Top 30 Service desk technician ii Jobs in Texas

IT Service Desk Specialist II
BRS —San Antonio, TX
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Profit sharing
- Paid holidays
IT User Support Technician II
Central Health —Austin, TX
- Full-time
- Hybrid work
- Mid-level
- 3 years
- High school diploma or GED
5d
Senior Help Desk Technician II
Contact Government Services, LLC —Austin, TX
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Tier 2 Help Desk Specialist
Systems Engineering Solutions Corporation —Austin, TX
- Full-time
- Computer Science
- Mid-level
- 3 years
- AD&D insurance
- Disability insurance
Quick Apply
7d
Service Desk Technician II
Mytech Partners —Texas
- $50,000 - $80,000 a year
- 8 hour shift
- Mid-level
- Office
- 3 years
- Profit sharing
- Disability insurance
Quick Apply
Voice L2 Technician
In-Telecom —Texas
- $55,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
IT Support Technician Level II
Novatae Risk Group —Dallas, TX
- Full-time
- Mid-level
- Windows
- Travel
Quick Apply
IT Service Desk L2 - L3 Support Technician
Vintage IT Services —Austin, TX
- $70,000 - $80,000 a year
- Full-time
- Google Workspace
- Windows
- Residential
- Health insurance
- Paid time off
Quick Apply
Escalation (L2) Technician - Arlington, TX
in-telecom.com/ —Texas
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- Analysis skills
- Dental insurance
- Vision insurance
Quick Apply
Help Desk Technician Tier II
T and T Consulting Services Inc —San Antonio, TX
- Full-time
- System design
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
8d
IT Help Desk Support II Plano, Texas, United States
TCP Software —Plano, TX
- 8 hour shift
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
LAN Support Technician II
UNICOM ENGINEERING INC —Plano, TX
- $55,000 - $61,000 a year
- Microsoft Excel
- Microsoft Outlook
- Basic math
Quick Apply
Onsite IT Support Technician - Tier 1/Tier 2
General Technologies, Inc. —Stafford, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
13d
Service Desk Technician II
IBC Bank —San Antonio, TX
- Full-time
- Writing skills
- Mid-level
- Office
4d
Desktop Support Engineer (Level 2)
NSC Global —Houston, TX
- Urgently hiring
- 5 years
- Research
- Mid-level
Service Specialist II
XPERTECHS —Plano, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Health insurance
- 401(k)
Quick Apply
Technician II, Service Desk
PDS Health —Irving, TX
- $27.50 - $37.30 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
19h
Endpoint Support Technician II
Stifel —Dallas, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
1d
Operations Technician II
Tierpoint —Dallas, TX
- $21.01 - $31.66 an hour
- Weekends as needed
- Mid-level
- Windows
- Mentoring
Tech Analyst II
OneOncology —Fort Worth, TX
- Full-time
- Azure
- Mid-level
- 3 years
Quick Apply

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service desk technician ii jobs near texas

IT Service Desk Specialist II

BRS -
San Antonio, TX

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Job Details

Full-time

Benefits

Profit sharing
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
IAT
CompTIA Security+
IAT Level II

Full Job Description

Vista Global Solutions, LLC (VGS) is a government contracting and consulting firm supporting several federal agencies and military installations across the U.S. We are seeking an IT Service Specialist II to join our ongoing mission in San Antonio, TX.

What You'll Do:

Professionally communicate with customers while being able to breakdown technical information for customers to understand.
Provide deskside support in the following categories: LAN, WAN, wireless LAN, software, hardware, network, administrative, virtualized private network (VPN), and special projects as approved by the Government and as directed by other DHA Enterprise Support Elements for systems supporting primarily Non-Classified Internet Protocol Router Network (NIPRNet) systems.
Maintain workstation/laptop operational baselines through established processes and procedures that include potential or periodic risk reviews as required by DHA Enterprise Support Teams and/or as mandated by DoD/DHA policies and directives
Provide hardware support inclusive of, but is not limited to on-site IT support, troubleshooting, integration, configuration, and installation of authorized hardware software and peripherals. The Contractor shall assist with all required equipment staging, burn-in, installation, and testing
Resolve computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems
Escalate complex technical issues to appropriate MHS ServiceNow assignment group
Responds to trouble tickets to resolve user problems.
Under general supervision, provide technical software, hardware and network problem resolution to the user community by performing question/problem diagnosis and guiding users through step-by step solutions in a call center environment; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist Network Technicians; troubleshoot network printer problems; pass more complex end-user problems on to Network Technicians; conduct hardware and software inventory database maintenance and reporting; and perform related work as required.
Maybe required to work across multiple departments such as Desktop Support, Asset Management, Integration or Knowledge Management as required.

What You Bring:

Must have experience with Windows 11 operating system.
This position is pending a T3 for suitability background investigation. Active Secret clearance is preferred.
Certification requirements to meet IAT II, CE requirements (Sec+ plus a computing level certification)
Education requirements are a bachelor’s degree or equivalent experience.

What We Offer:
VGS offers a competitive benefits package to include: paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement

Apply Now

Refine Your Search

service desk technician ii jobs in texas

IT Service Desk Specialist II

IT User Support Technician II

Senior Help Desk Technician II

Tier 2 Help Desk Specialist

Service Desk Technician II

Voice L2 Technician

IT Support Technician Level II

IT Service Desk L2 - L3 Support Technician

Escalation (L2) Technician - Arlington, TX

Help Desk Technician Tier II

IT Help Desk Support II Plano, Texas, United States

LAN Support Technician II

Onsite IT Support Technician - Tier 1/Tier 2

Service Desk Technician II

Desktop Support Engineer (Level 2)

Service Specialist II

Technician II, Service Desk

Endpoint Support Technician II

Operations Technician II

Tech Analyst II

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