R. Hobbs Co. —Lawrenceville, GA
- From $80,000 a year
- Full-time
- Microsoft Excel
- No experience needed
- 3 years
- Paid holidays
- Dental insurance
Quick Apply
Service Manager
BUDDY OP I LLC —Decatur, GA
- $160,000 - $220,000 a year
- Full-time
- High school diploma or GED
- Computer skills
- Senior level
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Assistance Service Manager
Asbury —Stonecrest, GA
- Full-time
- 18 years or older
- Sales
- Dealership
- Paid training
- Paid parental leave
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Service Delivery Manager
Coretelligent —Atlanta, GA
- $90,000 - $120,000 a year
- Email
- Remote
- 3 years
- Contracts
- Senior level
- Paid parental leave
- Health savings account
Quick Apply
Pre-Owned Service Manager
Beyond Cars Atlanta —Grayson, GA
- $15 - $19 an hour
- 8 hour shift
- Mechanic experience
- Dealership
- Mid-level
Quick Apply
Apartment Maintenance Supervisor (Experience Required)
Evergreene Management —Atlanta, GA
- $28 - $32 an hour
- Overtime
- Customer service
- Maintenance
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Lead Service Foreman/Technician
North American Roofing —Atlanta, GA
- Weekends as needed
- Clean driving record
- Pass drug screening
- Mid-level
Quick Apply
4d
Service Manager
LVI Associates —Atlanta, GA
- Full-time
- Driver's License
- HVAC
- Senior level
- Health insurance
- Opportunities for advancement
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7d
Field Service Lead
Industrial Electric Manufacturing —Atlanta, GA
- Military
- Office
- Ability to lift 50 pounds
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Planning Supervisor
NewCold —Atlanta, GA
- Mid-level
12d
Restaurant Manager
Bad Daddy's International —Decatur, GA
- $54,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Quick Apply
14d
Lead Equipment Technician and Service Manager
Lambright Group Staffing Solutions —Doraville, GA
- $40 a week
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
5d
Automotive Service Manager
Express Oil Change & Tire Engineers —Snellville, GA
- Full-time
- Sales
- Mid-level
- Mentoring
Quick Apply
Service Operations Manager - Commercial Roofing
Roofing Talent America —Atlanta, GA
- $100,000 - $130,000 a year
- Email
- Team management
- Mentoring
- Senior level
- Fuel card
- Paid holidays
Quick Apply
1d
Lead Service Technician
Sam Service —Atlanta, GA
- $20 - $42 an hour
- Full-time
- Hospital
- Mid-level
- Driver's License
Quick Apply
Clinical Supervisor - Urology Service Line, Operating Room, Northside Gwinnett
Northside Hospital —Lawrenceville, GA
- Nursing
- Surgery
- RN License
Senior Manager, Business Tax Services - Private Clients
KPMG —Atlanta, GA
- Full-time
- CPA
- 8 years
- Bachelor's degree
- Disability insurance
- Health insurance
Utility Management Services Team Leader
Garver —Atlanta, GA
- Call employer
- Microsoft Excel
- Microsoft Outlook
- 11+ years
- Wellness program
Quick Apply
HVAC Service Technician - Commercial
Superior Skilled Trades —Rex, GA
- $20 - $25 an hour
- 8 hour shift
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d

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service manager jobs near stonecrest, ga

Field Service Manager

Confidential
Atlanta, GA

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
14 hours ago

Qualifications

Managing technical support teams
Customer communication
Team leadership
Spreadsheets
Team scheduling
Dispatching
Driver's License
Supervising experience
Financial performance measurement
Productivity software
Technical Proficiency
Stakeholder relationship building

Full Job Description

A growing, industry-leading provider of critical power solutions is seeking an experienced Field Service Manager to lead the daily operations of a high-performing field service team. This role is responsible for driving operational excellence, developing technicians, ensuring exceptional customer service, and achieving key financial and performance objectives. The ideal candidate is a hands-on leader with a strong technical background in generator systems or related power equipment and a passion for building high-performing teams.

