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National Office & Operations Manager

Lemonade Day
Houston, TX

Quick Apply

Job Details

Full-time

Qualifications

Video conferences (communication methods)

Full Job Description

Organization Overview

Entrepreneurs believe they can achieve their dreams through hard work, responsibility, and wise stewardship of their resources. Today's youth share that optimism but often lack the life skills, mentorship, and real-world experience to succeed. Lemonade Day is a national nonprofit with a mission to prepare youth for life through fun, proactive, and experiential entrepreneurship education. Since 2007, Lemonade Day has introduced over 1.6 million young people to the real-world experience of starting and running their own businesses, lemonade stands, where they learn to set goals, make plans, work the plan, and achieve their dreams. Youth are encouraged to spend some, save some, and share some with causes they care about.

Licensed in over 90 chapters across North America, encompassing more than 200 communities, Lemonade Day operates through partnerships with schools, youth-serving organizations, and local coalitions. The organization's annual operating budget is just over $2 million, supported by philanthropic donations, sponsorships, and earned revenue from licensed program materials.

Position Overview

Lemonade Day is seeking a highly organized, proactive, and service-oriented National Office & Operations Manager to oversee the day-to-day operations of our Houston headquarters and serve as a key driver of organizational efficiency.

This role is ideal for someone who thrives behind the scenes, enjoys building systems, managing logistics, and creating exceptional internal experiences for colleagues and partners. The National Office & Operations Manager will work closely with the national team to strengthen operational excellence, streamline administrative processes, and ensure staff have the tools, resources, and support necessary to maximize mission impact.

This position focuses on developing scalable systems, supporting organizational initiatives, coordinating events and meetings, managing vendors and office operations, and improving processes that allow Lemonade Day to continue growing its reach and effectiveness.

Key Responsibilities

Office Operations & Administration

Oversee the daily operations of Lemonade Day's Houston headquarters, ensuring a professional, organized, and welcoming environment for staff, partners, and visitors.
Manage office supplies, equipment, inventory, and shared resources to support efficient operations.
Coordinate facility-related needs, office maintenance, technology requests, mail, shipping, and storage.
Serve as the primary liaison for office vendors, service providers, and external partners.
Develop, implement, and maintain administrative systems and processes that improve organizational efficiency and consistency.
Maintain organizational templates, internal documentation, and shared resources.

Organizational Coordination & Team Support

Coordinate internal meetings, retreats, staff gatherings, and cross-functional initiatives.
Prepare meeting materials, agendas, and logistical support to ensure productive and well-organized experiences.
Track organizational action items, support follow-through, and assist teams in maintaining momentum on key priorities.
Maintain calendars for organizational milestones, recurring initiatives, and major events.
Support board and committee meeting logistics, including materials preparation, hospitality, and event coordination.
Coordinate employee recognition efforts and initiatives that contribute to a positive and engaging workplace culture.

Financial & Administrative Support

Process invoices and maintain vendor records and documentation.
Assist with contract administration and organizational document management.
Track subscriptions, licenses, renewals, and key administrative deadlines to ensure timely action and compliance.
Support annual audit preparation by gathering requested operational documentation.
Provide administrative and project support to the Director of Finance & Operations as requested.

Event Management & Logistics

Lead logistical planning and execution for organizational events, including the City Directors Conference, Board Retreat, staff meetings, and national gatherings.
Coordinate travel arrangements, registrations, accommodations, and event materials for staff and guests.
Manage inventory and fulfillment of event supplies, promotional materials, and organizational resources.
Ensure all event-related details are executed with a high level of professionalism and attention to detail.

Systems & Process Improvement

Maintain and update standard operating procedures and operational documentation.
Identify opportunities to streamline workflows, improve internal communication, and reduce administrative burden.
Support organizational data management and administrative functions within Salesforce and other systems as needed.
Recommend and implement solutions that enhance team productivity, operational effectiveness, and scalability.
Lead or support special projects that advance Lemonade Day's strategic priorities and long-term growth.

Qualifications

Education & Experience

Associate or bachelor's degree in business administration, nonprofit management, communications, project management, or a related field preferred.
Minimum three years of experience in office management, operations, administration, project coordination, or a related field.
Experience supporting multiple departments within a growing nonprofit organization strongly preferred.
Experience managing projects, events, vendors, or organizational systems preferred.

Skills & Attributes

Exceptional organizational skills with strong attention to detail and follow-through.
Outstanding written and verbal communication skills.
Ability to manage multiple priorities simultaneously while maintaining accuracy and professionalism.
Highly proactive, resourceful, and solutions-oriented.
Demonstrated ability to anticipate needs and independently move work forward.
Strong interpersonal skills and a commitment to creating positive experiences for staff, partners, and visitors.
Technically proficient and comfortable utilizing tools including Microsoft Office, Google Workspace, Salesforce, Box, Canva, Zoom, and project management software, with the ability to quickly learn new systems.
Mission-aligned and energized by supporting an organization that prepares youth for life through entrepreneurship.

Physical Requirements

Ability to work in an office setting for extended periods.
Occasional lifting of materials and supplies up to 25 pounds.
Ability to assist with event setup, shipping, and office organization as needed.
Ability to work occasional evenings or weekends in support of organizational events and meetings.
This position is open to all individuals, and reasonable accommodations will be provided to ensure accessibility and success in the role. If you need accommodations for any aspect of the application or interview process, please let us know.

Schedule & Work Environment

Full-time, exempt position based in Houston, Texas.
In-office role located at Lemonade Day headquarters.
Occasional evening or weekend work required in support of organizational events.
Limited travel may be required for conferences, retreats, or staff gatherings.

Ready to Make an Impact?

Help create the foundation that allows Lemonade Day's team, partners, and communities to thrive. If you're highly organized, solutions-oriented, and excited about helping a growing national nonprofit operate at its best, we'd love to hear from you.

Please include a cover letter explaining why you're the perfect fit for this role and how you can help Lemonade Day continue to grow its impact.

P4L DBA LEMONADE DAY IS AN EQUAL OPPORTUNITY EMPLOYER.

THIS JOB DESCRIPTION DOES NOT CREATE EITHER AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT OF ANY SPECIFIC DURATION. ALL EMPLOYMENT WITH P4L DBA LEMONADE DAY IS “AT-WILL” MEANING THAT EMPLOYMENT WITH P4L DBA LEMONADE DAY MAY BE TERMINATED AT ANY TIME, WITH OR WITHOUT NOTICE, FOR ANY REASON OR NO REASON, BY EITHER P4L DBA LEMONADE DAY OR THE EMPLOYEE.

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Organization Overview

Position Overview

Key Responsibilities

Office Operations & Administration

Organizational Coordination & Team Support

Financial & Administrative Support

Event Management & Logistics

Systems & Process Improvement

Qualifications

Education & Experience

Skills & Attributes

Physical Requirements

Schedule & Work Environment

Ready to Make an Impact?