Top 5 Service writer Jobs in Towanda, Pa

Service Advisor - Construction & Industrial Equipment
Best Line Equipment —Towanda, PA
- $21 - $25 an hour
- Full-time
- Clean driving record
- Dealership
- Computer literacy
- Health savings account
- Disability insurance
Quick Apply
1d
Experienced Service Advisor
WILLIAMS AUTO GROUP —Sayre, PA
- $35,000 - $68,000 a year
- ASE Certification
- Dealership
- Mid-level
- Health insurance
- Dental insurance
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3d
Automotive Service Writer/NYS Inspector
J and R Auto Repair of Waverly LLC —Waverly, NY
- $25 - $30 an hour
- Full-time
- Mid-level
- Driver's License
- In-person
- Paid time off
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7d
Automotive Assistant & Service Managers
Mavis Tire Supply —Sayre, PA
- $40,000 - $65,000 a year
- Online Application
- 18 years or older
- Mid-level
- US work authorization
- Paid holidays
- Health insurance
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8d

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service writer jobs near towanda, pa

Service Advisor - Construction & Industrial Equipment

Best Line Equipment -
Towanda, PA

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Job Details

Full-time
$21 - $25 an hour
1 day ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer communication

Full Job Description

Are you someone who can talk to a customer about a machine problem, work with a technician to determine what needs to be done, and keep the repair moving from start to finish?

We're looking for an experienced Service Advisor to join our Towanda, PA team. This is a key customer-facing position that connects our customers with our service technicians, parts department, and service management team.

The right person will be organized, responsive, comfortable around equipment, and confident communicating both technical information and repair costs to customers.

What You'll Do:

Serve as the primary point of contact for customers throughout the repair process
Build strong customer relationships through professional, timely, and knowledgeable service
Listen to customer concerns, document repair requests, and communicate equipment issues clearly, and estimated labor
Track repair progress and keep customers informed of status, delays, additional repairs, and completion times
Prepare accurate estimates for parts, labor, and total repair costs
Obtain customer approval for repairs and communicate changes to the original estimate
Process warranty claims and maintain accurate repair documentation
Coordinate parts requirements with the Parts Department
Maintain accurate customer and equipment records
Review completed work and prepare final customer invoices
Follow up with customers after repairs to ensure their needs were met
Help ensure repairs move efficiently from initial customer concern through final delivery

What We're Looking For:

We're looking for someone who enjoys working with people and has an interest in equipment and how it works.

Strong candidates may come from a service advisor, service writer, equipment technician, parts, dealership, automotive, diesel, agricultural, or industrial equipment background.

The ideal candidate will have:

Excellent customer service and communication skills
Strong organization and attention to detail
The ability to manage multiple repairs and priorities at the same time
Comfort discussing repair needs, estimates, parts, and labor with customers
The ability to communicate effectively with technicians and service management
Basic understanding of mechanical, hydraulic, electrical, or diesel systems
Experience working with construction, industrial, agricultural, aerial, or heavy equipment is strongly preferred
Computer proficiency and the ability to learn service and dealership software
A valid driver's license and clean driving record

A high school diploma or equivalent is preferred.

Schedule

Full-time
Monday - Friday
Seasonal Saturday rotation may apply

Pay Range: $21.00 - $25.00/hr. (dependent upon experience)

Job Type: Full-time

Benefits:

401(k) with partial company match
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Why Best Line Equipment?

For over 40 years, Best Line Equipment has been family-owned, and that still shows in how we treat our people. With 15+ locations across PA, MD, and NJ - and growing, there's real opportunity here for anyone ready to build a career. We're passionate about helping our employees grow professionally, work as a team, and take pride in serving our customers. Our culture runs on job satisfaction, diversity, and shared accountability. We've been voted Top 100 Best Places to Work in Pennsylvania multiple years running because we've earned it. Come grow with us.

#MP

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service writer jobs in towanda, pa

Service Advisor - Construction & Industrial Equipment

Experienced Service Advisor

Automotive Service Writer/NYS Inspector

Automotive Assistant & Service Managers

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