Top 110 Front desk manager Jobs in Troy, Mi

Dental Practice Manager
Comfort Dental Spa —Plymouth, MI
- $24 - $30 an hour
- 8 hour shift
- Bilingual
- Dental office
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Office Manager
HealthQuest Physical Therapy —Pontiac, MI
- $17 - $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
Dental Office Manager/Treatment Coordinator
Kathleen P. Vani, DDS —Shelby Charter Township, MI
- Full-time
- Dental office
- Mid-level
- Recruiting
Quick Apply
Office & Communications Manager
Primrose School of Novi —Novi, MI
- $18 - $22 an hour
- Full-time
- School experience
- Mid-level
- Office
- Paid holidays
- Tuition reimbursement
Quick Apply
Front Office Manager
Great Lakes Hospitality Group —Bloomfield, MI
- Full-time
- Mid-level
- Hotel
- Math
Quick Apply
Office Manager
National Storage —Farmington Hills, MI
- $20 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
4d
Store Manager - 552
Five Below Inc —Orion, MI
- $52,500 - $66,300 a year
- Weekends as needed
- 18 years or older
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Front Desk Agent
Embassy Suites By Hilton Detroit Troy Auburn Hills —Troy, MI
- $16 - $17 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
4d
Administrative Assistant
BUSA - BELFOR USA Group, Inc —Troy, MI
- Office
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Part-Time Afternoon Concierge
Waltonwood —Rochester Hills, MI
- Part-time
- High school diploma or GED
- Organizational skills
- Cleaning
Administrative Assistant
Chase Plastics Services Inc —Clarkston, MI
- Full-time
- Office
- SharePoint
- Communication skills
Quick Apply
Office Manager
Eccalon LLC —Detroit, MI
- Full-time
- Microsoft Outlook
- Inventory management
- Mid-level
Guest Service Representative (Front Desk Agent) - Birch Hill Suites Detroit Warren
J&P Hospitality Management, LLC —Warren, MI
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Representative
FYZICAL Therapy and Balance Centers —Troy, MI
- Full-time
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
Quick Apply
Front Desk Manager - Auto Collision Center
Drake's Collision —Southfield, MI
- $18 - $20 an hour
- Full-time
- Organizational skills
- In-person
- Communication skills
Quick Apply
Program Coordinator, Transplant
Corewell Health —Royal Oak, MI
- Full-time
- Hospital
- Mid-level
- Outpatient experience
5d
Core Crew (Front Desk & Sales) - Rochester Hills, MI
[solidcore] —Rochester Hills, MI
- $15 an hour
- Part-time
- High school diploma or GED
- Organizational skills
- Ability to stand for extended periods
Quick Apply
Front Desk Representative
Fyzical —Troy, MI
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
Operations Manager
Residence Inn Livonia —Livonia, MI
- Nights as needed
- Inventory management
- Word processing
- Mid-level
Front Desk Receptionist
Dr. Hill's Family Dental —Orion, MI
- $23.68 - $28.52 an hour
- Part-time
- Background check
- Dental office
- In-person
- Dental insurance
Quick Apply

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Dental Practice Manager

Comfort Dental Spa -
Plymouth, MI

Quick Apply

Job Details

Full-time
$24 - $30 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Practice management
Patient follow-up care
Customer communication
Patient scheduling systems
Staff supervision
Teamwork
Accounts receivable management
Safety regulations
Regulatory compliance
Practice management software
Dental insurance
HIPAA
Performance management
Administrative experience
High school diploma or GED
Clinical case management
Team development
Healthcare referral management
Bachelor's degree
Problem-solving
Dental implants
Dentrix
Health information regulatory compliance
Dental treatment planning
Medical claims submission
Filing patient billing claims
Clinical confidentiality policies
Care coordination

Full Job Description

Job Summary:

We are seeking an experienced, organized, and results-driven Dental Office Manager to oversee the daily operations of our dental practice. The ideal candidate will be responsible for managing office staff, improving patient satisfaction, ensuring operational efficiency, handling financial and administrative functions, and supporting overall practice growth.

The Dental Office Manager plays a critical leadership role in maintaining a productive, positive, and patient-focused environment while ensuring compliance with healthcare regulations and office policies.

Key ResponsibilitiesOffice Operations Management

Oversee day-to-day dental office operations to ensure efficiency and productivity
Manage front office and back office workflow coordination
Monitor office schedules to maximize provider productivity and minimize downtime
Ensure smooth patient flow throughout the office
Develop and implement office procedures, systems, and policies
Maintain office organization, cleanliness, and professionalism
Resolve operational issues promptly and effectively
Must have experience coordinating and managing dental implant procedures, including treatment planning, case presentation, scheduling, insurance coordination, and patient follow-up.
Experience in implant dentistry is required. Candidates should be familiar with implant workflows, surgical scheduling, treatment coordination, and patient financing.
Must understand implant case management, including pre-op and post-op patient coordination, referrals, and insurance processing.

