Top 16881 Customer service supervisor Jobs in Texas

Senior Manager - Call Center
Randstad —San Antonio, TX
- $90,000 - $130,000 a year
- Writing skills
- 3 years
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
12d
Call Center Representative - Roadside Assistance
AAA Texas LLC —Coppell, TX
- $18.85 - $20.74 an hour
- Remote
- Microsoft Outlook
- High school diploma or GED
- Typing
- Paid parental leave
- Health insurance
Manager, Customer Support (Remote)
Neumo Holdings LLC —Houston, TX
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
Quick Apply
House Supervisor
Signet Health Corporation —Midland, TX
- Weekends as needed
- Nursing
- Psychiatry
- RN License
BCBA Clinical Supervisor - Flower Mound
THRIVE BEHAVIOR CENTERS LLC —Flower Mound, TX
- $85,000 - $95,000 a year
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Continuing education credits
- Paid parental leave
Quick Apply
Service Manager
United Rentals, Inc. —Midland, TX
- Full-time
- Clean driving record
- Computer literacy
- Mid-level
- Paid parental leave
- Health insurance
Service Manager
United Rentals, Inc. —Odessa, TX
- Full-time
- Clean driving record
- Computer literacy
- Mid-level
- Paid parental leave
- Health insurance
Employee Shuttle Supervisor with Class B and Passenger Endorsement
Confidential —Del Valle, TX
- $25 an hour
- Full-time
- CDL B
- Microsoft Excel
- Oracle
Quick Apply
6d
BCBA Clinical Supervisor I - BTTC
Texana Center —Richmond, TX
- $75,000 - $90,000 a year
- Full-time
- Heavy lifting
- Mid-level
- Residential
- Travel reimbursement
- Continuing education credits
Quick Apply
Litigation Operations Supervisor
Thompson Law —Dallas, TX
- From $70,000 a year
- Full-time
- Background check
- Microsoft Excel
- 3 years
- Health savings account
- Disability insurance
Quick Apply
12d
PRECAST CONCRETE PLANT SUPERVISOR
Camp Logan Cement Works Inc. —Houston, TX
- $120,000 - $160,000 a year
- Full-time
- 5 years
- Supervising experience
- Recruiting
- Health savings account
- Health insurance
Quick Apply
Veterinary Oncology Supervisor
Austin Veterinary Emergency and Specialty Center —Austin, TX
- $28 - $35 an hour
- Full-time
- High school diploma or GED
- In-person
- Senior level
- Continuing education credits
- Health savings account
Quick Apply
Support Supervisor, Transmission Maintenance
Lower Colorado River Authority (LCRA) —Austin, TX
- $136,800 - $162,700 a year
- Full-time
- Background check
- Driver's License
- Human resources
- Health savings account
- Health insurance
Service Manager
Advance Onboarding Solutions —McAllen, TX
- $110,000 - $130,000 a year
- Full-time
- Mid-level
- Supervising experience
- Team management
Quick Apply
Emergency Department Supervisor
Baylor Medical Center at Uptown (10820) —Dallas, TX
- Full-time
- Nursing
- Surgery
- RN License
Service Manager
Grapevine Ford Lincoln —Grapevine, TX
- $80,000 - $100,000 a year
- Full-time
- Background check
- Mechanic experience
- Inventory management
- Health savings account
- Health insurance
Quick Apply
Warehouse Supervisor
Confidential —Sweetwater, TX
- From $65,000 a year
- Full-time
- Mid-level
- Forklift
- Warehouse
- Health savings account
- Health insurance
Quick Apply
Foreman/Supervisor for Asphalt Paving Company
Longhorn Services Inc —Edinburg, TX
- $58,558 - $75,000 a year
- Full-time
- Background check
- Construction site
- Mid-level
Quick Apply
BCBA - Clinical Director/Clinical Supervisor -Texas
Therapz inc —Houston, TX
- $100,000 - $120,000 a year
- 8 hour shift
- Ability to walk for extended periods
- Mid-level
- Clinic
- Tuition reimbursement
- Paid time off
Quick Apply
6d
Pipe Fabrication Shop Supervisor (Nights)
H+M Industrial EPC —Pasadena, TX
- Full-time
- Microsoft Outlook
- Office
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply

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customer service supervisor jobs near texas

Senior Manager - Call Center

Randstad -
San Antonio, TX

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Job Details

$90,000 - $130,000 a year
12 days ago

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

AI use case identification
AI-driven automation

Full Job Description

Salary: $90k - 130k per year + none
Reference: AB_5028528

The Senior Manager of Service Delivery leads day-to-day performance across a multi-team, multi-queue contact center environment. This role is accountable for delivering consistent results against SLA, quality, and productivity targets through manager leadership and disciplined execution.

This leader operates as an execution driver, coach, and innovation owner- responsible for running a high-performing operation while continuously improving how it operates.

salary: $90,000 - $130,000 per year
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Target Achievement: Drive consistent results across all teams and queues for SLA, quality, and productivity metrics.
Real-Time Management: Monitor performance live and execute immediate interventions to close gaps.
WFM Partnership: Collaborate with Workforce Management to optimize staffing levels and priority alignment.
Talent Growth: Lead and mentor managers to own their specific team outcomes and drive bottom-line accountability.
Structured Cadence: Facilitate data-driven 1:1s and performance reviews focused on root-cause analysis and actionable results.
Capability Building: Strengthen manager proficiency in coaching, decision-making, and performance management.
Process Improvement: Identify trends from frontline feedback to prioritize and execute initiatives that improve cost, quality, and CX.
AI & Workflow Adoption: Champion the use of AI-enabled tools (e.g., agent assist, QA automation) to maximize operational efficiency and sustained results
Proactive Mitigation: Identify emerging risks to service levels or customer experience early.
Strategic Escalation: Partner cross-functionally with IT, Product, and WFM to resolve technical or operational challenges with clear context and proposed solutions.

Skills

Coaching
Managing
Maintaining Calendars
Organization
Answering Phones
Oral Communication
Working Independently
Decision Making
Handling Confidential Information
Microsoft Office
Written Communication
Problem Solving
AI Integration (3 years of experience is required)

Qualifications

Years of experience: 5 years
Experience level: Manager

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Quick Apply

Refine Your Search

customer service supervisor jobs in texas

Senior Manager - Call Center

Call Center Representative - Roadside Assistance

Manager, Customer Support (Remote)

House Supervisor

BCBA Clinical Supervisor - Flower Mound

Service Manager

Service Manager

Employee Shuttle Supervisor with Class B and Passenger Endorsement

BCBA Clinical Supervisor I - BTTC

Litigation Operations Supervisor

PRECAST CONCRETE PLANT SUPERVISOR

Veterinary Oncology Supervisor

Support Supervisor, Transmission Maintenance

Service Manager

Emergency Department Supervisor

Service Manager

Warehouse Supervisor

Foreman/Supervisor for Asphalt Paving Company

BCBA - Clinical Director/Clinical Supervisor -Texas

Pipe Fabrication Shop Supervisor (Nights)

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