Top 3 Overnight concierge Jobs in Toledo Oh

Night Auditor / 2nd Shift Front Desk Agent
Residence Inn Toledo West —Toledo, OH
- $14 - $16 an hour
- Part-time
- Hotel
- Administrative experience
- In-person
- Paid time off
- Employee discount
Quick Apply
4d
Housekeeper, Front Desk,
Fairfield Inn & Suites by Marriott Toledo North —Toledo, OH
- $13 - $15 an hour
- Part-time
- Hotel
- Accounting
- Front desk
- Employee discount
Quick Apply
10d
Hotel Night Auditor
Fairfield Inn & Suites by Marriott Toledo North —Toledo, OH
- $13 - $15 an hour
- Part-time
- Mid-level
- Team management
- Cleaning
Quick Apply

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Security Officer (Overnight) - Hilton Columbus Downtown
Hilton —Columbus, OH
As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with…

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Night Auditor / 2nd Shift Front Desk Agent

Residence Inn Toledo West
Toledo, OH

Quick Apply

Job Details

Part-time | Full-time
$14 - $16 an hour
4 days ago

Benefits

Paid time off
Employee discount

Qualifications

Night audit
Administrative experience
Hotel customer satisfaction operations
Telephone systems
Multi-line phone systems
Client interaction via phone calls

Full Job Description

Overview
Join our dynamic hospitality team as a Night Auditor / 2nd Shift Front Desk Agent, where your energy and enthusiasm will create memorable experiences for our guests during the overnight hours. In this vital role, you will be the first point of contact for guests arriving late or checking out early, ensuring smooth operations while delivering exceptional customer service. Your expertise in hotel , guest relations, and communication will help foster a welcoming environment that keeps our guests satisfied and coming back. This position offers an exciting opportunity to combine hospitality skills with night-time operations, all while working in a vibrant hotel setting.

Responsibilities

Manage guest check-ins and check-outs efficiently during the overnight shift, ensuring accuracy and friendliness.
Conduct nightly audits of guest accounts, reservations, and billing to maintain financial accuracy and reporting.
Handle guest inquiries and resolve issues promptly using excellent customer service skills and phone etiquette.
Monitor security systems, CCTV footage, and perform visual inspections of the property to ensure safety and security.
Maintain detailed shift reports, incident logs, and audit documentation to support seamless operations.
Assist with administrative tasks such as updating reservation systems, managing multi-line phone systems, and processing guest requests.
Provide guest services that enhance overall satisfaction, including concierge assistance, local recommendations, and hospitality support.

Qualifications

Proven experience in hotel management or front desk roles within a hospitality environment.
Strong knowledge of night audit procedures, guest services, and hotel operations.
Excellent communication skills with proficiency in phone etiquette and multi-line phone systems.
Demonstrated ability to handle guest relations with professionalism, patience, and enthusiasm.
Familiarity with hospitality management software and hotel experience is preferred.
Ability to work independently during night shifts while maintaining high standards of hospitality excellence. Join us in creating memorable stays by providing outstanding service during the quiet yet crucial overnight hours!

Pay: $14.00 - $16.00 per hour

Benefits:

Employee discount
Paid time off

Work Location: In person

Quick Apply

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overnight concierge jobs in toledo oh

Night Auditor / 2nd Shift Front Desk Agent

Housekeeper, Front Desk,

Hotel Night Auditor

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