Top 2686 customer engineer Jobs in troy mi

Desktop Support
SYNERGIES PLUS RESOURCES —Royal Oak, MI
- $20 - $35 an hour
- 8 hour shift
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
Quick Apply
Mechanical Estimator
Hydronic Components Inc —Madison Heights, MI
- $60,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Lead Tooling Engineer
EWIE Co., Inc. —Auburn Hills, MI
- $70,000 - $80,000 a year
- Full-time
- Microsoft Excel
- 5 years
- US work authorization
- Health savings account
- Health insurance
Quick Apply
Pipefitter
The Lincoln Electric Company —Shelby Charter Township, MI
- $22.51 - $29.00 an hour
- Full-time
- 5 years
- High school diploma or GED
- Travel
Regional Sales Manager
Destaco —Auburn Hills, MI
- $90,000 - $115,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Engineering
- ERP systems
Quick Apply
Process Engineer
GNS North America —Canton, MI
- Overnight shift
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Technical Development Engineer
Hanwha Azdel Inc —Warren, MI
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
SALES ENGINEERING AND/OR ACCOUNT MANAGEMENT
Techman Sales Inc. —Plymouth, MI
- $60,000 - $139,000 a year
- Full-time
- Sales
- Engineering
- Business development
- Health savings account
- Disability insurance
Quick Apply
13d
Applications Specialist, Press Brake
BLM GROUP —Novi, MI
- $25 - $40 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Health insurance
- Dental insurance
Press Electrician
Challenge Manufacturing —Pontiac, MI
- Weekends as needed
- Computer literacy
- English
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Senior Field Service Technician
Nordson —Wixom, MI
- Online Application
- Management
- Mid-level
- Travel
Field Service Technician
JETT Pump & Valve, LLC —Waterford, MI
- $22 - $25 an hour
- Overtime
- Clean driving record
- Schematics
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Senior Controls Engineer
Interpower Induction USA —Almont, MI
- $80,000 - $100,000 a year
- Full-time
- 5 years
- No degree
- Travel
- Health savings account
- Health insurance
Quick Apply
Senior Project Engineer
Material Handling Systems —Rochester Hills, MI
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Up to 50% travel
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Key Account Manager
Vibracoustic USA Inc. —Farmington Hills, MI
- 5 years
- Engineering
- Senior level
- Paid holidays
- Health insurance
6d
Product Development Engineer
SLPT Global Pump Group —Warren, MI
- $90,000 - $100,000 a year
- Full-time
- Bachelor of Science
- Engineering
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Electrician
Flame Heating and Cooling —Warren, MI
- $24 - $40 an hour
- Full-time
- Customer service
- Mid-level
- Residential
- Fuel card
- Health savings account
Quick Apply
2d
Senior Engineer, Advanced Quality
Gestamp —Troy, MI
- From $100,000 a year
- Full-time
- Spanish
- Up to 50% travel
- 5 years
- Health savings account
- Health insurance
Quick Apply
Millwright/Maintenance Technician - 2nd Shift
SLPT Global Pump Group —Warren, MI
- Full-time
- Maintenance
- Mid-level
- Forklift
- Health savings account
- Health insurance
Quick Apply
4d
Autonomous Vehicle Roadside Assistance Agent
TaskUs —Novi, MI
- From $25 an hour
- 8 hour shift
- Background check
- Clean driving record
- Software troubleshooting
- Paid training
- Disability insurance
13h

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customer engineer jobs near troy mi

Desktop Support

SYNERGIES PLUS RESOURCES
Royal Oak, MI

Quick Apply

Job Details

Full-time | Contract
$20 - $35 an hour

Qualifications

Phone communication
VoIP administration
Windows
Microsoft Office
High school diploma or GED
Data entry
Networking equipment (troubleshooting support)
Telephone systems
Associate's degree
Active Directory
Client interaction via phone calls

Full Job Description

Job Summary
IT Support Specialist

Job Title:

The Service Technician is responsible for handling support of service requests in a professional and timely manner. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.

Basic Functions:

IT Support relating to technical issues involving Microsoft’s core business applications and operating systems.
Support of disaster recovery solutions.
Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
Basic remote access solution implementation and support: VPN, Terminal Services, and Citrix.
Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets.
System documentation maintenance and review in ConnectWise.
Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages. Additional Duties and Responsibilities: • Improve customer service, perception, and satisfaction.
Fast turnaround of customer requests.
Ability to work in a team and communicate effectively.
Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
Escalate service requests that require engineer level support.
Responsible for entering time and expenses in ConnectWise as they occur.
Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.
Enter all work as service tickets in ConnectWise. Knowledge, Skills, and/or Abilities

Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Advanced understanding of operating systems, business applications, printing systems, and network systems.
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
Diagnosis skills of technical issues.
Ability to multi-task and adapt to changes quickly.
Technical awareness: ability to match resources to technical issues appropriately.
Service awareness of all organization’s key services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide services.
Typing skills to ensure quick and accurate entry of service request details.
Self-motivated with the ability to work in a fast moving environment.

Schedule:

8 hour shift
Monday to Friday

Experience:

LAN: 3y ear (Preferred)
Network Engineers & Analysts: 3 year (Preferred)
Computer networking: 3 years (Preferred)

Job Types: Contract, Full-time

Pay: $20.00 - $35.00 per hour

Application Question(s):

Do you have any certifications? CompTIA A+, CompTIA Network+, CCNA ?
How many years of Active Directory experience? How many years?
Have you worked for an MSP ?
Can you configure router and switches from start to finish?
Which networks router and switches are you familiar with? Cisco, Linux etc?
Do you have at least 3 years of WAN/LAN experience
How many years of VPN experience do you have?
How many years of VOIP experience do you have?
Which level of support are you currently at ? Level I,II or III
Do you have Autotask experience?
Do you have on boarding and off boarding experience?
How many years of office 365 experience do you have?
How many years of imaging experience ?
How many years of Window 10 + experience?

Work Location: Hybrid remote in Royal Oak, MI 48067

Quick Apply

Refine Your Search

customer engineer jobs in troy mi

Desktop Support

Mechanical Estimator

Lead Tooling Engineer

Pipefitter

Regional Sales Manager

Process Engineer

Technical Development Engineer

SALES ENGINEERING AND/OR ACCOUNT MANAGEMENT

Applications Specialist, Press Brake

Press Electrician

Senior Field Service Technician

Field Service Technician

Senior Controls Engineer

Senior Project Engineer

Key Account Manager

Product Development Engineer

Electrician

Senior Engineer, Advanced Quality

Millwright/Maintenance Technician - 2nd Shift

Autonomous Vehicle Roadside Assistance Agent

I want to receive the latest job alert for customer engineer in troy mi

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