Top 287 Bilingual customer service associate Jobs in Sunshine Acres Fl

Contact Center Associate 1 - UHealth Connect (Remote)
University of Miami —Medley, FL
- Full-time
- Remote
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Bilingual Customer Service Representative - Remote
Sharecare —Miami, FL
- Full-time
- Remote
- Microsoft Word
- Spanish
- Microsoft Outlook
14d
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Miami, FL
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Bi-lingual Pharmacy Tech Support/Call Center Rep (Remote Work from Home)
IQVIA —Miami, FL
- $18 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Work from home
8d
Corp Cust Service Rep 1, Hybrid
Baptist Health South Florida —Miami, FL
- $18.87 - $23.96 an hour
- Call employer
- Bilingual
- Microsoft Word
- Microsoft Excel
- Wellness program
- Health insurance
10d
Customer Service Representative (Bilingual)
5TH HQ LLC —Plantation, FL
- $18 - $19 an hour
- Monday to Friday
- Spanish
- Computer literacy
- English
Customer Service Representative
Steam Capital DC —Hialeah, FL
- $23.76 - $28.61 an hour
- Part-time
- Bilingual
- Office
- Administrative experience
- Flexible schedule
Quick Apply
8d
Call Center Advisor (Bilingual English/Spanish)
TROPICAL FINANCIAL CREDIT UNION —Miramar, FL
- Full-time
- Spanish
- Microsoft Outlook
- Ability to walk for extended periods
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Rep/Administrative
5TH HQ LLC —Plantation, FL
- $17 - $19 an hour
- Full-time
- Spanish
- Microsoft Outlook
- English
Customer Service Representative
5TH HQ LLC —Plantation, FL
- $16 - $18 an hour
- No weekends
- Spanish
- Computer literacy
- English
Contact Center Representative
Systems Integration, Inc. —Miami, FL
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Customer Success Rep I - FL plant
4 Over llc —Miami, FL
- $18 - $19 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Microsoft Office
- AD&D insurance
- Paid holidays
Quick Apply
Bilingual German/English Customer Service Representative
Redion —Pembroke Pines, FL
- Overtime
- Hybrid work
- 1 year
- Communication skills
- Entry level
- Travel reimbursement
- Paid parental leave
Quick Apply
13d
Patient (Member) Success Specialist
PeopleOne Health —Deerfield Beach, FL
- $48,637 - $66,875 a year
- Full-time
- Remote
- High school diploma or GED
- Travel
- In-person
Quick Apply
1d
Bilingual Customer Service Rep.- PP
5TH HQ LLC —Plantation, FL
- $17 - $18 an hour
- Full-time
- Spanish
- Computer literacy
- English
Customer Service Representative
NationsBenefits, LLC —Plantation, FL
- Full-time
- Remote
- Bilingual
- Microsoft Excel
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Bilingual Customer Representative/Account Man
5TH HQ LLC —Plantation, FL
- $20 - $27 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Customer Service Representative
IDBNY —Aventura, FL
- $30 - $40 an hour
- Hybrid work
- Spanish
- English
- Mid-level
Quick Apply
Collections Customer Service Representative
Hayt, Hayt & Landau —Miami Lakes, FL
- $17 - $20 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative; Underwriting Associate - Bilingual (Spanish)
Responsive Auto Underwriters LLC —Plantation, FL
- $50,000 - $55,000 a year
- Weekends as needed
- Office
- High school diploma or GED
- Conflict management
- Paid holidays
- Health insurance
Quick Apply
13d

I want to receive the latest job alert for bilingual customer service associate in sunshine acres fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

bilingual customer service associate jobs near sunshine acres fl

Customer Success Manager jobs in Miami, FL

Bilingual Customer Service Associate jobs in Miami, FL

Call Center Representative jobs in San Antonio, TX

Call Center Representative jobs in Miramar, FL

Customer Service Representative jobs in Remote

Customer Service Representative jobs in Miami, FL

Customer Service Representative jobs in Plantation, FL

Customer Service Representative jobs in Aventura, FL

Customer Service Representative jobs in Hialeah, FL

Call Center Representative jobs in Miami, FL

Regional Property Manager jobs in Florida

Customer Success Manager jobs in Albuquerque, NM

Project Manager jobs in Madison, WI

Customer Success Manager jobs in Fresno, CA

Customer Success Manager jobs in Pensacola, FL

Student Success Coach jobs in California

Customer Success Manager jobs in Syracuse, NY

Bilingual Customer Service Associate jobs in Reno, NV

Bottle Service jobs in Orlando, FL

Food Service jobs in Jackson, MS

Contact Center Associate 1 - UHealth Connect (Remote)

University of Miami -
Medley, FL

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance

Qualifications

Collaborate with healthcare professionals
Customer communication
Triage
High school diploma or GED
Working with individuals from diverse cultural backgrounds
Computer skills
Customer service problem-solving

Full Job Description

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .

