Top 249 material coordinator Jobs in troy, mi

Customer Account Coordinator - Manufacturing
Medbio - Clinton Township —Clinton Township, MI
- $22 - $33 an hour
- Full-time
- ERP systems
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Logistics Coordinator
Confidential —Troy, MI
- $45,000 - $55,000 a year
- Full-time
- Background check
- Mid-level
- Forklift
Quick Apply
Clinical Trial Coordinator
Oakland Hills Dermatology PC —Auburn Hills, MI
- From $20 an hour
- Full-time
- Microsoft Excel
- HIPAA
- Clinic experience
- Health insurance
- Dental insurance
Quick Apply
Coordinator, Detroit Veterans Village, National Case Management Network, Homeless Veteran Program
Tunnel To Towers Foundation —Detroit, MI
- $55,000 - $65,000 a year
- Full-time
- Background check
- Research
- Mid-level
- 403(b) matching
- Health insurance
Quick Apply
Administrative Coordinator, Detroit Veterans Village, Homeless Veteran Program
Tunnel To Towers Foundation —Detroit, MI
- $55,000 - $65,000 a year
- Full-time
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Support Coordinator, Registered Nurse
Detroit Area Agency on Aging —Detroit, MI
- Full-time
- Mid-level
- 3 years
- Analysis skills
- On-the-job training
Quick Apply
Marketing Coordinator – Waterford MI, On Demand Fuel Tank Rentals
On-Demand Rentals —Waterford, MI
- Weekends as needed
- Marketing
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
2d
Pre Construction and Permits Coordinator
Oasis Homes —Almont, MI
- $22 - $25 an hour
- Full-time
- Google Workspace
- Mid-level
- 3 years
- Paid time off
- Flexible schedule
Quick Apply
2d
Account Coordinator
Ulliance —Troy, MI
- Full-time
- Hybrid work
- Mid-level
- Master's degree
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Business Development Coordinator – NVBDC
National Veteran Business Development Council —Troy, MI
- From $45,000 a year
- Full-time
- Research
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Logistics Coordinator A SHift
Ground Effects LLC —Sterling Heights, MI
- Inventory management
- High school diploma or GED
- Travel
Employment Services Coordinator
Downriver Community Conference —Detroit, MI
- From $21.15 an hour
- Full-time
- Background check
- Management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Coordinator - Service
MacAllister Machinery —Shelby Twp, MI
- Full-time
- Word processing
- Mid-level
- Office
Quick Apply
Property Sales Coordinator
RHP Properties —Oxford, MI
- Microsoft Outlook
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
3d
Project Coordinator
Hard Rock Stone Works —Sterling Heights, MI
- $18 - $20 an hour
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Supply Chain Coordinator
SOURCEPRO —Dearborn, MI
- $45,000 - $48,000 a year
- Full-time
- Microsoft Excel
- Bachelor's degree
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
7d
Project Coordinator - Construction
Future Fence Company —Warren, MI
- Full-time
- Construction site
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
8d
Quality Control Coordinator
i.M. Branded —Troy, MI
- Full-time
- Inventory management
- Mid-level
- Assembly
- Health insurance
- Dental insurance
Quick Apply
Safety Coordinator
V & S Galvanizing —Redford, MI
- Full-time
- Background check
- Mid-level
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Supply Chain Coordinator
Venture Solutions —Rochester Hills, MI
- Full-time
- Microsoft Outlook
- Research
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
2d

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Customer Account Coordinator - Manufacturing

Medbio - Clinton Township -
Clinton Township, MI

Quick Apply

Job Details

Full-time
$22 - $33 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Customer returns handling
ERP systems
Microsoft Office
Manufacturing facility
Productivity software
Video conferences (communication methods)
Manufacturing
Associate's degree
Manufacturing company experience

Full Job Description

Summary of Function:

The Customer Service Representative manages customer accounts, coordinating communications and fostering relationships to support satisfaction, retention, and growth. They oversee sales order management, forecast entry, and lead the price adjustment process. This role advocates for the voice of the customer internally, drives issues resolution, and collaborates across departments to ensure successful delivery of Medbio products and services.

