Top 699 Customer specialist Jobs in Truckee, Ca

Access Center Representative I
Tahoe Forest Health System —Truckee, CA
- $29.17 an hour
- Hospital
- Primary Care
- Analysis skills
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Senior Hazards/Hazardous Materials Analyst
Aspen Environmental Group —California
- $125,000 - $150,000 a year
- Email
- Microsoft Excel
- 11+ years
- Master's degree
Quick Apply
Senior Traffic Analyst
Aspen Environmental Group —California
- $115,000 - $145,000 a year
- Email
- Remote
- Microsoft Excel
- Data analysis skills
- 11+ years
Quick Apply
Funding Supervisor
National Seating & Mobility, Inc. —California
- Microsoft Outlook
- Mentoring
- Senior level
- Disability insurance
- 401(k)
Quick Apply
Loan Servicing Representative
Allied 1031 Exchange —Reno, NV
- $22 - $24 an hour
- Full-time
- Background check
- Sales
- Customer service
- Health insurance
- 401(k)
Quick Apply
Client Relationship Specialist – Trust & Estates/Private Wealth
McDonald Carano LLP —Reno, NV
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Relocation assistance
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11d
California Workers' Compensation Defense Attorney
The Law Offices of Richard K. Green, A.P.C. —California
- $100,000 - $225,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- Under 1 year
- Health savings account
- Paid holidays
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14d
Program Engagement Representative
Costco Auto Program —Reno, NV
- $20 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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Dentist
MidTown Reno Smiles Dentistry —Reno, NV
- $160,000 - $390,000 a year
- Full-time
- Dental office
- CAD
- Epic
- Health insurance
- Dental insurance
Physical Therapy Assistant (100% SLC Based)- Carson City, NV
FOX Rehabilitation —Carson City, NV
- $24.04 - $36.06 an hour
- Full-time
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Health insurance
- Dental insurance
Nanny - Full-Time, Part-Time & Specialty Roles (Reno/Tahoe)
Pb+J Collective —Reno, NV
- $23 - $50 an hour
- Temporary
- Background check
- 18 years or older
- Childcare
- Paid time off
- Flexible schedule
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Luxury Home Specialist (Operations)
Tahoe Luxury Properties —Tahoe City, CA
- $22 - $28 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Office
- Paid holidays
- Health insurance
Quick Apply
Speech Language Pathologist (SLP) | Relocation $10,000 | Ventura County
Amigo Baby. Inc —California
- From $130,000 a year
- Part-time
- Spanish
- CPR Certification
- Current TB test
- Mileage reimbursement
- Health savings account
Quick Apply
Physician - Correctional Setting
Reliable Health Care Services of Southern Nevada, Inc —Carson City, NV
- Monday to Friday
- Medicine
- Acute care experience
- Senior level
- Continuing education credits
- Health insurance
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Senior Associate Attorney - Family Law
Confidential —California
- $220,000 - $320,000 a year
- Full-time
- Remote
- US work authorization
- Organizational skills
- Senior level
- Profit sharing
- Paid holidays
Quick Apply
Occupational Therapist - Carson City, NV
FOX Rehabilitation —Carson City, NV
- $80,000 - $115,000 a year
- Part-time
- CPR Certification
- BLS Certification
- Mid-level
- Health insurance
- Dental insurance
Physical Therapist - Carson City, NV
FOX Rehabilitation —Carson City, NV
- $80,000 - $120,000 a year
- Part-time
- CPR Certification
- Computer literacy
- BLS Certification
- Health insurance
- Dental insurance
MRI Technologist - $10K SIGN ON BONUS
SIERRA NEUROSURGERY GROUP —Reno, NV
- $45 - $55 an hour
- Full-time
- Anatomy knowledge
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Veterinarian - J859756
Global Talent Partners —California
- Part-time
- Entry level
Part-Time Retail Specialist
Empire Marketing Strategies, Inc. —Reno, NV
- $18 - $19 an hour
- Full-time
- Clean driving record
- Customer service
- Merchandising
- AD&D insurance
- Paid holidays
Quick Apply

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customer specialist jobs near truckee, ca

Access Center Representative I

Tahoe Forest Health System -
Truckee, CA

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Job Details

$29.17 an hour

Qualifications

Computer skills
Grammar Experience

Full Job Description

Bargaining Unit: EA

Rate of Pay: $29.17hour + DOE

Summary

Serves as the primary point of contact for the community calling the District for a wide variety of questions and information requests. Answers calls from the hospital’s main telephone numbers and calls routed from the physician offices and departments for scheduling. Obtains authorizations for primary care and specialist consults, diagnostic imaging and other referrals as assigned.

