Top 53 Outbound customer service representative Jobs in Troy, Mi

Customer Service & Support Representative - Building Products
Alside —Madison Heights, MI
- $26 - $27 an hour
- Bilingual
- Microsoft Outlook
- Residential
Quick Apply
3d
Optical Lab Customer Service Representative Tier II
ABB OPTICAL Group —Auburn Hills, MI
- $20 an hour
- Overtime
- Computer literacy
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Part-time Customer Service Representative
Hoover Electric Inc —Troy, MI
- $18 - $22 an hour
- Part-time
- Administrative experience
- Organizational skills
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
Daniels Insurance Agency AAA —Troy, MI
- $17 - $20 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Quick Apply
6d
Graduate Sales Representative
Pineapple Contracts —Sterling Heights, MI
- $60,000 - $90,000 a year
- Marketing
- Office
- Business development
- 401(k)
- Paid time off
Quick Apply
9d
Appointment Scheduler
Mike Savoie Chevrolet Inc —Troy, MI
- Full-time
- Dealership
- Communication skills
- Entry level
- Paid training
- Health savings account
Quick Apply
Customer Service Representative
Meemic Insurance Company —Clinton Township, MI
- $18 - $20 an hour
- 8 hour shift
- Sales
- Customer service
- English
Quick Apply
Contact Center Representative
CORNERSTONE COMMUNITY FINANCIAL CREDIT UNION —Troy, MI
- $19 - $20 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Profit sharing
- Paid holidays
Quick Apply
Healthcare Call Center Representative
ORTELE HEALTH —Detroit, MI
- From $15 an hour
- Full-time
- Remote
- HIPAA
- Communication skills
- Telehealth
- Flexible schedule
- Referral program
Quick Apply
Customer Service Representative English/Spanish
LA Insurance —Pontiac, MI
- $22 an hour
- Part-time
- Spanish
- Customer service
- No experience needed
- On-the-job training
- Professional development assistance
Quick Apply
Customer Service Representative
C&C HEATING AND AIR CONDITIONING —Roseville, MI
- Full-time
- Entry level
Quick Apply
Call Center Rep
Michigan Legacy Credit Union —Warren, MI
- Word processing
- Basic math
- High school diploma or GED
Customer Service Representative
C&C Heating & Air Conditioning —Roseville, MI
- $15 - $17 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Virtual Budtender Representative
Quality Roots —Berkley, MI
- $17 - $19 an hour
- Full-time
- Background check
- 21 years or older
- Leadership
- Paid training
- Health insurance
Quick Apply
Customer Service/Sales Support Representative
Stontek —Waterford, MI
- From $20 an hour
- Email
- Residential
- In-person
- Communication skills
Quick Apply
Call Center Representative
VETERINARY UNITED —New Baltimore, MI
- $17 - $18 an hour
- Computer literacy
- High school diploma or GED
- Typing
Quick Apply
Inside Sales Representative (Call Center)
1-800 Hansons LLC —Troy, MI
- $20 an hour
- Weekends as needed
- Entry level
- Paid training
- Health insurance
Quick Apply
1d
Customer Service Representative
Evans Distribution Systems —Melvindale, MI
- From $20 an hour
- Overtime
- Background check
- Computer literacy
- 3 years
Customer Service Representative
Thornton & Grooms —Farmington Hills, MI
- High school diploma or GED
- Typing
- Communication skills
Quick Apply
Business Development Representative, Public Safety
Tyler Technologies —Troy, MI
- $60,000 - $70,000 a year
- Hybrid work
- Mid-level
- Office
- Business development
Quick Apply
8d

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Customer Service & Support Representative - Building Products

Alside -
Madison Heights, MI

Quick Apply

Job Details

$26 - $27 an hour
3 days ago

Qualifications

Phone communication
High school diploma or GED
Client interaction via phone calls

Full Job Description

Who We Are

Join the Alside team at Associated Materials, LLC, and be AMazing with us!

