Top 17129 Customer service supervisor Jobs in Texas

Production Supervisor
Wiwynn International Corporation —El Paso, TX
- From $86,800 a year
- Full-time
- Background check
- Spanish
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
Production Supervisor - Manufactured Homes
ResourceMFG —Burleson, TX
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Trade school
- In-person
- Relocation assistance
- Health insurance
Quick Apply
Production Supervisor
Hunter International, Inc —Waxahachie, TX
- $85,000 - $95,000 a year
- Engineering
- Mid-level
- 3 years
Quick Apply
Senior Customer Success Manager - Moveworks
ServiceNow —Austin, TX
- $102,000 - $159,000 a year
- Online Application
- Residential
- Bachelor's degree
- Travel
- Employee stock purchase plan
- Health insurance
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Assistant Service Center Manager
AAA Cooper Transportation (ND) —Dallas, TX
- From $100,000 a year
- Urgently hiring
- Mid-level
- Bachelor's degree
- Leadership
- Health savings account
- AD&D insurance
Quick Apply
CLIENT EXPERIENCE MANAGER - REMOTE
Foodworks —Dallas, TX
- $75,000 - $80,000 a year
- Full-time
- Remote
- Background check
- Customer service
- Mid-level
- Commuter assistance
- Paid holidays
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Correspondence Team Manager, Client Service Center
Louis Vuitton —Irving, TX
- $80,000 - $100,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Supervisor, Member Engagement Service
Oak Street Health —Texas
- $43,888 - $85,068 a year
- Full-time
- Remote
- Google Workspace
- HIPAA
- Bachelor's degree
- Health insurance
- Dental insurance
2d
Customer Service Specialist
Qureos Inc —Houston, TX
- $85,000 - $117,550 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
7d
Customer Experience Manager
Visual Comfort & Co. —Houston, TX
- $110,000 - $115,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Mentoring
- Paid holidays
- Disability insurance
Customer Success Manager
Stable —Richardson, TX
- $70,000 - $110,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Customer Service Representative (Omnicare)
CVS Health —Texas
- $17.00 - $34.15 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Dental insurance
2h
Customer Service Associate
The Travelers Companies, Inc. —Richardson, TX
- $37,400 - $61,600 a year
- Hybrid work
- High school diploma or GED
- Children
- Communication skills
- Wellness program
- Paid holidays
12d
Customer Service Rep
Service Partners —Arlington, TX
- $20 - $40 an hour
- 18 years or older
- Basic math
- Ability to lift 50 pounds
- Wellness program
- Health savings account
Customer Service Manager
DHL —Roanoke, TX
- $70,000 - $104,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Team management
- Paid holidays
- Health insurance
Quick Apply
7d
Customer Services Specialist - Condition Monitoring
Caterpillar —Houston, TX
- $81,370 - $122,060 a year
- Full-time
- Pass drug screening
- Mid-level
- Analysis skills
- Health savings account
- Paid holidays
2d
Healthcare Customer Service Specialist (REMOTE)
GetixHealth —Houston, TX
- $17 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- Research
- AD&D insurance
- Disability insurance
Quick Apply
Customer Support Manager - Texas
Motorola Solutions —Texas
- $75,000 - $90,000 a year
- Full-time
- Remote
- Oracle
- Mid-level
- High school diploma or GED
- Paid parental leave
- Employee stock purchase plan
2d
Supervisor I Contact Center - Kelsey Seybold Clinic - Patient Access Center - Remote
Optum —Pearland, TX
- $49,700 - $88,800 a year
- Full-time
- Remote
- Spanish
- Pass drug screening
- Mid-level
Quick Apply
Customer Experience Supervisor
Integrated Specialty Coverages, LLC —Dallas, TX
- $26.93 - $33.66 an hour
- Remote
- No high school diploma
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
Quick Apply

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Production Supervisor

Wiwynn International Corporation -
El Paso, TX

Quick Apply

Job Details

Full-time
From $86,800 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

J-STD-001 Certification
Spanish
IPC 610
Defect resolution root cause analysis
Lean assembly
IATF 16949:2016
Electronics assembly
Spreadsheets
ERP systems
Corrective and preventive actions (CAPA)
English
ISO 9001
Assembly
Documentation tools
Bachelor's degree
Production management software
Attention to detail
Production planning
Lean Six Sigma
Operational excellence initiatives
Root cause analysis
Quality improvement programs in engineering
Production documentation
Lean manufacturing
Failure analysis

Full Job Description

The Production Supervisor leads a team of assemblers, leads, and inspectors to safely produce high-quality electronic components and subassemblies in a manual, labor-intensive environment. This role plans daily workloads, balances lines, enforces ESD/quality standards, removes bottlenecks, and drives continuous improvement to meet output, cost, and delivery targets.

Key Responsibilities:

People Leadership & Daily Management

· Lead, coach, and schedule a team of [40–60] production associates across manual assembly, team leads, testing, and visual inspection.

· Conduct daily start-up meetings (safety, quality alerts, build plan, headcount), assign work, and rebalance stations to hit takt/time goals.

