Top 261 Service manager Jobs in Tallmadge, Oh

Customer Service Supervisor
H-P Products —Louisville, OH
- Full-time
- Microsoft Excel
- 5 years
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
7d
Senior Client Service Manager, Personal Choice Retirement Accounts
Charles Schwab —Richfield, OH
- $33.65 - $43.27 an hour
- Hybrid work
- Research
- Office
- Analysis skills
- Paid parental leave
- Employee stock purchase plan
Technical Specialist Quote Leader- Field Service
SGB-SMIT USA —Louisville, OH
- Full-time
- Hybrid work
- 5 years
- Engineering
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Service Department Supervisor
Rust Belt Recruiting —Chippewa Lake, OH
- $75,000 - $85,000 a year
- Monday to Friday
- Mid-level
- Office
- Communication skills
Quick Apply
7d
Automotive Dealership Service Lane Manager
Ken Ganley Subaru of Bedford —Bedford, OH
- $80,000 - $95,000 a year
- Weekends as needed
- Clean driving record
- Dealership
- Mid-level
- Health savings account
- Health insurance
Quick Apply
7h
Solar Service Tech- Akron
Spartan X LLC —Akron, OH
- $28 - $35 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- Fuel card
Quick Apply
11d
Lead Service Technician (Levels II, III)
Mobile Air & Power Rentals —Brooklyn Heights, OH
- Overtime
- Background check
- Customer service
- Pass drug screening
- Dental insurance
- Paid time off
Quick Apply
Service Manager - Broadview Heights
honeygrow —Broadview Heights, OH
- $17.25 - $18.50 an hour
- Email
- 18 years or older
- ServSafe
- Ability to walk for extended periods
- Commuter assistance
- Health insurance
Quick Apply
Delivery Service Manager / Dispatch Coordinator (7400)
ABC® Supply Interiors, Inc. —Bedford Heights, OH
- Full-time
- Management
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Account Manager - Canton Service
Standard Plumbing & Heating Company —Canton, OH
- Marketing
- Mid-level
- Office
Quick Apply
General Manager II - Last Mile & Food Service Operations
Lineage Logistics —Oakwood Village, OH
- Full-time
- Bachelor's degree
- Team management
- Travel
- Disability insurance
- Health insurance
Quick Apply
Commercial Refrigeration Technician
Pleasant Valley Corporation —Medina, OH
- Full-time
- 5 years
- Power tools
- Grocery store experience
Quick Apply
14d
Industrial Sanitation Services Lead
Cushman & Wakefield —Akron, OH
- $23 an hour
- Full-time
- Background check
- English
- Mid-level
- Paid training
- Paid jury duty
Quick Apply
4d
Direct Support Services Manager/ House Manager
Epic —Ravenna, OH
- From $20 an hour
- Full-time
- Background check
- Experience working with individuals with developmental disabilities
- Management
- Paid training
- Mileage reimbursement
Quick Apply
Assistant General Manager - Broadview Heights
honeygrow —Broadview Heights, OH
- $20.50 - $22.50 an hour
- Email
- Hospitality
- 18 years or older
- ServSafe
- Commuter assistance
- Health insurance
Quick Apply
Account Manager - Niche Contractor Services
Service-Tech Company —Bedford, OH
- From $60,000 a year
- Full-time
- Sales
- Mid-level
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
1d
Managed Services Engineer
Talix —Brecksville, OH
- Full-time
- Background check
- Office
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
Restaurant Manager
Goodwin Recruiting —Broadview Heights, OH
- Full-time
- Mid-level
- Mentoring
- Restaurant
- Health insurance
- Paid time off
Quick Apply
6d
Lead Food Services Team Member
Pilot Company —Seville, OH
- $13.15 - $19.18 an hour
- Full-time
- Mid-level
- Team management
- Military encouraged
- Health insurance
- Dental insurance
Deli Lead - Full-Time
Buehler's Fresh Foods —Orrville, OH
- Weekends as needed
- 18 years or older
- Basic math
- Sanitation
Quick Apply
11d

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service manager jobs near tallmadge, oh

Customer Service Supervisor

H-P Products -
Louisville, OH

Quick Apply

Job Details

Full-time
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Teamwork
ERP systems
Employee relationship building
Team development
Organizational skills
Productivity software
Process management
Manufacturing company experience

Full Job Description

H-P PRODUCTS, INC.

