Top 4339 Support manager Jobs in Tampa Fl

Customer Support Manager
MAKE —Tampa, FL
- Remote
- Mid-level
- Office
- 4 years
- Relocation assistance
- Opportunities for advancement
Quick Apply
13d
Customer Success Manager, Tier 1 (East)
Eltropy Inc. —Tampa, FL
- $125,000 - $135,000 a year
- Remote
- 5 years
- Analysis skills
- Travel
Delivery Manager II
GHX —Tampa, FL
- $32.21 - $43.26 an hour
- Monday to Friday
- Remote
- Computer literacy
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
9d
Licensed Community Association Manager (LCAM) - Condominium
Cabana Club Condo Association —Clearwater Beach, FL
- $65,000 - $85,000 a year
- Email
- 5 years
- Mid-level
- Administrative experience
Quick Apply
7d
Physical Therapist / Clinic Manager
Optimal Performance and Physical Therapies —Saint Petersburg, FL
- $80,000 - $120,000 a year
- Full-time
- Background check
- Private practice
- Physical & Rehabilitation Medicine
- Profit sharing
- Continuing education credits
Quick Apply
10d
Client Administrative Manager
Steward Partners Global Advisory LLC —Largo, FL
- Full-time
- Mid-level
- Office
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
Program Manager
Philip Morris International U.S. —Tampa, FL
- $120,000 - $150,000 a year
- Full-time
- English
- 8 years
- Presentation skills
- Commuter assistance
- Health insurance
Account Manager
VIVA MFG, LLC. —Tampa, FL
- $65,000 - $75,000 a year
- Full-time
- Background check
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Business Development Manager
CRIF Select Corporation —Tampa, FL
- $80,000 - $85,000 a year
- Full-time
- Travel
- Senior level
- Leadership
- Health savings account
- Health insurance
Quick Apply
Production Manager (Food) - 2nd Shift
Fresco Foods, Inc. —Tampa, FL
- $55,000 - $60,000 a year
- Full-time
- Mid-level
- Assembly
- Analysis skills
Quick Apply
4d
Senior Manager Data Enablement
Philip Morris International U.S. —Tampa, FL
- $160,000 - $200,000 a year
- Full-time
- Computer Science
- 8 years
- SQL
- Commuter assistance
- Health insurance
Affordable Property Manager
Confidential —Pinellas Park, FL
- $68,000 - $72,000 a year
- Full-time
- 3 years
- Driver's License
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
2d
Accounting Manager
Granite Communications and Security —Lutz, FL
- $105,000 - $115,000 a year
- Full-time
- Background check
- 7 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Low Voltage Construction Project Manager
Confidential —Tampa, FL
- Full-time
- Background check
- School experience
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
2d
Master Barber / Manager
The Shave Cave —Saint Petersburg, FL
- $2,000 - $4,000 a week
- Full-time
- Barbering License
- Background check
- Mentoring
- Relocation assistance
- Employee discount
Quick Apply
10d
AI/ Automation Manager
Grow Pro Agency —Oldsmar, FL
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
3d
Cath Lab and Risk Manager
Bay Surgical Specialists —Saint Petersburg, FL
- Full-time
- Background check
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
Facilities Manager
McNichols —Tampa, FL
- Full-time
- 5 years
- Travel
- Warehouse
- Disability insurance
- Health insurance
Quick Apply
Microloan Manager
Rising Community Fund, Inc. —Wimauma, FL
- $55,000 - $65,000 a year
- Weekends as needed
- Background check
- Spanish
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Nurse Manager Med/Surg w/ Telemetry
AdventHealth North Pinellas —Tarpon Springs, FL
- $77,758.69 - $144,624.32 a year
- Weekends as needed
- Background check
- CPR Certification
- Nursing
- Paid parental leave
- Disability insurance

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support manager jobs near tampa fl

Customer Support Manager

MAKE -
Tampa, FL

Quick Apply

Job Details

13 days ago

Benefits

Relocation assistance
Opportunities for advancement

Qualifications

Managing teams in a customer support role
Team leadership
Regulatory compliance
Incident Escalation
Performance management
Policy & process development

Full Job Description

About MAKE

At MAKE, we believe creators deserve a banking solution that gets them. One that's fast, intuitive, and built to help them grow. We're building the world's first financial platform tailored to content creators — making it easier to earn, spend, and save money across borders.

MAKE was founded with a specific purpose in mind to address the underserved needs of the Creator Economy often overlooked by traditional banking while bringing forward technology, banking, and global solutions for our Creator Economy Clients.

About the role:

This role requires relocation to The Valley, Anguilla. We provide a relocation package with comprehensive benefits.

We are hiring a Customer Support Manager to lead and scale MAKE's support function as we grow our creator community. This role will be responsible for managing day-to-day support operations, building processes, and ensuring a high-quality, compliant customer experience.

Given our regulated environment, candidates with prior banking, financial services, or licensed FinTech experience will be prioritized. This role will work closely with Compliance, Operations, and Product teams, and may initially report into senior leadership to help establish strong operational foundations.

Key Responsibilities:

Lead and manage a team of Customer Support Associates, including hiring, onboarding, and performance management
Oversee daily support operations across email, chat, and ticketing systems
Ensure timely, accurate, and compliant resolution of customer inquiries
Act as the primary escalation point for complex, high-risk, or compliance-sensitive cases
Collaborate closely with Compliance on AML/KYC/KYB processes and escalations
Design and implement scalable support processes, workflows, and SLAs
Monitor support metrics (e.g., response times, CSAT, resolution rates) and drive continuous improvement
Own and improve internal documentation, knowledge base, and support playbooks
Partner with Product and Operations teams to surface customer insights and improve user experience
Support audits and ensure adherence to regulatory and internal policy requirements

Qualifications:

4–7 years of experience in Customer Support or Operations, with at least 1–2 years in a leadership role
Prior experience in a bank, fintech, or regulated financial institution strongly preferred
Strong understanding of customer support operations and performance management
Experience handling escalations and working with compliance-sensitive processes
Excellent communication, leadership, and problem-solving skills
Customer-first mindset with strong attention to detail and operational rigor
Ability to build processes in a fast-paced, startup environment
Fluency in English (additional languages a plus)

Nice to have Qualifications:

Experience supporting payments, cards, or financial products
Familiarity with AML, KYC, onboarding, or account verification processes
Experience with CRM or ticketing tools (e.g. Zendesk, Intercom)
Experience building or scaling support teams from early stages
Interest in fintech, creators, or digital platforms

What's in it for You:

Competitive Salary: Attractive compensation and relocation package commensurate with experience and skills.
Professional Growth: Opportunities for career advancement and personal development in a fast-growing company.
Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence.
Collaborative and Supportive Team: Working with team members that understands the importance of the work you'll be doing.

Quick Apply

Refine Your Search

support manager jobs in tampa fl

Customer Support Manager

Customer Success Manager, Tier 1 (East)

Delivery Manager II

Licensed Community Association Manager (LCAM) - Condominium

Physical Therapist / Clinic Manager

Client Administrative Manager

Program Manager

Account Manager

Business Development Manager

Production Manager (Food) - 2nd Shift

Senior Manager Data Enablement

Affordable Property Manager

Accounting Manager

Low Voltage Construction Project Manager

Master Barber / Manager

AI/ Automation Manager

Cath Lab and Risk Manager

Facilities Manager

Microloan Manager

Nurse Manager Med/Surg w/ Telemetry

I want to receive the latest job alert for support manager in tampa fl

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