Top 267 Assistant Jobs in Traverse City, Mi

Front Office Receptionist
West Front Primary Care —Traverse City, MI
- Weekends as needed
- OSHA
- Customer service
- Word processing
- Health insurance
- Dental insurance
Quick Apply
Billing - Legal Assistant - Legal
Conklin Benham, PC —Traverse City, MI
- $20 - $24 an hour
- Full-time
- Data entry
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Administrative Assistant
Confidential-Financial Services —Traverse City, MI
- $18 - $20 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
Quick Apply
Front Desk Medical Receptionist
Kids Creek Children's Clinic —Traverse City, MI
- From $18.50 an hour
- Full-time
- Background check
- Private practice
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
6d
Patient Care - Ophthalmic Assistant
Grand Traverse Ophthalmology Clinic —Traverse City, MI
- $18 - $21 an hour
- Full-time
- Customer service
- High school diploma or GED
- Patient care
- Paid training
- Health savings account
Quick Apply
General Office Assistant 5-E7 - Grand Traverse/Leelanau County
State of Michigan —Traverse City, MI
- $3,256.00 - $4,609.60 a month
- Online Application
- Hybrid work
- High school
- Administrative experience
- High school diploma or GED
- Paid parental leave
- Health savings account
6d
Secretary - Student Services
Northwest Education Services —Traverse City, MI
- $19.95 an hour
- Entry level
Human Resources and Accounting Assistant
Grand Traverse Area Catholic Schools —Traverse City, MI
- $45,000 - $55,000 a year
- Full-time
- Bachelor's degree
- Organizational skills
- In-person
- Health savings account
- Health insurance
Quick Apply
13d
Administrative Assistant/Marketing
The Village at LaFranier Woods —Traverse City, MI
- $21 - $22 an hour
- Full-time
- Background check
- Customer service
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Clinical Administrative Assistant
Copper Ridge Surgery Center —Traverse City, MI
- From $20 an hour
- Full-time
- Background check
- Microsoft Excel
- Writing skills
- Health savings account
- Health insurance
Quick Apply
Teacher Assistant - New Horizons
Northwest Education Services —Traverse City, MI
- $20.29 an hour
- Full-time
- Entry level
Administrative Assistant
Traverse City Glass —Traverse City, MI
- $22 - $25 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Quick Apply
1d
Teacher Assistant - EI Program
Northwest Education Services —Traverse City, MI
- $20.29 an hour
- Full-time
- Public school
- Entry level
Behavior Support Assistant
Northwest Education Services —Traverse City, MI
- $20.29 an hour
- Full-time
- Entry level
Executive Assistant to the CEO
Traverse City Whiskey Co. —Traverse City, MI
- $60,000 - $65,000 a year
- Full-time
- Google Workspace
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Teacher Assistant - Autism Spectrum Disorder
Northwest Education Services —Traverse City, MI
- $20.29 an hour
- Full-time
- Entry level
Customer Service Specialist/Admin Asst
Security Search, LTD —Traverse City, MI
- Full-time
- Office
- Entry level
Quick Apply
Administrative Assistant (Part Time) - Chateau Heights- Traverse City, MI
KMG Prestige —Traverse City, MI
- $18 - $19 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Dental insurance
- Tuition reimbursement
Quick Apply
Member Service Assistant
Costco Wholesale Corporation —Traverse City, MI
- Entry level
- AD&D insurance
- Employee stock purchase plan
Executive Assistant
GOLDEN SWAN MANAGEMENT LLC —Traverse City, MI
- $20 - $28 an hour
- Weekends as needed
- Google Workspace
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
14d

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Front Office Receptionist

West Front Primary Care
Traverse City, MI

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Retirement plan

Qualifications

Computer operation
Patient question and concern management
Phone communication
Customer service
Word processing
Spreadsheets
Basic math
Patient management software
De-escalation techniques
Administrative experience
High school diploma or GED
Conflict management
Computer skills
Telephone systems
Multi-line phone systems
Clerical experience
Productivity software
Associate's degree

Full Job Description

*Our Mission - Through compassionate quality care West Front Primary Care exists to improve the health of our patients through an exceptional care experience. _*

Why West Front Primary Care?

We are an award winning team who have continually earned recognition for our preventative care programs through our team based approach to healthcare - where patients, providers, clinical and all office staff members play critical roles in our care experience. Join our team!

We are a family practice located in Traverse City, Michigan which combines general medicine, pediatrics, minor surgery, gynecology, and social and behavioral sciences. We work as a care team supporting our patients health goals through patient centered approaches with a focus on preventative care.

We are looking for a front office receptionist to join our team in our phone room and front office duties.