Major Duties and Responsibilities:

· Serve as the primary point of contact for assigned customer accounts via email, phone, and virtual meetings, building strong and positive relationships.

· Actively engage in customer virtual calls with professional on-camera presence and participate in on-site visits as needed

· Represent the voice of the customer in internal meetings, advocating for their needs, expectations, and feedback and drive issue resolution for customer concerns, complaints, returns, and product issues.

· Maintain accurate records of customer interactions and transactions using the ERP and CRM systems, as well as customer portals, when necessary.

· Responsible for sales order management, including initiating and overseeing the customer purchase order process, conducting contract reviews, confirming orders, managing order changes and customer returns, and identifying and resolving any order discrepancies or abnormalities.

· Manage and review open order reports with the management/operations team, collaborating with internal departments to understand and communicate the delivery status of outstanding orders; communicate any changes to the committed delivery schedule to customers in a timely manner.

· Provide customer-directed shipment requirements such as schedule, quantities, destination, transportation method, special instructions, and communication as necessary across departments.

· Gather forecasts from assigned customers, review for accuracy and consistency with historical trends and current business conditions, and enter the data into the ERP system.

· Evaluate and recommend pricing for current production parts based on material cost fluctuations and other relevant factors, ensuring proposed changes are aligned with company strategy and submitted for management approval.

· Develop a strong understanding of assigned customers’ parts, programs, markets, and product categories for each part in production, while actively learning about customer needs and priorities to strengthen relationships, identify new business opportunities, and support effective account management.

· Collaborate with Operations, Shipping, Production, Quality, Tooling, Sales, Finance, and Engineering personnel to guarantee the best customer experience.

· Maintain a clean, neat, professional, and safe work environment.

· Support and adhere to corporate mission, vision, and value statements and policies.

· Perform other duties as assigned by Sales Management.

Organizational Relationships:

Directly reports to the Customer Service Manager, while working closely with production management, engineering, and sales. Needs to be a team player and work closely with entire Medbio team.

Experience and/or Educational Requirements:

Education

Associate’s degree in applicable field or applicable industry experience required.

Experience

· 3+ years of experience as a Customer Service Representative or in a similar customer-facing role.

· Previous experience in a manufacturing setting.

· Proficiency with Microsoft Office Suite.

· Experience with CRM and ERP systems preferred.

Skills & Competencies

· Strong communication, negotiation, and interpersonal skills.

· Excellent organizational and time-management abilities.

· Attention to detail, proactive problem-solving, and follow-through.

· Ability to work collaboratively in a cross-functional, fast-paced environment.

· A commitment to providing outstanding customer service that builds trust and long-term relationships.

Physical Requirements:

Must be able to work and perform what would be considered standard practices for this type of positions in the industry.

Pay: $22.00 - $33.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Education:

Associate (Required)

Experience:

customer service representative: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

material coordinator jobs in troy, mi

Customer Account Coordinator - Manufacturing

Logistics Coordinator

Clinical Trial Coordinator

Coordinator, Detroit Veterans Village, National Case Management Network, Homeless Veteran Program

Administrative Coordinator, Detroit Veterans Village, Homeless Veteran Program

Support Coordinator, Registered Nurse

Marketing Coordinator – Waterford MI, On Demand Fuel Tank Rentals

Pre Construction and Permits Coordinator

Account Coordinator

Business Development Coordinator – NVBDC

Logistics Coordinator A SHift

Employment Services Coordinator

Coordinator - Service

Property Sales Coordinator

Project Coordinator

Supply Chain Coordinator

Project Coordinator - Construction

Quality Control Coordinator

Safety Coordinator

Supply Chain Coordinator

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