At Alside, we combine our rich history in exterior building products since 1947 with an unwavering commitment to continuous improvement and the customer experience. We are uniquely positioned to expand our product offerings, strengthen our supplier network, and deliver even greater value to the market.

As a leading distributor of windows, vinyl siding, and cladding products and the primary distributor of Associated Materials Innovations, you'll have the opportunity to contribute ideas in a welcoming and supportive work environment driven by safety and our core values. Join the Alside team where you can be AMazing as we shape our future together.

At Alside, we empower our team members to make an impact. Your ideas and expertise aren't just encouraged-they're valued. Join us and be part of a dynamic, growth-driven organization where your contributions help shape the future of the building products industry.

Summary:

The Service & Support Representative is responsible for delivering a high level of customer service while supporting customer engagement and overall business objectives. This role serves as a primary point of contact for customers by managing orders, resolving issues, and providing product guidance.

In addition, the position supports customer outreach initiatives, including outbound sales calls to pool accounts (inactive or unassigned accounts designated for new business development) to generate revenue and expand the Supply Center's customer base.

Key Responsibilities & Expectations

Deliver a consistent, high-quality customer service experience
Respond to customer needs accurately, thoroughly, and in a timely manner
Develop and maintain a working knowledge of products, services, and delivery capabilities
Accurately enter customer orders and ensure proper documentation
Field and resolve customer questions, concerns, and issues professionally
Support customer engagement initiatives through outbound pool calls to accounts, as needed
Utilize consultative communication to identify customer needs and recommend appropriate products or solutions when applicable
Establish, develop, and maintain positive customer relationships
Operate in a safe manner and comply with all company safety policies and procedures
Support Supply Center goals related to customer service, safety, and operational excellence
Follow all company policies and procedures
Perform additional duties as assigned by the Branch Manager in support of overall business objectives, including outbound pool account sales calls to generate new business for the Supply Center.

Skill Requirements

Strong customer service and interpersonal skills
Ability to multi-task and prioritize in a fast-paced environment
Organized and detail-oriented with effective time management skills
Professional, composed, and service-oriented under pressure
Clear written, verbal, and listening communication skills
Comfortable engaging customers by phone
Self-motivated with a positive attitude
Ability to learn and adapt to new technology and systems

Education & Experience

High School diploma, GED required
College degree preferred
-5 years of experience in a retail, wholesale, or customer-facing environment with demonstrated success working with customers
Preferred experience with a CRM, preferably Salesforce
Experience with Microsoft Excel, Office, and Outlook
General knowledge of the building materials industry preferred, but not required

About Us

When you join Alside, you are part of a leading exterior building products distribution business serving residential and commercial remodeling and new construction markets. We strive to provide high-quality windows, siding, metals, and other essential building products to contractors, remodelers, builders, and architects. Headquartered in Atlanta, Georgia, Alside operates more than 100 supply centers across the U.S. and is owned by Associated Materials, LLC.

Associated Materials, LLC, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, ancestry, age, disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. We also make reasonable accommodations for disabled employees and applicants, as required by law.

Additional Information

The actual wage offered to the successful candidate will be based on multiple factors, including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay parity. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Click to learn more about benefits.

Requirements:

The pay range for this position is $26-$27 an hour.

Strong consideration given to bilingual candidates!

Compensation: $26-$27/hr

Quick Apply

Refine Your Search

outbound customer service representative jobs in troy, mi

Customer Service & Support Representative - Building Products

Optical Lab Customer Service Representative Tier II

Part-time Customer Service Representative

Customer Service Representative

Graduate Sales Representative

Appointment Scheduler

Customer Service Representative

Contact Center Representative

Healthcare Call Center Representative

Customer Service Representative English/Spanish

Customer Service Representative

Call Center Rep

Customer Service Representative

Virtual Budtender Representative

Customer Service/Sales Support Representative

Call Center Representative

Inside Sales Representative (Call Center)

Customer Service Representative

Customer Service Representative

Business Development Representative, Public Safety

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