Front Office Receptionist

Job Title: Front Office Receptionist

Department: Front Office

Reports to: Front Office Manager

Supervises: N/A

Status: Non-exempt

Date: 10/2020 ; rev 11/2025

Job Summary: This position is responsible forday-to-day administrative and general office duties including: answering multiple phone lines, checking patients in and out, processing of copays and deductibles, assisting patients with questions, working with clinical staff in the flow of patients through the practice, sending faxes, referral requests, and other front office duties.

*For Front Office Receptionists who will rotate throughout the clinic, some evenings and approximately seven Saturday sessions per year are required.

Primary Job Responsibilities:

Welcomes patients/clients/visitors, determines the purpose of visit, and directs them to appropriate person or department(s).
Monitors, and evaluates quality assurance activities, ensuring compliance with standards, laws, regulations, and procedures.
Greets all patients warmly and makes them feel welcome from the time of check-in to check-out and also makes patients feel welcome if the interaction is strictly over the phone.
In accordance with HIPAA regulations, responds to requests from authorized representatives, families, and concerned patients regarding patient service issues in a professional manner.
Understands workflow for medication specialist, referrals, new patient protocols, and other workflow operations.
Responds in timely manner to task box (task box clear by end of shift at 5:00 pm).
Answers calls in the queue in a timely manner to assist phone room.
Updates all patient insurances accurately.
Promptly and professionally answers telephone calls. Routes calls appropriately, offering voice mail, paging, or redirection of calls as needed.
Knowledge of workflow process of Phreesia and NextGen EHR systems.
Facilitates patient flow and communicates delays with patients and clinical staff.
Follows all practice policies on safety and security compliance as they relate to HIPAA and OSHA.
Based on knowledge of insurance practices, explains financial requirements to the patients or responsible parties and collects copays as required.
Responsible for keeping the reception and patient waiting areas, and office files clean and organized.
Other duties as assigned: opening lobby, changing phone over from Same Day Care (SDC), stocks supply areas, maintains lobby flow and cleanliness, sends faxes, and distributes mail.
Able to work Saturdays and evenings as required.

Experience: One to two years of experience in customer service or reception, preferably in a medical office setting. Prefer completion of a course in Medical Terminology.

Education: High school diploma or equivalent.

Additional Requirements:

Ability to work as part of a team.
Conflict resolution skills.
Professional and friendly demeanor.
Good work ethic.
Willingness to work evenings and/or weekends as needed.

Performance Requirements:

Knowledge:

Computer skills, including the ability to use spreadsheets and word processing software.
Knowledge of basic math and modern office procedures, including proper telephone etiquette

Skills:

Ability to self-manage and exhibit organizational and time management skills.
Ability to use multi-line phone system, including transferring calls.
Ability to exercise a high degree of diplomacy and tact while multi-tasking, organizing and scheduling patients, including the ability to articulate well when engaging with patients.
Problem solver and willingness to accept feedback when handling patient questions or concerns.

Abilities:

Ability to competently use Google products including email, including understanding and use of electronic medical record (EMR) software.
Ability to work well under pressure with minimal supervision.
Ability to obtain information to route calls to the appropriate person.
Ability to prevent, calm, and/or defuse upset callers and patients, working with them to identify concerns and properly direct calls.
Able to multi-task with various projects with a high degree of accuracy.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Well-lighted medical office or reception area. Exposure to communicable diseases and other conditions related to clinic setting. Work may be stressful due to high patient volume. May sit for extended period during shift.

Mental/Physical Requirements: Physical and mental abilities to perform tasks normally associated with a Receptionist involving sitting approximately 90% of the shift with occasional standing, walking, reaching and lifting. Periodic stress occurs from number of calls and patient reception duties.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Retirement plan
Vision insurance

Education:

Associate (Preferred)

Experience:

Customer Service: 3 years (Preferred)
Computer Skills: 3 years (Required)

Shift availability:

Day Shift (Preferred)
Night Shift (Required)

Work Location: In person

Quick Apply

Refine Your Search

assistant jobs in traverse city, mi

Front Office Receptionist

Billing - Legal Assistant - Legal

Administrative Assistant

Front Desk Medical Receptionist

Patient Care - Ophthalmic Assistant

General Office Assistant 5-E7 - Grand Traverse/Leelanau County

Secretary - Student Services

Human Resources and Accounting Assistant

Administrative Assistant/Marketing

Clinical Administrative Assistant

Teacher Assistant - New Horizons

Administrative Assistant

Teacher Assistant - EI Program

Behavior Support Assistant

Executive Assistant to the CEO

Teacher Assistant - Autism Spectrum Disorder

Customer Service Specialist/Admin Asst

Administrative Assistant (Part Time) - Chateau Heights- Traverse City, MI

Member Service Assistant

Executive Assistant

I want to receive the latest job alert for assistant in traverse city, mi

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