· Train cross-functional skills (e.g., IPC-A-610 workmanship, ESD handling, hand tools, and best practices); maintain skills matrix.

· Monitor attendance, performance, and behavior; provide feedback, recognition, and corrective actions where needed.

· Safety & Compliance

· Enforce OSHA, ESD controls (ANSI/ESD S20.20), PPE, lockout/tagout, and ergonomic best practices.

· Lead incident response, near-miss reporting, and weekly safety audits; drive corrective/preventive actions (CAPA).

Quality Assurance

· Ensure adherence to work instructions, BOMs, drawings, IPC-A-610/620 workmanship standards, and customer/regulatory requirements (e.g., ISO 9001).

· Perform first-article checks, in-process audits, and final visual inspections; escalate non-conformances and lead root-cause analysis (5 Whys, Ishikawa).

· Contain defects, coordinate rework, and verify effectiveness of corrective actions; track FPY and DPPM.

Production Planning & Execution

· Convert daily/weekly build plans to station-level assignments; maintain WIP flow and minimize changeover losses in manual lines.

· Ensure materials availability (kanban, kitting, point-of-use), tool readiness (calibration, tip condition), and workstation 5S.

· Track and report output vs. plan, takt adherence, labor utilization, and downtime; remove constraints proactively.

Continuous Improvement (Lean)

· Apply Lean methods for manual processes: 5S, standardized work, visual management, line balancing, motion/waste reduction.

· Lead kaizen events focused on ergonomic improvements, setup reduction, and defect prevention (poka-yoke).

· Maintain and improve work instructions, visual aids, and training materials.

Documentation & Systems

· Record production data in MES/ERP (e.g., work orders, scrap, rework, labor booking); ensure lot traceability and device history records.

· Maintain training records, skill certifications, inspection logs, and ESD audit results

Education/Experience:

· Bachelor's degree (related field)

· 2-5 years of experience in manufacturing process management or NPI environment.

Minimum Qualifications:

· Strong knowledge of manual assembly, visual inspection, and ESD handling.

· Familiarity with IPC-A-610 (and/or IPC-J-STD-001) standards; certification is a plus.

· Experience with Lean/5S, standard work, basic root-cause analysis, and continuous improvement.

· Proficiency with production systems (MES/ERP), basic spreadsheet/reporting skills, and shop-floor documentation.

Preferred Qualifications:

· IPC-A-610 or J-STD-001 Certified Specialist/Trainer.

· Experience in high-mix/low-volume environments or NPI ramps.

· Knowledge of test processes (ICT/functional test), torque drivers, and precision hand tools.

· ISO 9001 and/or IATF 16949 familiarity; CAPA and internal audit experience.

· Bilingual (e.g., English/Spanish) in multicultural shop-floor settings.

Core Competencies:

· Team leadership & coaching in a hands-on environment

· Attention to detail and workmanship quality

· Problem solving & decision-making under time pressure

· Communication (clear, respectful, and timely)

· Planning, prioritization, and line balancing

· Safety mindset and accountability

Physical & Work Environment Requirements:

· Stand, walk, and perform fine motor tasks for extended periods; lift up to 30–40 lbs occasionally.

· Frequent use of microscopes, tweezers, soldering irons, torque tools, and small fixtures.

· Work in ESD-controlled production areas.

· PPE as required (ESD smocks/wrist straps, safety glasses, gloves).

Key Performance Indicators (KPIs):

· Safety: TRIR, near-misses, audit scores

· Quality: FPY, DPPM, rework/scrap %, audit pass rate

· Delivery: Schedule adherence/OTD, hours per unit, WIP days

· Productivity: Labor utilization, takt attainment, line balance efficiency

· Engagement: Training completion, cross-skill coverage, turnover/absenteeism

ADA / Reasonable Accommodation Statement

Wiwynn is committed to providing reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Applicants or employees who require accommodation should notify Human Resources.

Equal Employment Opportunity (EEO) Statement

Wiwynn is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to creating an inclusive and diverse workplace.

Job Type: Full-time

Pay: From $86,800.00 per year

Benefits:

401(k)
401(k) 5% Match
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you authorized to work in the U.S. without sponsorship?
What are your salary expectations/requirements?

Education:

Bachelor's (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service supervisor jobs in texas

Production Supervisor

Production Supervisor - Manufactured Homes

Production Supervisor

Senior Customer Success Manager - Moveworks

Assistant Service Center Manager

CLIENT EXPERIENCE MANAGER - REMOTE

Correspondence Team Manager, Client Service Center

Supervisor, Member Engagement Service

Customer Service Specialist

Customer Experience Manager

Customer Success Manager

Customer Service Representative (Omnicare)

Customer Service Associate

Customer Service Rep

Customer Service Manager

Customer Services Specialist - Condition Monitoring

Healthcare Customer Service Specialist (REMOTE)

Customer Support Manager - Texas

Supervisor I Contact Center - Kelsey Seybold Clinic - Patient Access Center - Remote

Customer Experience Supervisor

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