Top 7852 Director Jobs in Texas

Call Center Director Dallas
WinChoice —Dallas, TX
- $100,000 - $130,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Dental insurance
- 401(k)
13d
Director, UKG
KPMG —Dallas, TX
- $204,725 - $370,530 a year
- Full-time
- 11+ years
- Finance
- Master's degree
- Disability insurance
- Health insurance
Director of Field Operations
Critter Stop —Southlake, TX
- $125,000 - $140,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Senior level
- Leadership
- Paid time off
Quick Apply
2d
Production Control Leader (Director of Supply Chain)
CFAN Company —San Marcos, TX
- $145,000 - $168,000 a year
- Full-time
- Management
- Inventory management
- Customer service
- Disability insurance
- Health insurance
Quick Apply
Director Mission Services - Mission Services
Christus Health —Corpus Christi, TX
- Full-time
- Management
- Master's degree
- Senior level
7d
Senior Director
Texas Tech Univ Health Sciences Ctr —Belton, TX
- $110,000 - $130,000 a year
- Senior level
Director, Executive & Internal Communications
Susan G. Komen —Dallas, TX
- $97,000 - $124,000 a year
- Full-time
- Remote
- 7 years
- Research
- Master's degree
- Dental insurance
- Tuition reimbursement
6d
Director, Vendor Management
Centene —Texas
- $134,600 - $249,000 a year
- Full-time
- Remote
- 7 years
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
7d
Program Director
HCLTech —Dallas, TX
- From $244,800 a year
- Senior level
12d
Director - People Strategy
Baker Tilly Advisory Group, LP —Dallas, TX
- $175,000 - $315,000 a year
- Full-time
- Bachelor's degree
- Senior level
- Business
Quick Apply
4d
Senior Director, Multifamily
Cushman & Wakefield —Frisco, TX
- $153,000 - $180,000 a year
- Full-time
- 5 years
- Office
- Real Estate License
- Health savings account
- Disability insurance
Quick Apply
Director of Safety Services
Alert Rescue —Southlake, TX
- $180,000 - $240,000 a year
- Full-time
- Hybrid work
- Background check
- Up to 50% travel
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Director, Technology Delivery
Invitation Homes —Dallas, TX
- $127,200 - $220,480 a year
- Overtime
- Office
- 3 years
- Bachelor's degree
- Disability insurance
- Health insurance
5d
Regional Director of Operations
First Coast Security —Dallas, TX
- $150,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Office
Quick Apply
Director of Operations
The Redick Group LLC (external recruiter) —Wimberley, TX
- $150,000 - $190,000 a year
- Full-time
- Background check
- Ability to walk for extended periods
- System design
- Paid holidays
- Paid time off
Quick Apply
Senior Director, Provider Experience
Oscar Health —Dallas, TX
- $196,732 - $258,211 a year
- Overtime
- Remote
- Master's degree
- Bachelor's degree
- Recruiting
- Paid parental leave
- Paid holidays
Quick Apply
Quality Director
Kone —Dallas, TX
- $167,400 - $252,735 a year
- Full-time
- Remote
- Bachelor of Science
- 8 years
- Bachelor's degree
- Commuter assistance
- Health savings account
6d
Director, Student and Family Support
Bezos Academy —Dallas, TX
- $132,000 - $250,000 a year
- Email
- School experience
- Preschool
- Bachelor's degree
- Paid parental leave
- Paid holidays
Associate Managing Director
Texas Tech University —Lubbock, TX
- Management
- Senior level
6d
Assistant Director of Community Services
City of Denton, TX —Denton, TX
- $101,920 - $132,496 a year
- Weekends as needed
- Customer service
- Pass drug screening
- Office
- Paid holidays
- Disability insurance

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Call Center Director Dallas

WinChoice -
Dallas, TX

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Job Details

Full-time
$100,000 - $130,000 a year
13 days ago

Benefits

Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Optimizing workflow processes
Performance dashboard reports
Operational analysis
Staff supervision
Customer retention strategy
Team supervision
Sales analytics & reporting tools
Managing teams in a customer support role
Sales analysis
Process improvement
Sales team management
Sales data analysis
Team development
Sales conversion rate (success metric)
Bachelor's degree
Sales coaching
Business operations
Sales leadership
Process management
Call center management

Full Job Description

Job Overview

The Call Center Director will lead a dynamic inside sales team within a fast-growing home services company, driving appointment-setting performance that directly impacts revenue. This leadership role requires strategic oversight of people, processes, and metrics to optimize call center operations and sales outcomes.

Key Responsibilities

Manage and develop a team of 70 call center agents, team leads, and supervisors to ensure high performance and continuous growth
Recruit, onboard, and mentor staff to build a strong leadership pipeline and maintain a motivated, skilled workforce
Establish and enforce performance expectations, conducting regular coaching and call reviews to improve agent skills and close performance gaps
Own and analyze key performance indicators such as cost per appointment, show rate, and conversion rates, using dashboards and reports to monitor progress
Identify root causes of performance issues through data analysis and implement corrective action plans to meet targets
Develop and refine call scripts, objection handling, and appointment-setting processes to enhance efficiency and compliance
Oversee scheduling, staffing, and quality assurance processes to ensure service-level goals are met during peak periods

Required Qualifications

Minimum of 3 years experience managing a call center or inside sales team with at least 50 representatives
Proven track record of improving sales conversion and customer retention metrics
Strong proficiency in data analysis, performance dashboards, and reporting tools
Experience working in fast-paced, systems-driven, results-oriented environments
Excellent leadership, coaching, and influence skills with the ability to motivate teams
Knowledge of call center operations, KPIs, and process optimization

Preferred Qualifications

Experience in home services, solar, roofing, or similar direct-to-consumer trades
Background in managing P&L and controlling labor and operational costs
Familiarity with CRM systems, dialers, and lead management tools
Bachelor’s degree in business, management, or related field

Application Process Upload resume or apply without one AI-powered application review Email confirmation required Potential AI interview invitation

Pay: $100,000.00 - $130,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

director jobs in texas

Call Center Director Dallas

Director, UKG

Director of Field Operations

Production Control Leader (Director of Supply Chain)

Director Mission Services - Mission Services

Senior Director

Director, Executive & Internal Communications

Director, Vendor Management

Program Director

Director - People Strategy

Senior Director, Multifamily

Director of Safety Services

Director, Technology Delivery

Regional Director of Operations

Director of Operations

Senior Director, Provider Experience

Quality Director

Director, Student and Family Support

Associate Managing Director

Assistant Director of Community Services

I want to receive the latest job alert for director in texas

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