Top 60 It support Jobs in Tonawanda, Ny

Technical Support Specialist
Mueller Reports —Tonawanda, NY
- $19 - $25 an hour
- Full-time
- Microsoft Excel
- Azure
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Technical Services & Support Specialist
Employer Services Corporation —Amherst, NY
- $25.00 - $26.44 an hour
- Hybrid work
- Microsoft Excel
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
IT Help Desk Technician II
Buffalo Games, Inc —Buffalo, NY
- $21 - $25 an hour
- Full-time
- ERP systems
- Mid-level
- Windows
- Health insurance
- Dental insurance
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6d
IT Help Desk Technician
RubixComm —Buffalo, NY
- $20,000 - $80,000 a year
- Full-time
- Mid-level
- Windows
- Linux
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11d
Temporary IT Service Desk Technician
NOCO Energy Corp —Tonawanda, NY
- $24 - $28 an hour
- Temporary
- Computer science
- Computer Science
- Mid-level
- Paid training
- Health savings account
Quick Apply
IT Help Desk Technician I
Centivo —Buffalo, NY
- $27.89 - $30.29 an hour
- Full-time
- Mid-level
- Office
- Windows
2d
Microcomputer Repair Technician
Sweet Home Central School District —Amherst, NY
- $20.60 - $27.00 an hour
- Google Workspace
- Customer service
- Mid-level
11d
Information Technology Support Specialist
UBMD Internal Medicine —Buffalo, NY
- $24.00 - $27.50 an hour
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Help Desk Support Technician
SAIC —Buffalo, NY
- $40,001 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
IT Support Specialist
CUBRC INC —Buffalo, NY
- $60,000 - $90,000 a year
- Weekends as needed
- Azure
- Mid-level
- Office
- Paid holidays
- Dental insurance
Level II Technician
Copeland Technology Solutions —Amherst, NY
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
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User Support Technician/Desktop Support
UB Associates —Buffalo, NY
- $65,000 - $70,000 a year
- Extended hours
- Classroom
- Mid-level
- Driver's License
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IT Specialist (Buffalo)
BUFFALO ACADEMY OF SCIENCE CHARTER SCHOOL —Buffalo, NY
- $53,000 - $60,000 a year
- School experience
- Google Workspace
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
Maintenance Technical Support Call Analyst
Linde —Tonawanda, NY
- $63,375 - $92,950 a year
- Maintenance
- Experience equivalent to degree accepted
- Associate's degree
- Paid holidays
- Disability insurance
IT Support Analyst (Edwards Vacuum)
Atlas Copco Group —Buffalo, NY
- $33.78 - $42.23 an hour
- Mid-level
- Office
- Windows
- AD&D insurance
- Paid holidays
Senior Technical Asst Info Systems (NY Helps) - FT - Day Shift
Erie County Medical Center —Buffalo, NY
- $26.45 - $34.60 an hour
- Part-time
- Computer Science
- Hospital
- High school diploma or GED
Information Technology Coordinator
Bryant and Stratton College —Orchard Park, NY
- $23.08 - $25.48 an hour
- Overtime
- Computer Science
- Inventory management
- Customer service
- Health savings account
- Health insurance
107 - IT Technician Specialist
COMMUNITY ACTION ORGANIZATION OF WESTERN NEW YORK INC —Buffalo, NY
- $55,000 - $60,000 a year
- Full-time
- Computer Science
- Mid-level
- Ability to climb stairs
Quick Apply
IT Support Specialist
Metalico —Buffalo, NY
- $64,000 - $75,000 a year
- Full-time
- Computer Science
- Up to 50% travel
- ERP systems
Quick Apply
12d
IT Support Specialist (Level 1)
Alternative Information Systems —Buffalo, NY
- $17.50 - $19.50 an hour
- Weekends as needed
- Windows
- High school diploma or GED
- Driver's License
- Health savings account
- Health insurance
Quick Apply

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it support jobs near tonawanda, ny

Technical Support Specialist

Mueller Reports -
Tonawanda, NY

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Job Details

Full-time
$19 - $25 an hour

Benefits

Health savings account
Health insurance
401(k)
Flexible spending account
Paid time off
Life insurance

Qualifications

Microsoft Excel
Wireless networking
VLAN

Full Job Description

Company Overview:

Mueller Reports has been a national services provider for over 40 years. We are recognized by lenders and top insurance carriers for providing industry leading time service, quality, customer service and technology. Mueller takes pride in recruiting and training motivated individuals for either full or part time careers in the real estate reporting industry.

Job Description:

The purpose of the Technical Support Specialist is to provide first class client and user/help desk support for a 2000+ user, multi-site environment through tickets received via Jira ticketing system and phone. This position will primarily consist of help desk related tasks. Other responsibilities include hardware and software setup, installation, troubleshooting, maintenance and other network or systems level tasks.

This job is a technical position and a successful candidate should have a strong knowledge of computers, diagnostic and repair techniques, the ability to learn and apply technical knowledge in an agile, challenging work environment, and the ability to follow procedures and policies. This position reports directly to the Manager of IT Systems.

Shift: Full Time weekdays and weekend shifts

Location: Tonawanda, NY. Relocation is not provided. Potential remote hours available after initial on-premises training period.

Duties & Responsibilities:

Provide technical support for on-premises and remote employees, and customers via Jira ticketing system and telephone, including email, Teams chat and/or remote access
Meet SLAs to ensure timely issue resolution of tickets and follow-up with all clients
Properly coordinate and escalate unresolved issues to other support tiers
Troubleshoot Microsoft Windows 11 and occasionally MacOS
Troubleshoot mobile device issues (Apple and Android phones and tablets)
Diagnose and correct problems with computer software and hardware
Assist with servicing, upgrading, and deploying computer systems and peripherals
Create, update and document knowledgebase articles, procedures, and resolution steps
Network cabling, punch down, and crimping
Miscellaneous duties as assigned
Occasional weekend work and after hours are required

Required experience:

1+ years relevant IT or technical support experience
Strong written, typing and oral communication skills
Experience and proficiency with Microsoft Office products (Teams, Outlook, Excel, Word, etc.)
Basic knowledge of networking (DNS, DHCP, IP configuration, VLAN, wireless, etc.)
Be able to work independently as well as collaborate in a team environment

Preferred experience:

Office 365 administration
Experience with Windows 11, Windows Server 2025 and earlier and Active Directory.
Cloud Administration (Microsoft Azure)
Microsoft Group Policy and WSUS management.
Virtualization software (VMware, Hyper-V, Citrix)
Linux experience
Familiarity with JIRA helpdesk and/or Confluence or ticketing systems

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

401(k)
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off

Ability to Commute:

Tonawanda, NY 14150 (Required)

Ability to Relocate:

Tonawanda, NY 14150: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in tonawanda, ny

Technical Support Specialist

Technical Services & Support Specialist

IT Help Desk Technician II

IT Help Desk Technician

Temporary IT Service Desk Technician

IT Help Desk Technician I

Microcomputer Repair Technician

Information Technology Support Specialist

Help Desk Support Technician

IT Support Specialist

Level II Technician

User Support Technician/Desktop Support

IT Specialist (Buffalo)

Maintenance Technical Support Call Analyst

IT Support Analyst (Edwards Vacuum)

Senior Technical Asst Info Systems (NY Helps) - FT - Day Shift

Information Technology Coordinator

107 - IT Technician Specialist

IT Support Specialist

IT Support Specialist (Level 1)

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