The Department of UHealth Connect has an exciting opportunity for a full-time Contact Center Associate 1 (Remote). The individual in this position is part of the UHealth Connect Contact center and will be responsible for supporting functions that assist in creating and driving a culture of empathy, service excellence and delivery of patient centered care that impacts the patient experience across the UHealth System. Our department thrives on teamwork and collaboration, and we know our employees achieve the greatest results when they are working together for a common goal - to provide care for our patients. If you enjoy working in a collaborative environment, then we have a job for you!

The Contact Center Representative 1 is responsible for scheduling and registering patients for appointments within the University of Miami Health System. Success in this position requires the ability to utilize the EPIC scheduling system to search for appointments across multiple physicians, resources, specialties, and sites while utilizing expertise in medical triage and understanding of government and commercial insurance requirements to ensure patients are scheduled with the appropriate provider within a convenient time frame. This position supports the medical school’s vision, mission, goals and objectives by providing patient-centric access to our world-renowned medical care.

Provide general information about University of Miami Health System services to patients and community health care providers.
Schedule and accurately complete full registration for patients requesting appointments with the UHealth system adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately with attention to detail to ensure the highest quality standards.
Initiate pre-registration process and coordinate with the Central Insurance Verification and Patient Access teams to assure pre-registration in the appropriate facility prior to the appointment. Ensure all demographic insurance information is accurate, complete and up to date on patient’s screen.
Verification of insurance information, verification of benefits and insurance referral information.
Verification of private patient insurance information for same day appointments or by request.
Adhere to standards provided by the HIPPA Privacy Office related to patient privacy and confidentiality.
Assure ease of patient flow through medical care process.
Complies with the written guidelines provided by the HIPPA Privacy Office related to patient privacy and confidentiality.
Provide patients with all required information regarding appointments and payment policies (e.g. medical records, parking, cash policies, anticipated charges, required ancillary services, cancellation policy).
Intervene as liaison/advocate for patients, physicians, and staff in facilitating ease of care. Assist in identifying trouble spots and problem patterns in the provision of care.
Maintain a working knowledge of medical symptoms, signs, and anatomical systems to identify and differentiate type and urgency of medical need.
Maintain knowledge of insurance referral requirements to ensure access based on third party reimbursement criteria.
Notify appropriate parties of the appointment time, referral criteria, insurance verification, and prior authorization requirements.
Performs all above-mentioned tasks by paying attention to detail and providing excellent customer service skills with Patients, Physicians and other related members by following the Standard of Excellence and Accountability policy mandated by the University of Miami Miller School of Medicine.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary .

MINIMUM QUALIFICATIONS

High School education required
Minimum 1 year of relevant experience in healthcare and/or customer service required.
Must be detail oriented and document information as required and accurately.
Excellent customer service, interpersonal, communications, critical thinking and problem-solving skills.
Computer literate (EPIC scheduling and registration application experience a plus).
Strong written and oral communication skills; bi-lingual a plus (Spanish, Creole).
Pleasant personality and speaking voice essential.

KSA:

Ability to work under a high level of stress with time constrains while maintaining composure and sensitivity to each patient’s individual situation.
Ability to work independently and multi-task in a high stress environment, including planning, prioritizing, organizing, coordinating, and troubleshooting.
Ability to interact and assist patients of all ages, cultural background and with special needs; with a passion for providing excellent service and care.
Ability to communicate effectively with physicians and professional staff.
Able to work in a team environment.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

#LI-NN1

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff

Apply Now

Refine Your Search

bilingual customer service associate jobs in sunshine acres fl

Contact Center Associate 1 - UHealth Connect (Remote)

Bilingual Customer Service Representative - Remote

Spanish Bilingual Remote Customer Service Representative

Bi-lingual Pharmacy Tech Support/Call Center Rep (Remote Work from Home)

Corp Cust Service Rep 1, Hybrid

Customer Service Representative (Bilingual)

Customer Service Representative

Call Center Advisor (Bilingual English/Spanish)

Customer Service Rep/Administrative

Customer Service Representative

Contact Center Representative

Customer Success Rep I - FL plant

Bilingual German/English Customer Service Representative

Patient (Member) Success Specialist

Bilingual Customer Service Rep.- PP

Customer Service Representative

Bilingual Customer Representative/Account Man

Customer Service Representative

Collections Customer Service Representative

Customer Service Representative; Underwriting Associate - Bilingual (Spanish)

I want to receive the latest job alert for bilingual customer service associate in sunshine acres fl

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected