Top 5509 Dispatch manager Jobs in Towson, Md

Customer Service Advocate I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $32,256 - $59,136 a year
- Full-time
- Remote
- High school diploma or GED
- US work authorization
- 1 year
- 401(k)
Quick Apply
11d
Customer Service Advocate II (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $39,240 - $71,940 a year
- Full-time
- Remote
- Research
- Mid-level
- 3 years
- 401(k)
Quick Apply
11d
ELECTRIC POWER GENERATION (EPG) SERVICE MANAGER
Carter Machinery Company, Inc. —Elkridge, MD
- $85,000 - $115,000 a year
- Sales
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Personal Lines Account Manager – Independent Insurance Agency (Towson, MD)
Goldsborough Independent Insurance Services —Towson, MD
- $17 - $32 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
8d
Clinical Shift Supervisor - Respiratory Care Services - Evening
Respitech Medical Services, INC —Baltimore, MD
- $60 an hour
- Full-time
- Background check
- PALS Certification
- BLS Certification
- Health savings account
- Health insurance
Quick Apply
9d
Office Manager
Roof Management Services, LLC —New Freedom, PA
- $24 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
Project Manager - Civil Construction
Stella May Contracting, Inc. —Nottingham, MD
- $90,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Health insurance
- Dental insurance
Quick Apply
Property Manager
Rushmore Management —Brooklyn, MD
- $75,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Marketing Account Manager
AltaVista Strategic Partners —Baltimore, MD
- $50,000 - $60,000 a year
- Full-time
- Marketing
- Customer service
- Office
Quick Apply
Radiology Quality Control Manager
MedStar Radiology Network - Washington, D.C. & Maryland —Bel Air, MD
- Full-time
- Anatomy knowledge
- Mid-level
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
Construction Project Manager
Nichols Contracting Inc. —Columbia, MD
- $100,000 - $120,000 a year
- Full-time
- Construction site
- 5 years
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Restaurant Assistant General Manager
Noodles & Company —Bel Air, MD
- $46,000 - $56,000 a year
- Multiple hires
- 18 years or older
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Project Manager - Insurance Restoration (AAction Home Repairs)
Strongpoint Talent —Millersville, MD
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Residential
- Driver's License
- Fuel card
- Paid holidays
Quick Apply
Business Development Manager
Car Keys Express —Bel Air, MD
- Up to 50% travel
- 5 years
- Writing skills
Quick Apply
Finance Manager
Success for All Foundation —Towson, MD
- $87,000 - $91,000 a year
- Full-time
- Hybrid work
- CPA
- Office
- 3 years
- Health savings account
- Disability insurance
Quick Apply
Concrete Estimator/Project Manager
Camm Concrete LLC —Baltimore, MD
- $85,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Management
- 5 years
- Health insurance
- Dental insurance
Quick Apply
PROGRAM MANAGER- Baltimore County
Richcroft —Sparks, MD
- $65,000 a year
- Weekends as needed
- Experience working with individuals with developmental disabilities
- Clean driving record
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Defense Logistics Coordinator (HAZMAT)
SBAS Group —Baltimore, MD
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- 5 years
- Continuous improvement
- Travel
Quick Apply
10d
Clinical Therapist & Case Manager (Hybrid) LMSW, LGPC, LCSW-C, LCPC
BTST Services —Baltimore, MD
- $75,000 a year
- 8 hour shift
- Hybrid work
- Licensed Clinical Social Worker
- Adults
- HIPAA
- Paid training
- Continuing education credits
Quick Apply
RN Unit Manager
FutureCare —Randallstown, MD
- $94,000 - $102,000 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Tuition reimbursement
- Paid time off
Quick Apply

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dispatch manager jobs near towson, md

Customer Service Advocate I (Remote)

CareFirst BlueCross BlueShield -
Baltimore, MD

Quick Apply

Job Details

Full-time
$32,256 - $59,136 a year
11 days ago

Benefits

401(k)

Qualifications

Customer communication
High school diploma or GED
Customer engagement

Full Job Description

Resp & Qualifications

PURPOSE:
Responsible for answering member, provider & broker inquiries pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to members, providers & brokers, as appropriate, about a variety of health, financial, and self-service programs. Provides basic technical assistance and troubleshooting guidance for digital and electronic applications.

ESSENTIAL FUNCTIONS:

Provides first- level problem resolution to member, provider & broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Uses knowledge of products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the customer for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Appropriately documents all client interactions according to established departmental procedures.
Delivers accurate information to customers in accordance with performance goals and objectives.
Maintains customer records by updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Participates in ongoing education related to new services, industry topics, and skills.

QUALIFICATIONS:

Education Level: High School Diploma or GED.

Experience: Less than one year customer service experience.

Preferred Qualifications:

Less than 1 year experience in a call center customer service role or experience with medical or insurance terminology.

Knowledge, Skills and Abilities (KSAs)

Successful completion of the training provided.
Demonstrated skills as an empathetic and compassionate communicator.
Ability to quickly gain customer trust and confidence.
Demonstrated PC navigation and data entry skills.
Strong interpersonal communication skills.
Good oral and written communication skills.

Salary Range: $32,256 - $59,136

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

Quick Apply

Refine Your Search

dispatch manager jobs in towson, md

Customer Service Advocate I (Remote)

Customer Service Advocate II (Remote)

ELECTRIC POWER GENERATION (EPG) SERVICE MANAGER

Personal Lines Account Manager – Independent Insurance Agency (Towson, MD)

Clinical Shift Supervisor - Respiratory Care Services - Evening

Office Manager

Project Manager - Civil Construction

Property Manager

Marketing Account Manager

Radiology Quality Control Manager

Construction Project Manager

Restaurant Assistant General Manager

Project Manager - Insurance Restoration (AAction Home Repairs)

Business Development Manager

Finance Manager

Concrete Estimator/Project Manager

PROGRAM MANAGER- Baltimore County

Defense Logistics Coordinator (HAZMAT)

Clinical Therapist & Case Manager (Hybrid) LMSW, LGPC, LCSW-C, LCPC

RN Unit Manager

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