Access Center tasks include:

Scheduling
Pre-registration
E-verifying
Determining and collecting the patient’s out-of-pocket expenses (co-pays, deductibles, etc)
Signing patients up for self-service options
Authorizations

Essential Duties and Responsibilities

Schedules appointments for primary care, specialty providers and hospital services.
Provides information to callers including directions, addresses, telephone numbers, appointment times, etc.
Answers incoming phone calls to hospital’s main numbers, routes calls appropriately.
Serves as the primary point of contact for patients scheduling outpatient appointments in the District; may be via telephone or electronic means.
Educates patients on various self-service programs offered by the District (patient portal, etc.).
Works with patients, families, providers, clinical and non-clinical staff to coordinate the patient’s experience through-out the process of accessing healthcare.
Interviews patients to effectively schedule and register.
Collects, verifies and updates patient demographics, guarantor information and insurance information.
Establishes eligibility and verifies benefits.
Determines and collects co-pays and estimated out-of-pocket expense as appropriate.
Advises patient and families of hospital financial policies.
Refers to financial counselor as appropriate.
Obtains authorizations if assigned.
Follows established parameters to ensure procedures, treatments, tests, and appointments are scheduled with the required amount of time and with the appropriate resources.
Articulates information in a manner that patients, guarantors, and family members understand.
Key contributor to patient satisfaction initiatives by participating in process improvement activities as well as providing a high quality contact experience for the patient with every interaction.
Provides the patient with preparation instructions pertinent to their service.
Communicates regularly with patients, families, care-givers, providers, clinical and non-clinical staff as necessary for the completion of authorizations.
Contacts the insurance company and requests authorization; documents completely the interaction in the Electronic Medical Record (EMR), including person(s) spoken to, outcome and any authorization numbers.
Follows up with providers and patients regarding denied authorizations or requests for additional information.
Reads and interprets provider notes in order to obtain authorization.
Confirms medical necessity of ordered procedure(s).
Prioritizes tasks and follows work through to completion.
Follows established parameters to ensure procedures, treatments, tests, and appointments are authorized completely.
Navigates multiple computer applications and interprets financial and insurance information.
Performs to department productivity and accuracy expectations.
Maintains and updates knowledge regarding all types of insurance and healthcare coverage,
utilizing reference materials provided.
Demonstrates System Values in performance and behavior.
Complies with System policies and procedures.
Other duties as may be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities

No supervisory responsibilities

Minimum Education/Experience

No educational requirement and 6 months to 1 year of experience

Required Licenses/Certifications

None

Other Experience/Qualifications

Demonstrates clear, courteous and pleasant communication skills with appropriate usage of grammar, pronunciation.
Excellent customer service skills.
Self-motivated and goal oriented with the ability to multi-task.
Team oriented.
Positive, open-minded, and focused on continuous improvement.
Ability to learn new processes, procedures and software programs quickly, while demonstrating attention to detail and accuracy.
Analytical and problem solving skills.
Navigate multiple applications simultaneously

#LI-OnSite

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer specialist jobs in truckee, ca

Access Center Representative I

Senior Hazards/Hazardous Materials Analyst

Senior Traffic Analyst

Funding Supervisor

Loan Servicing Representative

Client Relationship Specialist – Trust & Estates/Private Wealth

California Workers' Compensation Defense Attorney

Program Engagement Representative

Dentist

Physical Therapy Assistant (100% SLC Based)- Carson City, NV

Nanny - Full-Time, Part-Time & Specialty Roles (Reno/Tahoe)

Luxury Home Specialist (Operations)

Speech Language Pathologist (SLP) | Relocation $10,000 | Ventura County

Physician - Correctional Setting

Senior Associate Attorney - Family Law

Occupational Therapist - Carson City, NV

Physical Therapist - Carson City, NV

MRI Technologist - $10K SIGN ON BONUS

Veterinarian - J859756

Part-Time Retail Specialist

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