Key Responsibilities:

Team Leadership & Talent Development

Recruit, onboard, coach, mentor, and develop a team of field service technicians.
Conduct regular performance evaluations, provide ongoing coaching, and identify training opportunities to improve technical capabilities and overall team performance.
Foster a culture of accountability, safety, collaboration, and continuous improvement.
Partner with recruiting and leadership to maintain appropriate staffing levels and minimize technician turnover.

Service Operations

Manage the day-to-day scheduling and dispatch of technicians to maximize utilization, response times, and customer satisfaction.
Oversee preventive maintenance programs, emergency service calls, repairs, and warranty work to ensure timely completion and quality execution.
Monitor workflow, work order completion, and service backlog while identifying opportunities to improve operational efficiency.
Ensure accurate documentation of service activities, labor hours, and materials used.

Technical Leadership

Serve as the primary escalation point for complex technical issues, providing troubleshooting support both remotely and in the field.
Review repair recommendations, estimates, and service documentation for accuracy and completeness.
Work closely with technical support teams to identify recurring issues and implement long-term corrective actions.
Promote best practices for equipment maintenance, diagnostics, and repair procedures.

Customer Relationship Management

Build and maintain strong relationships with customers through proactive communication and responsive service.
Resolve customer concerns quickly and professionally while ensuring a positive service experience.
Partner with sales and operations teams to support customer retention and identify opportunities for additional service offerings.

Safety, Compliance & Quality

Promote a strong safety culture by ensuring compliance with OSHA regulations, company safety policies, and industry standards.
Conduct regular safety meetings, vehicle inspections, and quality reviews.
Maintain accountability for fleet, tools, equipment, inventory, and facility operations.
Drive continuous improvement initiatives that enhance service quality and operational consistency.

Financial & Operational Performance

Manage departmental performance against established budgets, revenue goals, gross margin targets, and operational KPIs.
Review technician productivity, utilization, billable hours, preventive maintenance completion, and work order cycle times.
Ensure payroll, job costing, and billing documentation are submitted accurately and on time.
Analyze operational metrics and implement action plans to improve profitability and service performance.

Performance Expectations

Success in this role will be measured by:

Building and retaining a high-performing field service team with minimal turnover.
Achieving technician utilization rates of 95% or greater while maximizing preventive maintenance completion.
Delivering revenue and gross margin results that meet or exceed monthly financial goals.
Maintaining accurate and timely payroll, job costing, and service documentation with a billing cycle of fewer than seven days.
Driving continuous improvements in technician productivity, technical development, and customer satisfaction.
Maintaining an outstanding safety record with zero preventable safety incidents and consistent compliance with company policies.

Qualifications

Minimum of five years of field service experience, with at least two years in a leadership or supervisory role.
Strong technical knowledge of commercial or industrial generator systems, power generation equipment, electrical systems, diesel engines, automatic transfer switches (ATS), switchgear, or similar industrial equipment.
Demonstrated experience leading technicians in a fast-paced service environment.
Strong understanding of field service operations, scheduling, dispatch, inventory management, and customer support.
Experience managing operational metrics such as technician utilization, productivity, revenue, gross margin, and service performance.
Excellent troubleshooting, problem-solving, and decision-making skills.
Strong communication and interpersonal skills with the ability to build relationships across customers, technicians, and leadership.
Proficiency with service management software, scheduling platforms, Microsoft Excel, and Microsoft Office.
Technical certifications, EGSA certification, electrical certifications, or other industry-related credentials are preferred.
Valid driver's license with a clean driving record.

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year

Location:

Atlanta, GA (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in stonecrest, ga

Field Service Manager

Service/Startup Manager - Multifamily Division

Service Manager

Assistance Service Manager

Service Delivery Manager

Pre-Owned Service Manager

Apartment Maintenance Supervisor (Experience Required)

Lead Service Foreman/Technician

Service Manager

Field Service Lead

Planning Supervisor

Restaurant Manager

Lead Equipment Technician and Service Manager

Automotive Service Manager

Service Operations Manager - Commercial Roofing

Lead Service Technician

Clinical Supervisor - Urology Service Line, Operating Room, Northside Gwinnett

Senior Manager, Business Tax Services - Private Clients

Utility Management Services Team Leader

HVAC Service Technician - Commercial

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