Staff Management & Leadership

Recruit, interview, onboard, and train new employees
Supervise front desk staff, dental assistants, hygienists, and administrative team members
Create and manage employee schedules and staffing coverage
Conduct performance evaluations and provide coaching and development
Monitor employee productivity, attendance, and professionalism
Promote teamwork, accountability, and positive office culture
Address employee concerns and resolve workplace conflicts professionally
Lead daily morning huddles and team meetings

Patient Relations & Customer Service

Ensure exceptional patient experience and satisfaction
Handle patient complaints, concerns, and escalated issues professionally
Maintain strong communication with patients regarding treatment, scheduling, and financial arrangements
Monitor patient retention and recall systems
Improve patient engagement and office reputation
Ensure all patient interactions reflect professionalism and compassion

Financial & Revenue Cycle Management

Monitor office production, collections, and financial performance
Track daily, weekly, and monthly KPIs (Key Performance Indicators)
Manage accounts receivable and outstanding balances
Review insurance claims, aging reports, and denied claims
Ensure accurate patient billing and payment collection
Oversee treatment plan presentation and financial arrangements
Manage office budgets and expenses
Coordinate with billing and insurance teams to improve collections

Insurance & Billing Oversight

Ensure accurate dental insurance verification and benefit breakdowns
Supervise insurance claim submission and follow-up processes
Monitor claim aging and reimbursement timelines
Resolve insurance discrepancies and appeals
Ensure compliance with insurance policies and coding accuracy
Work closely with PPO, HMO, Medicaid, and private insurance plans

Scheduling & Productivity Management

Optimize doctor and hygienist schedules for maximum efficiency
Reduce cancellations and no-shows through confirmation systems
Monitor schedule gaps and production goals
Coordinate emergency patient scheduling
Ensure proper appointment flow and time management

Compliance & Regulatory Responsibilities

Ensure compliance with OSHA, HIPAA, and CDC regulations
Maintain patient confidentiality and data security
Ensure office licenses, permits, and certifications remain current
Monitor infection control and workplace safety standards
Implement and maintain compliance training programs

Inventory & Vendor Management

Monitor dental and office supply inventory
Order supplies and equipment as needed
Maintain relationships with vendors and suppliers
Control office expenses and negotiate pricing when appropriate
Ensure equipment maintenance and service scheduling

Reporting & Administrative Duties

Prepare operational and financial reports for ownership or leadership
Analyze office performance and identify improvement opportunities
Maintain accurate employee and patient records
Support marketing initiatives and office growth strategies
Assist with audits and documentation requests

Required Qualifications

Minimum 2–5 years of dental office management experience preferred
Strong knowledge of dental office operations and procedures
Experience with dental insurance billing and collections
Familiarity with Dentrix software
Excellent leadership and communication skills
Strong organizational and multitasking abilities
Ability to manage staff and office performance effectively
Knowledge of HIPAA, OSHA, and dental compliance regulations
High school diploma or equivalent required
Bachelor’s degree in healthcare administration, business, or related field preferred

Preferred Skills

Strong understanding of dental treatment planning and case acceptance
Experience managing multi-provider dental practices
Ability to analyze reports and improve office profitability
Strong conflict resolution and problem-solving abilities
Excellent customer service and patient communication skills
Ability to work in a fast-paced environment
Bilingual candidates are a plus

Schedule

Monday to Friday
Occasional evenings or weekends as needed
Full-time, 8-hour shifts

Why Join Us?

Our practice is committed to delivering high-quality patient care while fostering a positive and supportive workplace culture. We are looking for a motivated Dental Office Manager who is passionate about leadership, operational excellence, and patient satisfaction.

Apply Today!

Submit your resume and join a growing dental practice where your leadership and management skills will make a meaningful impact.

Pay: $24.00 - $30.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Dental office: 2 years (Required)
Dental office manager: 2 years (Preferred)

Ability to Commute:

Plymouth, MI 48170 (Preferred)

Ability to Relocate:

Plymouth, MI 48170: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

front desk manager jobs in troy, mi

Dental Practice Manager

Office Manager

Dental Office Manager/Treatment Coordinator

Office & Communications Manager

Front Office Manager

Office Manager

Store Manager - 552

Front Desk Agent

Administrative Assistant

Part-Time Afternoon Concierge

Administrative Assistant

Office Manager

Guest Service Representative (Front Desk Agent) - Birch Hill Suites Detroit Warren

Front Desk Representative

Front Desk Manager - Auto Collision Center

Program Coordinator, Transplant

Core Crew (Front Desk & Sales) - Rochester Hills, MI

Front Desk Representative

Operations Manager

Front Desk Receptionist

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