Top 1189 Installation technician Jobs in Suitland Md

Help Desk Technician - Archdiocese of Washington
Archdiocese of Washington —Hyattsville, MD
- Full-time
- School experience
- Mid-level
- Office
Quick Apply
Low Voltage Technician
ADT Security Services —Springfield, VA
- $24.20 - $44.94 an hour
- Weekends as needed
- Clean driving record
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
IT Field Support Technician
Delmock Technologies Inc —Temple Hills, MD
- Contract
- Background check
- Customer service
- Mid-level
Quick Apply
Desktop Technician
ActioNet —Rosslyn, VA
- Up to $118,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Product Assembler Technician (IHC)
National Assemblers —Landover Hills, MD
- $20 - $30 an hour
- Part-time
- Carpentry
- Driver's License
- Travel
- Mileage reimbursement
- Health insurance
Quick Apply
IT Support Technician I
Grossberg Company LLP —Bethesda, MD
- $50,000 - $75,000 a year
- Online Application
- Office
- Windows
- High school diploma or GED
Quick Apply
Desktop Installation Technician
Career Listings —Fort Belvoir, VA
- $79,000 - $85,000 a year
- Full-time
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
3d
Desktop Installation Technician
Global Enterprise Services, LLC —Fort Belvoir, VA
- $55,000 - $70,000 a year
- Full-time
- Mid-level
Quick Apply
Help Desk Technician
Howard University —Washington, DC
- $45,000 - $51,600 a year
- Full-time
- Mid-level
- 3 years
- University
- 403(b) matching
- Commuter assistance
Cable Puller - Data Centers
ARCHETYPE INFRASTRUCTURE SOLUTIONS LLC —Washington, DC
- Overtime
- Construction site
- Inventory management
- Mid-level
- Paid holidays
- Opportunities for advancement
Quick Apply
13d
Control Technician 1
M.C. Dean, Inc —Tysons, VA
- $23 - $25 an hour
- Full-time
- Computer literacy
- English
- High school diploma or GED
Tier 2 Desktop Support Technician
General Dynamics Information Technology —Washington, DC
- $32.30 - $43.70 an hour
- 5 years
- Office
- Continuous improvement
- 401(k) matching
4d
Jr. Locksmith - DC
Excalibur Associates Inc —Washington, DC
- $26.00 - $30.57 an hour
- Full-time
- Customer service
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Communication Apprentice
M.C. Dean, Inc —Tysons, VA
- $20 an hour
- Overtime
- 18 years or older
- Up to 50% travel
- English
- Paid parental leave
- Disability insurance
Communication Apprentice - DMV
M.C. Dean, Inc —Washington, DC
- $20 an hour
- Overtime
- 18 years or older
- Up to 50% travel
- English
- Paid parental leave
- Disability insurance
5d
CAD Technician
Renuity —Largo, MD
- Full-time
- Residential
- Organizational skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
12d
Mid-level Help Desk Support Technician
Chenega Defense & Aerospace Solutions —Washington, DC
- $28.05 - $38.00 an hour
- Full-time
- Mid-level
- Office
- 3 years
6d
Medical Equipment Installer/Technician - Traveling
Revels Contracting Services, Inc. —Washington, DC
- $19 - $24 an hour
- Full-time
- Clean driving record
- Customer service
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
Electronics Associate
M.C. Dean, Inc —Washington, DC
- $20 an hour
- Full-time
- Background check
- Construction site
- Pass drug screening
- Paid parental leave
- Disability insurance
Temporary Helpdesk Technician
CSA Global LLC —Washington, DC
- $28.13 - $46.88 an hour
- Full-time
- 6 years
- Microsoft Outlook
- Writing skills
Quick Apply
12d

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Help Desk Technician - Archdiocese of Washington

Archdiocese of Washington -
Hyattsville, MD

Quick Apply

Job Details

Full-time

Qualifications

macOS
Defect tracking tools
IT department experience
Ticketing system technical support

Full Job Description

The Catholic Archdiocese of Washington is committed to spreading the light of the Gospel of Jesus Christ. In support of this mission, we are seeking a customer-focused, tech-savvy Help Desk Specialist to join our IT team. In this role, you’ll be the first line of support for end users, helping resolve hardware, software, and network issues across Windows, macOS, and mobile platforms. You’ll also contribute to process improvement through scripting, automation tools, and documentation

This position provides Level 1 and Level 2 technical support to approximately 200 users across ten locations in the Washington, D.C. metropolitan area. The Help Desk Technician reports directly to the Executive Director of Information Technology and plays a vital role in ensuring IT systems operate smoothly and efficiently.

Key Responsibilities

Provide Tier 1 and Tier 2 support to employees via phone, email, chat, and in-person channels.
Troubleshoot and resolve issues related to desktop/laptop hardware, software, printers, VOIP telephone handsets, mobile devices, and network connectivity.
Use help desk ticketing systems to track, prioritize, and document support requests.
Configure and deploy devices, including imaging, user setup, and application installation.
Create, update, and maintain technical documentation and user guides.
Develop and update automation scripts for recurring tasks on Windows and macOS.
Support Microsoft 365 collaboration tools, utilize Microsoft Active Directory / Entra, file storage systems, and Microsoft Office365 in daily support operations.
Work with vendors to escalate and resolve complex technical issues.
Participate in onboarding and offboarding processes for employees.
Identify opportunities to improve workflows, support processes, and user experience.

Required Qualifications

Education and Certifications

Associate degree in a technical field or equivalent certifications.
CompTIA A+ certification (or higher) may substitute for the degree requirement.

Experience

3 to 5 years of experience in a Help Desk or IT Support role.
Strong knowledge of Windows and macOS operating systems.
Experience with ticketing systems such as Jira, ServiceNow, or Freshservice.
Excellent communication, problem-solving, and organizational skills.
Customer-first mindset with a desire to help and educate users.
Experience using remote support tools for diagnosing and resolving technical issues.

Skills and Attributes

Strong written communication skills, including technical documentation.
Excellent customer service and interpersonal skills.
Ability to work independently and manage time effectively.
Sensitivity to working in a Catholic ministry setting; commitment to respectful, mission-aligned service.

Preferred Qualifications

Interest or foundational knowledge in networking, including wireless access points, firewalls, and switches.
Use automation tools and develop/update scripts for Windows and macOS to streamline support tasks and improve system efficiency.
Ability to travel between sites within the Archdiocese (reliable transportation required).
Prior experience supporting technology in a school, parish, or nonprofit environment.
Understanding of Catholic organizational structure and respect for the mission of the Church.

Work Environment and Physical Demands

Office-based role requiring regular use of standard office equipment (computers, phones, copiers, etc.).
Must be able to lift and carry desktop computers and printers up to 25 pounds.
Reasonable accommodations will be made for individuals with disabilities.

Position Details

Employment Type: Full-Time (40 hours per week)
Travel: Occasional travel to affiliated sites and meetings within the Archdiocese.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

installation technician jobs in suitland md

Help Desk Technician - Archdiocese of Washington

Low Voltage Technician

IT Field Support Technician

Desktop Technician

Product Assembler Technician (IHC)

IT Support Technician I

Desktop Installation Technician

Desktop Installation Technician

Help Desk Technician

Cable Puller - Data Centers

Control Technician 1

Tier 2 Desktop Support Technician

Jr. Locksmith - DC

Communication Apprentice

Communication Apprentice - DMV

CAD Technician

Mid-level Help Desk Support Technician

Medical Equipment Installer/Technician - Traveling

Electronics Associate

Temporary Helpdesk Technician

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