Top 27 Inbound customer service representative Jobs in Toledo, Oh

Customer Service Representative - Erie Home
Erie Home —Toledo, OH
- Overtime
- Mid-level
- Office
- 3 years
- Paid parental leave
- Health insurance
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10d
Client Care Representative
All Seasons Heating, AC & Plumbing —Toledo, OH
- $18 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
10d
Customer Service Representative
Betco Corporation —Bowling Green, OH
- Bilingual
- Microsoft Outlook
- Computer literacy
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Sales & Service Representative
MRC Global —Toledo, OH
- Full-time
- Mid-level
- Office
- Driver's License
Customer Service Representative
The Andersons, Inc. —Gibsonburg, OH
- Email
- Mid-level
- Forklift
- High school diploma or GED
1d
INSIDE SALES REPRESENTATIVE
Toledo Steel Supply, Inc. —Erie, MI
- ERP systems
- Research
- Office
- Profit sharing
- Health insurance
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Inside Sales Representative
OnlineMetals.com —Northwood, OH
- Mid-level
- Communication skills
- Health insurance
- Tuition reimbursement
Area Supervisor
Ross Stores —Holland, OH
- Weekends as needed
- Merchandising
- Sanitation
- English
Business Development Representative
Aktion Associates, Inc —Maumee, OH
- Call employer
- Marketing
- Research
- Mid-level
- 401(k) matching
Inside Sales Consultant
Guardian Alarm Company —Toledo, OH
- Mid-level
- Office
- Residential
Quick Apply
BDC
Allen Chevrolet Cadillac Inc —Monroe, MI
- $40,000 - $55,000 a year
- Full-time
- Dealership
- Mid-level
- Under 1 year
- Paid training
- Dental insurance
Quick Apply
7d
B2B IT Services and Products Sales Representatives
PCC-IT International —United States
- Up to $500,000 a year
- Contract
- Remote
- Background check
- Hospitality
- Marketing
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Assistant Operating Director
Cornerstone Caregiving —Maumee, OH
Client Management: Handle client escalations, conduct check-up calls, and complete. State Required Supervisory Visits: Ensure compliance with state standards as…
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Client Care Representative
All Seasons Heating, AC & Plumbing —Toledo, OH
Answer inbound calls and respond to customer inquiries regarding HVAC and plumbing services. Collaborate with field technicians and office staff to ensure…
$18 an hour
Quick Apply
10d

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Customer Service Representative - HVAC
The Habegger Corporation —Columbus, OH
Answer inbound calls promptly and professionally, addressing customer inquiries related to HVAC products and services.
$43,000 - $45,000 a year
Quick Apply
5d
Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
5d

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Customer Service Representative - Erie Home

Erie Home -
Toledo, OH

Quick Apply

Job Details

Full-time
10 days ago

Benefits

Paid parental leave
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
Employee discount
Gym membership
Opportunities for advancement
Retirement plan

Qualifications

Objection handling (sales technique)
Quality data entry

Full Job Description

About Erie Home

At Erie Home, we are powered by people on a single mission to make homeownership easy. We’ve crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Erie Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-year recipient of Top Workplaces recognition.

From competitive medical benefits to people-focused committees like the Women’s Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Erie Home a workplace where you can win every day. Come grow your career with us.

Why Erie Home

We Win – Being driven every day to win is who we are
People Powered – Recognized as a top Ohio and U.S. workplace by Great Place to Work®, Energage, and more
Family Feel with Enterprise-Level Resources – You are important to us, and we’ve built a culture you’ll love
Support – Inclusion, sustainability, and reliability surround everything we do
Personal Growth – Dedicated to providing resources and encouragement for employee growth
Mobility – Locations throughout the U.S. and Canada, with continued expansion

About the Role

The Service Admin handles customer inbound and outbound calls, primarily with customers post-sale, but also answers general company questions for internal and external customers. This role schedules customer service calls and other customer service activities as needed. This position is required to review completed service tickets from the field for quality assurance. Will answer and resolve any questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers.

Key Responsibilities:

Provide excellent customer service during all inbound/outbound phone calls while maintaining effective relationships with peers, multiple internal/external customers and senior leaders.
Review contract with customer post-sale to ensure accuracy and completeness.
Schedule installation with the customer and assign the job to an installation contractor.
Schedule service customers with local technicians, as needed.
Review completed service tickets for quality assurance in region.
Act as a liaison and corporate contact for Leaf Home installation and service teams at the local office in assigned region.
Be flexible in performing any task deemed necessary to support department and/or company-wide initiatives.
May process change orders.

Requirements:

3 years of experience in customer communication.
Ability to handle and overcome customer objections.
Proficient in computer use and data entry.

Travel Requirements:

No travel required (stationary work location).

Overtime/Additional Hours Requirements:

Additional and non-standard hours may be required (exempt).

Physical Requirements:

Normal office environment.
Performs indoor work in a climate-controlled environment.
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Are We Your Company?

Focused on Growth Erie Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada, our diverse team spans marketing, sales, installation, and service. We are committed to employee growth through:

Innovating, Always – Providing cutting-edge solutions for employees and customers
Partnering with Our Customers – Building trusted relationships at the core of everything we do
Empowering Employees – Creating opportunities for growth and success in a supportive environment
Supporting Our Communities – Giving back to the places our customers and employees call home

What We Offer

Industry-leading compensation package
Competitive medical, dental, and vision benefits after 60 days
Retirement savings plan with company match
Paid parental leave and generous paid time off programs
Comprehensive health, wellbeing, financial wellness, and childcare benefits
Opportunities for growth and advancement

Additional Perks

Employee assistance program with 24/7 legal, financial, and counseling support
Employee discount marketplace with thousands of savings options
Flexible Gym membership
Employee resource groups, including VetConnect and the Women’s Committee

Awards and Recognition

Erie Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and is Great Place to Work® Certified™. Additional recognitions include:

Remodeling 550 list placements
Qualified Remodeler Top 500 rankings
Smart Culture Awards for employee-focused culture
Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition

Diversity and Equal Opportunity

Erie Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law.

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inbound customer service representative jobs in toledo, oh

Customer Service Representative - Erie Home

Client Care Representative

Customer Service Representative

Sales & Service Representative

Customer Service Representative

INSIDE SALES REPRESENTATIVE

Inside Sales Representative

Area Supervisor

Business Development Representative

Inside Sales Consultant

BDC

B2B IT Services and Products Sales Representatives

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