Top 371 Helpdesk support Jobs in Towson Md

IT Support Technician
Total Technology Solutions —Towson, MD
- $18 - $21 an hour
- Full-time
- Mid-level
- Windows
- Analysis skills
- 401(k)
- Paid time off
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14d
Helpdesk Support Specialist
BITHGROUP Technologies —Baltimore, MD
- $30 - $33 an hour
- Part-time
- 7 years
- Writing skills
- Windows
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IT Service Desk Analyst I
Greater Baltimore Medical Center, Inc. —Baltimore, MD
- $54,214.40 - $84,032.31 a year
- Weekends as needed
- Office
- Windows
- High school diploma or GED
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7d
Help Desk Specialist
Chase Brexton Health Care —Baltimore, MD
- $22 - $28 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
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Help Desk Support Specialist
Municipal Employees Credit Union of Baltimore, Inc. —Baltimore, MD
- $20.40 - $31.04 an hour
- Full-time
- Hybrid work
- Computer science
- Ability to lift 25 pounds
- Entry level
- Disability insurance
- Health insurance
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1d
IT Helpdesk Specialist
SURVICE Engineering Company —Belcamp, MD
- $20 - $25 an hour
- Part-time
- Office
- Windows
- Travel
- 401(k)
- Tuition reimbursement
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Customer Service Specialist
Orkin —Towson, MD
- $18 - $22 an hour
- Online Application
- Computer literacy
- Office
- Windows
- Employee stock purchase plan
- Paid holidays
Service Desk Technician I
Mariner Finance —Nottingham, MD
- $22.11 - $26.55 an hour
- Full-time
- Spanish
- English
- Mid-level
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Help Desk Jr. Analyst
Cogent People Inc —Columbia, MD
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Desktop Support Technician
Ovation Workplace Services Inc —Towson, MD
- $39,000 - $49,920 a year
- Weekends as needed
- Computer Science
- Office
- Ability to lift 50 pounds
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IT Desk Support Analyst
American Pest —Columbia, MD
- $24 - $27 an hour
- Full-time
- Computer science
- Computer Science
- Pass drug screening
- Paid training
- Health savings account
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Help Desk Technician
Leisnoi Enterprise Solutions, LLC —Baltimore, MD
- $21 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
IT Helpdesk Technician
Empowering Minds Resource Center —Baltimore, MD
- Part-time
- Mid-level
- Office
- High school diploma or GED
Helpdesk Technician
Everwatch —Annapolis Junction, MD
- $55.38 - $75.97 an hour
- Mid-level
- Bachelor's degree
- Communication skills
7d
IT Support Technician I, II, and III (AV Support)
Community College of Baltimore County —Catonsville, MD
- $46,596 - $91,343 a year
- Full-time
- Classroom
- Microsoft Outlook
- Mid-level
- Free parking
- Paid jury duty
Tier 1 Helpdesk Support
Columbia Technology Partners —Annapolis Junction, MD
- $60,000 - $85,000 a year
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Profit sharing
- Paid jury duty
Quick Apply
8d
Help Desk Support
22nd Century Technologies Inc. —Aberdeen, MD
- $48,000 - $50,000 a year
- Full-time
- 11+ years
- English
- Mid-level
Quick Apply
Help Desk Technician
Koniag Government Services —Baltimore, MD
- $18 - $21 an hour
- 8 hour shift
- Microsoft Outlook
- Windows
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Desktop Support Technician
American Technology Services —Baltimore, MD
- Full-time
- Azure
- Windows
- Bachelor's degree
Quick Apply
IT Support Specialist (On-Site)
The Poole and Kent Corporation —Baltimore, MD
- $27.00 - $30.29 an hour
- Full-time
- Inventory management
- Mid-level
- Office

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helpdesk support jobs near towson md

IT Support Technician

Total Technology Solutions -
Towson, MD

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Job Details

Full-time
$18 - $21 an hour
14 days ago

Benefits

401(k)
Paid time off
Flexible schedule

Qualifications

Computer operation
Customer communication
Windows
Computer management
Desktop administration
Mobile devices

Full Job Description

Job Overview

We are seeking a dynamic and proactive IT Support Technician to join our technology team! In this role, you will be the frontline hero for resolving technical issues, supporting our IT infrastructure, and ensuring seamless operation across all systems. Your enthusiasm for troubleshooting, customer service excellence, and technical expertise will drive productivity and user satisfaction. This is an exciting opportunity to make a tangible impact by maintaining and enhancing our organization's technology environment while fostering a positive experience for all users.

Responsibilities

Provide technical support to end-users by diagnosing and resolving hardware, software, and network issues promptly.
Manage help desk tickets efficiently using help desk systems, ensuring timely updates and resolution documentation.
Support computer networking tasks including LAN (Local Area Network), TCP/IP protocols, DNS (Domain Name System), VPN (Virtual Private Network), and firewall configurations.
Assist with desktop support activities such as hardware troubleshooting, software installation, operating system support (Windows, Linux), and computer management.
Maintain Active Directory accounts, manage user permissions via GPO (Group Policy Objects), and oversee Active Directory management tasks.
Troubleshoot network connectivity problems, including issues related to TCP/IP configurations, network switches, routers, and wireless access points.
Support IT infrastructure components such as servers (Windows Server, Microsoft Windows Server), mobile devices, printers, and other peripherals.
Collaborate with team members to analyze system performance issues and implement solutions that improve overall stability and security.
Ensure customer support tickets are accurately logged, prioritized, and resolved while providing excellent customer service throughout the process.
Assist in equipment setup, upgrades, maintenance, and troubleshooting of hardware components including desktops, laptops, and mobile devices.

Qualifications

Proven experience in IT support or desktop support roles with a strong understanding of computer hardware and software troubleshooting.
Proficiency in Microsoft Office suite applications and familiarity with help desk systems for ticket management.
Solid knowledge of operating systems such as Windows (including Windows Server) and Linux environments.
Experience with computer networking concepts including LAN/WAN setup, TCP/IP protocols, DNS management, VPNs, firewalls, and network troubleshooting tools.
Ability to manage Active Directory accounts effectively along with GPO configuration.
Strong analysis skills to diagnose complex technical issues quickly and accurately.
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
Knowledge of security protocols such as firewall management and VPN setup to ensure safe network operations.
Familiarity with IT infrastructure components like routers, switches, DNS servers, and TCP/IP configurations is preferred.
A proactive attitude combined with the ability to prioritize multiple tasks in a fast-paced environment will ensure success in this role.

Join us as an IT Support Technician where your expertise fuels operational excellence! Your dedication to problem-solving combined with outstanding customer service will help create a smooth technological experience for everyone in our organization. We’re committed to supporting your growth as you contribute to maintaining a resilient IT environment that empowers our team every day!

Pay: $18.00 - $21.00 per hour

Benefits:

401(k)
Flexible schedule
Paid time off

Work Location: Hybrid remote in Towson, MD 21286

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helpdesk support jobs in towson md

IT Support Technician

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IT Helpdesk Specialist

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IT Support Technician I, II, and III (AV Support)

Tier 1 Helpdesk Support

Help Desk Support

Help Desk Technician

Desktop Support Technician

IT Support Specialist (On-Site)

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