Job Title: Customer Service Supervisor

Department: ETB Sales & Marketing

Reports To: Business Operations Manager

FLSA Status: Salary Exempt

Location: 512 W Gorgas St Louisville OH 44641

Position Summary

The Customer Service Supervisor provides leadership and day-to-day direction to the Customer Service team while remaining actively engaged in operational responsibilities. This role combines hands-on customer service with team leadership, ensuring the timely and accurate resolution of complex customer issues, management of key accounts, and continuous process improvement initiatives. The Customer Service Supervisor fosters a high-performance team through coaching, accountability, and ongoing development, while ensuring efficient order processing and the delivery of exceptional customer service across all three market segments (catalog, custom, and central vacuum).

Key Responsibilities

1. Leadership & Team Management

Supervise the daily activities of the Customer Service Representatives.
Set priorities and balance workloads.
Coach, mentor, and develop team members.
Conduct performance evaluations and provide regular feedback.
Monitor attendance and productivity.
Recruit, interview, onboard, and train new employees.
Foster a positive, collaborative team environment.

2. Customer Service Operations

Personally manage assigned customer accounts and key relationships.
Cross-functional CSR responsibilities for all three market segments (catalog, custom, and central vacuum).
Handle escalated customer concerns and service issues.
Assist with order entry, order management, and problem resolution during peak workloads.
Work directly with customers to ensure timely resolution of issues.

3. Cross-Functional Collaboration

Partner with Sales, Production, Purchasing, Logistics, and Accounting to resolve customer issues.
Coordinate communication regarding order status, inventory constraints, and production schedules.
Support company initiatives and process improvements across departments.

4. Process Improvement

Identify opportunities to improve workflows and customer experience.
Develop and maintain standard operating procedures.
Assist with the implementation of new systems and technologies

Qualifications

Education and Experience:

5+ years of customer service experience in a manufacturing or distribution environment.
2+ years of supervisory or leadership experience preferred.
Strong ERP system experience (such as MAPICS).
Excellent communication, organization, and problem-solving skills.
Ability to prioritize multiple responsibilities in a fast-paced environment.
Advanced computer skills and experience with all Microsoft platforms (Excel, Word, Teams, PowerPoint, etc.)

What Success Looks Like for the Customer Service Supervisor:

Leads by example.
Is willing to jump in and help when the team is overwhelmed.
Holds employees accountable while providing support and coaching.
Makes decisions confidently and communicates clearly.
Builds trust with both customers and employees.
Continuously looking for ways to improve efficiency and service.
Cross training between all 3 market segments (catalog, custom, and central vacuum)

Performance Metrics

Track order accuracy, response times, and customer satisfaction.
Ensure departmental goals are achieved.

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in tallmadge, oh

Customer Service Supervisor

Senior Client Service Manager, Personal Choice Retirement Accounts

Technical Specialist Quote Leader- Field Service

Service Department Supervisor

Automotive Dealership Service Lane Manager

Solar Service Tech- Akron

Lead Service Technician (Levels II, III)

Service Manager - Broadview Heights

Delivery Service Manager / Dispatch Coordinator (7400)

Account Manager - Canton Service

General Manager II - Last Mile & Food Service Operations

Commercial Refrigeration Technician

Industrial Sanitation Services Lead

Direct Support Services Manager/ House Manager

Assistant General Manager - Broadview Heights

Account Manager - Niche Contractor Services

Managed Services Engineer

Restaurant Manager

Lead Food Services Team Member

Deli Lead - Full-Time

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